Adeniumstore Reviews 23

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

All seeds germinated. But all , I mean ALL are pink, which is super disapointing after 3 years waiting for flower, not even talking about the import fees to Aus and cost of seed. Emailed them but neve... See more

Rated 4 out of 5 stars

I love Adeniums and I often purchase seeds from this Store. Shipments are safe and punctual and seeds really have a high germination rate and quick growing plants. Too bad that the Brexit issue makes... See more

Rated 5 out of 5 stars

Such an amazing tropical find! The varieties and exotic 'treasures' to be found he are beyond exceptional. I have ordered from here on more than 1 occasion all the way to British Columbia, Canada no... See more

Rated 1 out of 5 stars

Communication with customer very poor to none. Service's level low and terrible. Only thanks for PayPal care I could get some communication from them and half money back. Never saw a seed from them. S... See more

Company replied

Company details

  1. Seed Supplier
  2. Bonsai Plant Supplier
  3. Flower Market
  4. Orchid Grower
  5. Plant Nursery
  6. Wholesale Plant Nursery

Written by the company

Established as a website in 2011 and with a combined experience of 60 years. We are a Reliable Suppliers of Adenium Seeds & Adenium Plants, Plumeria Seeds & Plumeria Plants, Orchid Plants & many Tropical varieties. We sell bulk seeds and collector packs. Specialising in Apocynaceae varieties of Adenium Obesum seeds and Plumeria Rubra seeds. We have articles on seeds germination and plant care for tropical and succulent seeds and plants


Contact info

3.4

Average

TrustScore 3.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality seeds and excellent customer service

I placed an order on 14 March 2026 and received my seeds on 30 March 2026. Delivery took a bit longer than expected, but the overall experience was very positive.

I ordered 15 seeds and received 5 extra free seeds (20 total), including:

Thai Socotranum ‘Black Kao Hin Zon’ x5
Adenium Arabicum ‘Pet E San’ x5
Adenium Arabicum ‘Dwarf Petch Mueng Kong’ (PMK) x5
Adenium Arabicum RCN x5
Out of 20 seeds, 18 germinated within less than a week, which shows they are very fresh and high quality.

When I contacted customer service about the delivery, they responded quickly and even provided the owner’s WhatsApp for direct communication. The owner was very friendly, helpful, and kept me updated. As a kind gesture, they also included 5 extra RCN seeds, which I really appreciated.

Overall, I’m very happy with both the product quality and the service. I would definitely buy from them again and recommend this shop to others looking for good Adenium seeds.

Just be prepared to wait a bit for delivery, but it’s worth it.

April 5, 2026
Unprompted review
Rated 2 out of 5 stars

All seeds germinated BUT

All seeds germinated. But all , I mean ALL are pink, which is super disapointing after 3 years waiting for flower, not even talking about the import fees to Aus and cost of seed. Emailed them but never got response. Dont waste your money on colours been advertised.

November 30, 2025
Unprompted review
Rated 4 out of 5 stars

Seeds

Thank you for your reply. I hope to receive it soon.

Two weeks ago, I placed a high-value order for Adenium seeds from your store.
You have not provided a tracking number for the shipment, and you have also not responded to my emails.
Please kindly reply to this message or issue a refund for the order, as I have no information about its current status.

Thank you in advance,

July 24, 2025
Unprompted review
Adeniumstore logo

Reply from Adeniumstore

Hi Nina

Thank you for your review. We’re sorry to hear about your experience.

We want to clarify that the tracking number was sent via email shortly after your order was shipped—within 7 days of purchase. It's possible our message may have ended up in your spam or junk folder, and we're sorry if that caused any confusion.

We stand by the quality of our service and are always here to help. Please reach out so we can resolve this swiftly.

Best regards,
David / Adenium Store.

Rated 1 out of 5 stars

Extremely Disappointed – No Phytosanitary Certificate, No Support, No Accountability

I purchased an item from this site along with an international phytosanitary certificate, which was clearly required for import. However, the certificate was not included in the shipment, and as a result, my item was seized by the Plant Protection Station in my country.

I contacted the company over 4 times by email and made more than 7 phone calls. On one occasion, someone did answer and assured me it would be handled within a day – but a week passed with no response. When I called again, I was told to send a text, which I did, explaining the seeds would soon be disposed of by authorities. I was completely ignored.

It has now been several weeks. Despite repeated attempts to reach out, I have received no action, no refund, no replacement, and no apology. I’m left with the impression that this company does not take international customers seriously and takes no responsibility for fulfilling its obligations.

International buyers beware: If you're ordering from outside the UK, know that there appears to be no urgency or accountability from this seller when things go wrong.

