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ADHD360 Reviews 14,134

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, kindness, and understanding, making them feel at ease throughout the process. The service is frequently described as excellent, with many appreciating the efficiency, ease of use, and overall positive user experience. People often highlight the thoroughness of assessments and the supportive nature of the customer service. However, some customers also noted issues with response times, experiencing delays in replies and feeling unheard when needing to reiterate information to different agents. A few people were dissatisfied with the post-diagnosis support, finding it difficult to receive help and experiencing poor communication, particularly concerning prescription management and inaccurate letters sent to their GPs.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the staff's... See more

Service

Clients share positive opinions on service, with many praising the speedy, kind, and transparent process for... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the onboarding and... See more

Customer service

People report positive experiences with customer service. Many customers appreciate feeling listened to and... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers experienced very quick turnaround... See more

Based on these reviews

Rated 5 out of 5 stars

I couldn’t have had a better experience and cannot speak highly enough of Shahinoor Islam. He was so helpful and made me understand the whole process without any stress or added extra anxiety. I... See more

Company replied

Rated 5 out of 5 stars

NHS waiting list for ADHD assessments are very long! The process has been much faster with right to choose pathway. ADHD 360 were recommended to me. Having a late diagnosis (at the age of 49) has mean... See more

Company replied

Rated 5 out of 5 stars

My whole onboarding & assessment process was excellent. The online systems are great and easy to use. Mel took the time to call and talk to me after showing initial interest (every other provider simp... See more

Company replied

Rated 5 out of 5 stars

I had my ADHD assessment with Claire Matthews and honestly couldn’t have asked for a better experience. From the start, she made me feel understood and completely at ease, which is not somethin... See more

Company replied


Company details

  1. Mental Health Clinic
  2. Mental Health Service

Written by the company

ADHD 360 is a private Mental Health Clinic that focuses on ADHD. We offer world-class treatment and care for ADHD at affordable prices across the UK. We work with patients both privately and with the NHS to provide specialist Mental Health Services, focused on getting your ADHD as controlled as we can, as quickly as we can!


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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Rated 5 out of 5 stars

They helped me massively with my…

They helped me massively with my diagnosis, it wasn’t as long of a wait as I thought it would’ve been, Andy Roberts made me feel very comfortable talking about my experience.

April 22, 2026
Unprompted review
ADHD360 logo

Reply from ADHD360

Good morning,

We are happy your diagnosis experience was helpful and faster than expected. It is great to know you felt comfortable discussing your experiences. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

Very understanding and listened to my…

Very understanding and listened to my symptoms was very helpful highly recommended

April 22, 2026
ADHD360 logo

Reply from ADHD360

Good morning,

We appreciate your feedback and are pleased to hear that you found our team understanding, helpful, and attentive to your symptoms.

ADHD-360 Team

Rated 5 out of 5 stars

Very supportive and helpful

The service was excellent - such a fast turnaround from referral to actually speaking to someone. There was a lot of information to fill in, but it was clear that the information was important. I spoke with Claire Matthews, who was warm, supportive, and lovely to speak to. She was very informative, and allowed me to be open and honest in our conversation.

April 22, 2026
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Reply from ADHD360

Good morning,

We are happy to hear about your positive experience and the fast turnaround. It is great to know you found the conversation informative and felt comfortable being open. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

Clinician was very carming

Clinician was very carming, friendly and supportive with the assessments. Highly recommended 👌

April 22, 2026
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Reply from ADHD360

Good morning,

We appreciate your feedback and are happy to hear that you found our clinician calming, friendly, and supportive during the assessments.

ADHD-360 Team

Rated 5 out of 5 stars

The whole process of diagnosis was flawless.

The whole process of diagnosis was brilliant. Every time I've rung up and spoken to someone on the phone they've been polite and more than helpful.

Genuinely can't fault any aspect of my journey from first contacting ADHD360 through to diagnosis.

Thanks

April 13, 2026
ADHD360 logo

Reply from ADHD360

Good morning,

We appreciate your feedback. It is great to hear the diagnosis process was brilliant and our team was polite and helpful. We are glad you were happy with your journey.

ADHD-360 Team

Rated 5 out of 5 stars

Highly recommend

I have had an amazing experience with ADHD 360. My assessor Tracey has been phenomenal. From my assessment to my medication she has supported me through my journey. I can not recommend them enough.

