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W Business Centre, Level 4, Triq Dun Karm, BKR 9033, Birkirkara, Malta
4.3
917 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Very bad and unfair and eng should be reviewed by authorities this casino not normal. Its designed to drain money from your wallet and never pay any wins
Reply from AdmiralBet Deutschland
We understand that gambling depends on luck, and we’re sorry to hear that you haven’t had much of it with us so far. However, we hope that luck will soon turn in your favor.
Reply from AdmiralBet Deutschland
Danke für deine Zeit und deine positive Bewertung, denn zufriedene Kundschaft ist uns ein sehr hohes Anliegen.
Reply from AdmiralBet Deutschland
Hallo!
Thanks a lot for your great rating. We are looking forward to provide you a perfect user experience!
Reply from AdmiralBet Deutschland
Hallo Patric.
Danke, Gute Bewertungen wie deine, bestärken uns jedes Mal in unserem Wunsch unserer Kundschaft ein möglichst Spaß gewichtetes und kundenfreundliches Erlebnis bieten zu können.
I have put inside a lot of money . I did a lot of spins didn’t receive nothing no free games only what I receive is the loss of my money.
The money transformation is fast. Don’t give nothing back to you. If you want to lose money, choose this app.
Reply from AdmiralBet Deutschland
Hello.
We understand that it can be frustrating when you don't win as much as you would like. Please remember that gaming is always a game of chance and there are no guarantees. If you have any questions or need assistance, our customer support team is always available to help.
Reply from AdmiralBet Deutschland
Thank you very much for your positive review!
Reply from AdmiralBet Deutschland
Hallo, vielen Dank für die großartige Bewertung!
"I decided to give AdmiralBet a try, considering they are part of the Novomatic group, but my experience was incredibly frustrating. I lost 1,300 in a single session without hitting a single decent bonus round or seeing any kind of fair return.
Even though they offer 'original' games like Book of Ra, the payout felt significantly lower compared to their physical locations. The system seems designed to just drain your balance instantly without any playability. I am very disappointed with how their online algorithms perform.
If you value your money, I suggest looking for other platforms or avoiding this operator altogether. A 0-star experience if it were possible!" Romania Admiralbet
Reply from AdmiralBet Deutschland
We understand that gambling is an individual experience and that not all players achieve the same results. Nevertheless, we would like to emphasize that fairness and integrity are our top priorities. Our games are regularly monitored by independent testing agencies to ensure that they meet the highest standards.
It's very nice, but it's a shame we can't play in auto and the most of the bonus we don't have the chance to play in manual
Reply from AdmiralBet Deutschland
Hallo Fernando,
Wir können leider nur auf Anfragen oder Feedback eingehen, welches auf Deutsch oder Englisch verfasst ist und bitten daher um Verständnis.
Unfortunately, we can only respond to inquiries or feedback written in German or English and therefore ask for your understanding.
Reply from AdmiralBet Deutschland
Hallo Aexander.
Danke für deine Zeit und deine positive Bewertung, denn zufriedene Kundschaft ist uns ein sehr hohes Anliegen.
you have to play 1,000€ to win 70€. PAYS very rarely and very poorly. 1 star
Reply from AdmiralBet Deutschland
Hello Raz.
We kindly ask you to keep in mind that gamling is an individual experience and that not all players achieve the same winnings or results during their sessions.
Nevertheless, we want to emphasize that fairness and integrity are our top priorities. Our games are regularly monitored by independent auditing bodies to ensure that they meet the highest standards.
Thank you for your understanding.
Reply from AdmiralBet Deutschland
Vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrungen zu teilen. Wir hoffen, dich weiterhin als zufriedenen Spieler bei uns begrüßen zu dürfen.
Scam merchants. Stay away! I cannot recommend this enough. The only sports betting website I have ever used that their cash out option is utterly pointless. Twice my selections were winning and so i accepted the cash out. When i pressed on the cash out button i received a pop up stating ''All cash out requests will be paid to balance after the event and review". This was already strange as usually cash outs go straight to your balance on every other betting site i've ever used. 4 minutes later a goal is scored in the game but not to worry as i have already cashed out right? WRONG!!! No money sent to my balance and when i inquired direct with Admiral bet i was told there was no record of a cash out requested. Total lies! I would never have received the pop up stating it would be settled after the event in that case. After providing all the relevant info to admiral bet, including bet slip code and exact timeline of the event, I was simply told that they deem the matter to be closed. Total scam!
And once again. Never addressed the pop up i received having requested to cash out. Merely sticking to the lie that i never requested a cash out. Beware anyone considering opening an account!
Reply from AdmiralBet Deutschland
Hi Craig.
We are very sorry to hear that you have had a bad experience on our website. However, your request was not simply brushed aside, but carefully investigated by our bookmakers. When the investigation showed that the cash out was never requested for this betting slip, we informed you accordingly.
We would also like to take this opportunity to inform you that German license law stipulates that a cash-out amount is only available after the final evaluation of the event. This rule is mandatory for all online providers in Germany and unfortunately we cannot respond to any offers on different websites that ignore this requirement.
If you still have any open question please do not hesitate to contact us via mail (hilfe@admiralbet.de)
Thank you and have a nice day.
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