April 11, 2025
Unprompted review
Rated 3 out of 5 stars

My desert roses finally flowered after…

My desert roses finally flowered after 3 years and what I was told would be yellow and red double flowers were simply red and white single. So I’d say that they may be giving desert rose seeds, but don’t expect the flower to look like the picture.

March 29, 2025
Unprompted review
Rated 4 out of 5 stars

Reliable Store, high quality Seeds

I love Adeniums and I often purchase seeds from this Store. Shipments are safe and punctual and seeds really have a high germination rate and quick growing plants. Too bad that the Brexit issue makes shipments more costly due to custom fees but it's definitely worth it anyway.

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

Thieves!

I placed an order in January for seeds and never received them. After many emails chasing the Adenium Store they said that my parcel had been sent via the Royal Mail and said that after so many days they would trace the parcel. They never did and just stopped answering my emails. Thereafter I had to keep sending them emails with a new email address and they would reply once to that email address and never again (I don't know if they blocked my emails). In June they stopped replying to any emails I send, never bothered to track my order and never sent a replacement or refunded me. They are thieves in my eyes after all of this! Whoever replies to these reviews, even on other websites that I found, is very aggressive and always says they did nothing wrong and the client is always the problem. Why soooo many complaints against this company then? I would not recommend using them, especially if you live in a different country and have limited action you can take against them

November 20, 2024
Unprompted review
Adeniumstore logo

Reply from Adeniumstore

Hello Stacey.
Thanks for the totally false and very unfair review. The seeds were delivered to the address that you provided and we also refunded you for the post delay which was an issue with Royal Mail and thus outside of our control.

Rated 1 out of 5 stars

Bad experience

Communication with customer very poor to none. Service's level low and terrible. Only thanks for PayPal care I could get some communication from them and half money back. Never saw a seed from them. Sadly I definitely can't recommend this e-shop.

September 1, 2024
Unprompted review
Adeniumstore logo

Reply from Adeniumstore

Hello and thanks for your review.
We have been established over 14 years and don't have any issues like you claim.
We communicated with you and explained you need to collect the seeds from the post company. You chose not to and that is why the seeds are still there.

Our Long standing customers know we provide a very high level of customer service, seeds and quality products as is standard since 2011.

You now have half your money back and you also have the seeds available to collect.

Rated 5 out of 5 stars

best adenium seeds in europe

best adenium seeds in europe, i buyed two times and im very happy with the results, great germination rate almost 100% with good and healthly plants and many varieties.A must for adenium lovers.Thank you

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

High quality seeds

I purchased around 30 plumeria seeds, some specific varieties and a bunch of mixed seeds around a month ago. They were delivered quickly to the UK and all have a great germination rate of around 85%. Good quality seeds, well packaged. Would definitely recommend. Just hope the seedlings are true to the parent plant as they can sometimes be random. No plant passport required to the UK at least. Stay away from the Etsy/eBay seeds and buy from here.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely the best source for Tropic Seeds!

I have been gardening for a long, long time! Have spent a fortune on Roses, Lilies, Fruit Trees and on and on! I like to try tropicals as well (in over the winter under lights and out on back deck when the weather warms up). I have bought seeds in the past over the Internet-Asian-Thai sites, (never from Etsy and similar fraudulent sites for seeds)! From the Adenium Store, first order, every seed came to fruition, Plumeria, Adenium, etc! No fuss with any certificates to ship to Canada. None! Timely receipt, no charge for any certificates! Just received my second order! Great vendor.

May 13, 2023
Unprompted review
Rated 1 out of 5 stars

Orders 8794 and 8999

Order 8794: I ordered some seed in July which I never received. I thought that maybe there were issues with the customs because I didn't go for the optional phytosanitary certificate or the international tracking option. Even so, the package would've been returned to sender but I never got a word about it.

December comes and I decide to try my luck once again with order 8999. This time I pay for the phytosanitary certificate and the international tracking of the package. I also order a lot more seeds to make the whole thing worth it. I spend about 68 Pounds. After that I get no update for a couple of weeks. I send an email, no one answers, I send a second and I get an insipid, semi-literate answer stating that my order will be sent soon.

After I get the confirmation that the package is sent I need to send a couple of emails again to be directed to the website where I can track my order. I make sure to check the website of the "royal mail" everyday and once in a while I see progress until one day 10.01.2023 it says that their unnamed "partners" tried delivering my package but no one answered. This is ridiculous for multiple reasons: I work from home and I was home all day, never leaving the house. No one came by, there was nothing in the mail box, no message or call on my phone. I also don't understand what type of "tracking " I paid for as there was no info on who was actually delivering the package, where it was now, who had it or any contact information....nothing...."we tried delivering it, just trust us and don't ask questions". Once again I had to send a couple of emails before finally getting once again a short, unprofessional answer that ignored everything I've written in the previous emails and just told me to "contact ypu usual delivery person"...I do not have the slightest idea what that means.