March 4, 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are happy to hear about your amazing experience with ADHD 360. It's great to know your assessor supported you throughout your assessment and medication journey.

ADHD-360 Team

Rated 5 out of 5 stars

Emma Pank was amazing!

Emma Pank was amazing!! Made me feel so comfortable and was lovely in general. Made the experience so nice and easy!

April 22, 2026
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Reply from ADHD360

Good afternoon,

We appreciate your feedback and are glad to hear that you felt comfortable. We are pleased that your experience was positive.

ADHD-360 Team

Rated 5 out of 5 stars

A very friendly young lady happy to…

A very friendly young lady happy to answer any questions I had all round a great experience. I’m looking forward to the future being medicated.

April 22, 2026
ADHD360 logo

Reply from ADHD360

Good afternoon

We are glad you enjoyed your experience and found our team member helpful and friendly. We appreciate your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

Very quick very helpful and…

Very quick very helpful and understanding

April 20, 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We appreciate your feedback and are glad that you found our services quick, helpful, and understanding. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

The lady that I spoke to was…

The lady that I spoke to was absolutely lovely and put me at my ease..

April 22, 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We appreciate your feedback and are pleased that you felt at ease speaking with our team member.

ADHD-360 Team

Rated 5 out of 5 stars

I felt truly heard and validated

I felt truly heard and validated. Everyone is so kind and courteous, I wouldn't fault any part of my journey so far. Thank you!

April 22, 2026
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Reply from ADHD360

Good afternoon,

We are glad to hear that you felt heard and validated. It is wonderful to know everyone has been kind and courteous. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

Wonderful

Karen was lovely helped get over the anxiety made us laugh actually listened and I felt helped and accomplished

April 22, 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We appreciate your feedback and are happy to hear that you felt listened to, helped, and accomplished. We are pleased that you felt at ease.

ADHD-360 Team

Rated 5 out of 5 stars

Brilliant service very quick made my…

Brilliant service very quick made my daughter feel comfortable

April 22, 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are pleased that our service was quick and made your daughter feel comfortable. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

Relaxed and friendly

Once we were able to book an appointment, which I think was a fault on our side, we were very happy. The appointment was relax and friendly and teams was a breeze.

April 22, 2026
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Reply from ADHD360

Good afternoon,

We appreciate your feedback and are happy to hear that the appointment was relaxing and friendly. We are glad the video call was easy to use.

ADHD-360 Team

Rated 5 out of 5 stars

Louise is absolutely amazing!

Louise is absolutely amazing!! Made my daughter and myself feel so at ease all the way through our assessment
Thank you so much, honestly can’t thank her enough for everything

April 22, 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are glad to hear that your assessment experience was positive and that our team member made you both feel comfortable. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

ADHD360 have been really great at every…

ADHD360 have been really great at every step. Danai was brilliant and the assessment was a very positive experience. She explained everything very clearly and was great with my daughter.

April 22, 2026
Unprompted review
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are happy to hear that ADHD360 has been great at every step for you. It is wonderful that the assessment was a positive experience and that everything was clearly explained.

ADHD-360 Team

Rated 5 out of 5 stars

Would recommend

I have just received my diagnosis and i'm still processing it. Suzanne gave me the space to feel all the emotions whilst I had a good cry. She explained things well and made me feel at ease as I was nervous. The process with ADHD 360 has been straightforward so far. I would recommend them.

April 22, 2026
Unprompted review
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are happy to hear that you felt at ease during your diagnosis. It is great to know that you felt supported and that the process has been straightforward. We appreciate your feedback.

ADHD-360 Team

Rated 4 out of 5 stars

Thank you to our assessor

Thank you to our assessor, he made our child feel at ease, allowed enough time so we felt we had lots of opportunity to talk and ask questions- a really supportive experience

April 22, 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We appreciate your feedback and are pleased that our assessor made your child feel at ease and that you had enough time to talk and ask questions. We are glad you had a supportive experience.

ADHD-360 Team

Rated 5 out of 5 stars

It has been an amazing process

It has been an amazing process, Thomas Fletcher has helped me a lot.

April 22, 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are happy to hear that you had such a wonderful experience. Thank you for sharing your feedback.

ADHD-360 Team

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