Advanced Acoustics Reviews 

309
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Great product, poorly packaged, was ripped open on arrival, just one layer of thin cardboard for a heavy product is not enough. Luckily no visible damage.

Company replied

Rated 5 out of 5 stars

We have used the acoustic bar and clip system from Advanced Acoustics before to help reduce traffic noise on a vaulted ceiling. We are doing the same again on another ceiling, as we were very im... See more

Company replied

Rated 5 out of 5 stars

I bought the Premium Mass Loaded Vinyl (MLV) Soundproofing Mat. The product is excellent quality, ordering was easy and I could even pick up at the warehouse free of charge since I live close to them.... See more

Company replied

Rated 5 out of 5 stars

Impressed with the quality - much better than others I’ve bought in the past from different companies. Really dense foam, cut perfectly. Great customer service too - I needed my bass traps cutting int... See more

Company replied

Company details

  1. Acoustical Consultant
  2. Construction Material Wholesaler
  3. Hi-fi shop
  4. Manufacturer

Written by the company

At Advanced Acoustics we pride ourselves in the work we do. We are always working hard to bring you the best products, the best price and the best service. Our vast range of products means that we can accomplish this. So whether you require acoustic foam for your studio, soundproofing for your home, acoustic panels for your cinema or listening room or if you need an acoustic treatment solution for your offices or meeting rooms we here at Advanced Acoustics have the know-how to be able to help you. We know it can sometimes be daunting when first looking for acoustic treatment or soundproofing. With the huge range of bass traps, acoustic tiles, acoustic panels, soundproofing products and isolation booths it’s sometimes difficult to know where to begin. However you can rest assured that we are always happy to help and advise what’s best for you, your application and your budget. And because every product we offer is made by us in the UK you can rest assured that the product will be of the highest quality. So whether you require bass traps for your control room, acoustic tiles for your vocal booth, acoustic panels for your recording room, isolation booth for your studio, acoustic treatment for your home cinema, acoustic panels for your office, restaurant or classroom or soundproofing for your living room we can help you with what you need. Installing the correct acoustic treatment has a vast range of benefits depending on the application. It improves room performance, staff productivity, students attention, customer comfort and more so don’t neglect the room get in touch with us for acoustic treatment and soundproofing advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

309 reviews

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4.8

All reviews

(309)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and easy to navigate…

Very helpful and easy to navigate website. I ordered advanced starter set and the base traps and panels were packed at full size not vacuum packed and crushed. There were no defects and the delivery was on time. The best thing is they actually work and have transformed the sound of my new home studio immediately. I don’t usually do recommendations but would have no hesitation in recommending Advanced Accoustics!

July 29, 2021
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Reply from Advanced Acoustics

Thank you for your thorough and comprehensive review Andrew. We're glad to hear it all worked as it should.

Rated 5 out of 5 stars

Great communication and a brilliant…

Great communication and a brilliant product. I'm very pleased with every aspect of buying from Advanced Acoustics. I will buy again!

July 6, 2021
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Reply from Advanced Acoustics

We're glad to hear your were impressed. We hope all goes well with the project.

Rated 5 out of 5 stars

Extremely professional and helpful

Extremely professional and helpful, and great value with speedy delivery - recommended 100%!!

June 17, 2021
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Reply from Advanced Acoustics

Thank you for leaving a review and for your recommendation.

Rated 5 out of 5 stars

Lovely company

Lovely company, quick delivery service and great customer service.

June 11, 2021
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Reply from Advanced Acoustics

Thank you for taking the time out to leave a review Nina.

Rated 5 out of 5 stars

Good price

Good price, quick delivery

June 8, 2021
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Reply from Advanced Acoustics

Thank you for your feedback Di.

Rated 5 out of 5 stars

Great service

Great service. I had to adjust my order. The reaction was excellent and the service spot on. All was delivered on time and was correct.

May 14, 2021
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Reply from Advanced Acoustics

We’re glad everything worked out for you Andrew. Thank you for your review.

Rated 5 out of 5 stars

Amazing Service

I was able to ask my all my questions and received a quick and competent response. The service provided was the best experience i've ever had while online shopping.

May 3, 2021
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Reply from Advanced Acoustics

Thank you Fiona, we’re glad you were able to find everything you were looking for.

Rated 1 out of 5 stars

Dirty Foam

Just opened the boxes, and all the foam is covered in dirty marks. Completely unusable. Very upset.

April 17, 2021
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Reply from Advanced Acoustics

I am very sorry to hear that the foam has arrived dirty. We know this product is very easy to mark so we always handle it wearing gloves. We do make sure that the foam always has a face side that is perfect for installing on a wall or ceiling. Could you please send us photos of the panels so we can try to see why this has happened.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, the whole process was very slick. Excellent customer service with the follow up email to check everything had went well

April 14, 2021
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Reply from Advanced Acoustics

Thankyou for taking the time out to leave feedback Craig.

Rated 5 out of 5 stars

Very good customer service

Very good customer service. We accidentally ordered too many and this was easily solved. Very happy with the mats and the easy contact.

April 13, 2021
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Reply from Advanced Acoustics

Thank you for your comments.

Rated 1 out of 5 stars

500€ order never arrived. They don't answer to me anymore.

I bought 500€ (97€ shipping charges) of acoustic panels more than 1 month ago (March 10) after 2 days the order arrived in Italy, where the package stayed 15 days after have passed the customs. When I wrote to them by email asking for any news about my order they told me I’d have to contact directly the GLS’s agency but unfortunately they don’t have neither a telephone number nor an email address. When I told them about all this they replied saying again that they know it exists a GLS’ number, but every time I call it I don’t receive any response, and a voice tells me the number doesn’t exist. Since I didn’t receive my order at home, GLS sent it again to the UK. I let them know about this and they reassured me telling my order will be shipped again to Italy after they received it. After it arrived to UK, GLS sent it again directly to me without getting through them (March 25). I’m still waiting for my entire order (April 12) that is travelling all around. As if this wasn’t enough I asked them again if there was any news about my order and they told me they would have asked more infos to “Parcelforce” but I haven't received any reply since a week ago. I sent 7 emails! Where are my panels?????????????

April 13, 2021
Unprompted review
Advanced Acoustics logo

Reply from Advanced Acoustics

We are sorry to hear this review from you Alessandro. I was personally involved with attempting to rectify this issue. We tried to keep you as updated as we could with progress however when we receive no updates from GLS there was nothing new that we could pass onto you except our continued apologies. As you are fully aware we have experienced continued issues with customs control throughout Europe which we have absolutely no control over. From experience we have found that when a customer contacts the GLS in their local area they get much more accurate information in their own language. It seems however in this instance this wasn't the case. The latest update we have had from GLS is that the shipment is once again out for delivery.

Rated 5 out of 5 stars

Thankyou fir your service ..arrived in…

Thankyou fir your service ..arrived in good condition and on time ..will be requiring another box tbh ..so I’ll be in touch .

Kind regards
MOTH (ManOvTheHouse)
Manni Mundra

April 9, 2021
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Reply from Advanced Acoustics

Thank you for your review Manni. We have plenty of stock so we can get your additional box shipped out to you immediately.

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