For anyone curious who you're dealing with before you give them your money I can provide the exchanged emails and screenshots of the orders on my account.

Edit: As an answer for the reply by the store, the package was not delivered but rather I tracked it down and picked it up after a lot of calls, leg work, wasted time and frustration. Everything was there except the Epiphyllum "Hookeri". I'm not saying the delivery company wasn't at fault, quite the contrary, they're unprofessional swine to say the least but that is a separate issue from the appalling customer relations skills you have exhibited. I stand behind everything written in the original post.

January 13, 2023
Unprompted review
Adeniumstore logo

Reply from Adeniumstore

This order was DELIVERED to the customer!?!?!

Here is the proof. https://www.royalmail.com/track-your-item#/tracking-results/LE078433888GB

Not sure why the customer continues to claim they had to collect it.
Also the phytosanitary certificate states it takes up to 1o days to be processed.

Rated 5 out of 5 stars

Seriously, go check it out

Wow! Im so glad I found this store. They have an such extraordinary selection, the prices are the best I have found and the customer service is out of this world. I am just blown away by this store! You really cant go wrong here. They have such a huge selection that there is something for everyone there.
I had a very hard time narrowing down what I wanted to order because their are so many beautiful colors and patterns. Shipping arrived very quickly and all of the seeds arrived healthy looking! Ill try to update after germination :)

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Such an amazing tropical find

Such an amazing tropical find! The varieties and exotic 'treasures' to be found he are beyond exceptional. I have ordered from here on more than 1 occasion all the way to British Columbia, Canada not only for the selection but for their customer service as well. With my last order they even sent me 5 free Adenium seeds to try!
I was so excited I wet my plants 🙂
100% recommend

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered some different obesum seed ,so…

Ordered some different obesum seed ,so happy with them ,great germination, almost a 100 percent germinate
The owner of the adeniumstore are helpful and professional ,answer quickly any questions.
Guess who's ordered some arabicum seeds yesterday
Five 🌟 🌟 🌟🌟🌟

September 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great seeds and great support

I have had 7 packs of seeds so far, all except 1 pack on heated tray, all are growing well. Hopefully, now others are on tray they will sprout. I am thrilled will the little plants, whether they flower well, don't know yet. Out of these, I have 1 completely white, have to wait for this growing. I am hooked on these, and thank all at adenium for the rate of success and support

June 13, 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed that all of the adenium…

Disappointed that all of the adenium seeds I. Have ordered have so far all turned out pink and white flowers.

October 20, 2018
Unprompted review
Adeniumstore logo

Reply from Adeniumstore

Hello Miss Foxwell.

Some of the seeds in each pack will be like for like compared to the parent plants in the image, some will be inferior and some will be even better offspring and much more beautiful hybrids than the parent plants.
This is the reason why there are so many good Adenium Hybrids around and why our varieties are numerous.

That said you will get some generic conversion in each pack (like a litter of pups) and maybe not every seed will even grow.... this we can not be held accoutable for but we try our best and source from the best.

Now concerning your case we have searched our logs high and low for an order of yours using FOXWELL as a search term to try and establish what and when your order was but can't seem to locate any information regarding this. We can not locate your information.

As you have never raised the issue with us directly we are slighlty confused about the situation and feedback left having provided hand pollinated seeds from the named plants for many years with excellent results.

We ask that you contact us with the details of the order information incase our system is not picking it up or in case it was ordered in a different name.

We are always here to help as we are growers and fans of the species to.

The AdeniumStore Team

Rated 5 out of 5 stars

The Adenium Store is AMAZING!

The Adenium Store is, by far, the best online company I've ever done business with. I've placed multiple orders with them and their customer service and products are unsurpassed. They provide excellent products and their seeds have outstanding germination rates!
They have the most beautiful/unique plants and seeds I've ever seen.
The Adenium Store is honest and takes the time to provide detailed information regarding any questions you might have. Their responses were so thoughtful and tailored to my needs, I was amazed by the outstanding way in which they run their business (unlike some companies that send standard cut and paste responses that barely address what was asked or don't respond at all).
This is truly a company that wants their clients to succeed with their seeds, etc. and goes above and beyond to make sure it happens.
I am so happy I found them and am a customer for life!
I wish I could give The Adenium Store 10 stars because they are completely worthy of such a rating!

July 4, 2018
Unprompted review
Adeniumstore logo

Reply from Adeniumstore

Dear K.M.
Your review is incredibly kind and we are humbled by your words.
We try our very best and what you write about us means our hard work and dedication is not going unnoticed by you the customer.
Once again. Thank you very much and we will continue best we can to maintain the personalised touch no matter how big the company gets.
All the very best from the Adenim Store Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look