Adverts.ie Reviews 

Worst customer service!! Will block you anytime!!!! No respect for customers, no solving issues. Random adverts member with 0 feedbacks whatsoever can report you and adverts will block you having 100 good reviews and 0 bad ones.

annoyed and confused

My account is blocked today and i dont know why it happened to me. I have more than 20 good feedbacks, no bad comments and follow every advert rules.

It happened all of a sudden
kelvin

Adverts started as a half decent site but despite being helpful and having a good standing account, not only do Adverts staff refuse to support with an issue but they don’t even reply. This has been going on for over a year.
Please heed the warnings on here and stay away. You are much more likely to be scammed and discriminated against in recent times that meet a genuine person on it.

The system is so bad. My partner sold a broken phone to the worst kind of buyer. He asked him a password to remove a Google account when there's other way around it. We gave the password anyway because the buyer insisted, then he didn't respond for 4 days although my partner asked if everything was done. 4 days later, he came back and said he still needs the sensitive information. My partner didn't respond to this then he blocked my partner and left him negative feedback. My partner can't leave the buyer negative feedback because he already blocked my partner. Really terrible system, my partner doesn't deserve the negative feedback when the buyer isn't responsive at all and leave you in a limbo fearing the personal details might be compromised.

Tried to buy a phone over Adverts.ie for €255 last week, give my address and eircode to seller and send him money on his PayPal acc. two days after seller rejected my offer that he previously accepted,made that phone available for saleagn, he blocked me so i can't contact him or leave a feedback,changed his name and profile pic on adverts acc,and deleted his PayPal acc. I contacted Adverts.ie support team explained situation. They suspended him for less than 24h. After that i saw him online again. this time i was able to leave feedback and pm him. Seller told me that if i don't get phone by Friday(all happened this week) he will send another one. But mostly he gave me treats if i don't remove negative feedback. Friday came, phone didn't. Tried to contact seller again. but i was blocked by him once again. Tried to contact Adverts.ie again to ask why is this person still operating when my dispute against him is not sorted out. They didn't answered me. Seller is now this moment selling same made of the phone on this platform (probably one that i payed for already). Adverts allowed him to got me blocked again so he doesn't get distracted while scanning someone else potentially.I just wanna know why is that seller not permanently banned, the name of seller acc is "thelonerager" just for a record to be aware. This platform support scammers. I'm sorry that i didn't checked their status on trust pilot first. Now they gonna probably give me some pity answer o this like "Hi there, if you can contact us on support@adverts in relation to comments been left on your ads, then we can look into this further for you. Thanks" which i did but with no result

I joined this website and was injoying a well run app,website and received a lot nice items for free.
Then no resin I was blocked. I contacted there support but with my email blocked how do they let me know. Why. 5 days with 11 emails and messages to them. No response. Only right I know why.

Another rubbish site connected with partner in crime Donedeal, o tried both and not good at all, all bit of a rip off and admins are totally useless on both sites, they don't care

Filled with professional sellers in the phone sections. Same person has loads of accounts. They write rubbish on your ads with their other accounts and then come in with lowball offers. If you submit then your phone is up on their main account a couple of days later for the price you initially wanted. A lot of bullying going on by greedy predators. You know who you are up there in Waterford lad. Yes you with the tonnes of artificially inflated feedback. You have tonnes of repeated feedback from the same person. I also see your negatives get deleted very fast!

AVOID. Do yourself a favour and listen to the majority of reviewers here. My experience was exactly the same. Seller starts a transaction then blocks. Been on another well known selling sites and never had such a problem.
You will read below my review here an offer to contact. I did so and there was no response.

I'm surprised about all the bad reviews. I've been using this site for 2 years or so and have had hardly any trouble. Sure there's always a few who looks for bank details and meeting in a public place is advisable but overall i find it good. My only complaint is that you have to click on your ads to see comments made. Not all comments show up in comments and offers section so I've missed a few sometimes. Also being able to private message someone without bidding would be good because sometimes you don't want everything public. And to keep up the filtering out of scam artists because like other buy and sell sites they are being used by dodgy people.

I have been using advert. Ie for 6 months. I have more than 30 good feedbacks and 0 bad comments. I have no idea why am i blocked? I email advert and asked for a reason but never replied.
Disappointed!!!

Terrible Moderators

After I didn’t accept his offer, a rude user specifically complained on a public comment section that he couldn’t ‘say anything racist’ (against me that is) and encouraged another user to leave a rude comment on my profile after I’d blocked him.

Instead of banning this user, the moderators just said they ‘blocked him’ from further contacting me when I had already blocked him. You’d think that a user openly discriminating against another user and encouraging bullying by involving another user would end up in a permanent ban, but it didn’t.

Disgraceful.

You have to bid on this buying platform before you can private message, which is a big drawback. You can ask a question but its in public and all interested parties get relayed your emails to the seller and his/her reply to you. Second had stuff can be priced far over the new price by a load of chancers. Watches, bicycles as two examples can be many years old and looking for their money back or higher. You will find a good number of ads which are non-negotiable. Always check the item or items as if you were buying them new and many times you will save a load of money if you bought them new with a warranty and no worries about misleading descriptions. Second hand stuff should always be negotiable. Remember you will have no warranty many times unless it is from a business, so paying a lesser price negates the risk somewhat.

Very bad site, bad sellers tries to scam and when you report seller to them they ban you!!!

I see a lot of negative feedback on Adverts but I’ve mostly good experiences on there.
There are scammers on there (just joined,numerous full price offer and no location) that I’ve reported
Removed promptly.
And if I have trouble I find Eddie extremely helpful and understanding.
Try and deal with high positive feedback sellers and usually everything goes well.
I’ll keep dealing on there as long as it’s run like now.

Just not reliable, and no customer service support.

Have used adverts successfully for quite some time but now there seem to be little to no free bumps (even though their website states you should get on every 30 days - I got 4 on 42 ads in a month!) This means your ads fall down the priority quickly and nothing sells. Moving to fb marketplace as they offer weekly bumps.

Really disappointed with Adverts. Paid for an item which I never received. Left a negative review if the seller which they were able to remove??!! How is this possible?! Also, there's no way of me getting my money back so my advice is to avoid this site

Be been a regular user of adverts for a while now. Never given anyone a bad experience and never have I been given a bad feed back. But yet adverts disabled my account and refuse to respond to my emails asking them why they did it. They gave me no reason as to why and are too cowardly to respond to me. Absolutely horrible website and I recommend you avoid

Adverts used to be well moderated. No more.

There's numerous posts that now breach the site's own rules and if you report them, nothing happens. Simple examples include:

- posting multiple ads for the same product
- not posting a real price and using the site like eBay (including ads that openly say, "highest bidder wins"

and worst of all

- knowingly hosting stolen goods

When I reported stolen property what I got in response was aggressive sarcasm from a mod. When I tried to email the company directly I discovered - guess what - their email addresses are all dead. So support@adverts and help@adverts - dead.

The company USED to care about protecting buyers and sellers, but now - clearly - it's the wild west like Done Deal.

I can no longer in good faith use the site or recommend it to others. Caveat emptor - you can easily be buying stolen goods.

I have alerted staff on probably 20 occasions about rule breaches and only once in the last few months received a response. All ads that breached the rules stayed up.

What's the point of rules when everyone knows they aren't enforced?

I've been a member for 12 years, but no more.