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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and extensive knowledge, making interactions very positive. Many people highlight the excellent customer service, noting the team's supportive and professional approach. The service provided is consistently described as top-tier, with users appreciating the intuitive and user-friendly system that simplifies their work. However, some people were dissatisfied with the professionalism of the firm, mentioning that they felt it was unprofessional and raised concerns regarding value or pricing.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like Tim... See more

User experience

Consumers find the user experience to be positive, highlighting the platform's intuitive and easy-to-navigate... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and efficiency of the team.... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Did an onboarding session with Tim Feather BDM this morning. Super helpful. Having previously used another sourcing system & their tools, I will be switching to Advise Wise for my future Equity Relea... See more

Company replied

Rated 5 out of 5 stars

Advise Wise may be relatively new to the Later Life market but they're not trying to re-invent the wheel. Instead they are building on what's already there to give todays advisers exactly what they ne... See more

Company replied

Rated 5 out of 5 stars

I approached Advise Wise to help source a lifetime mortgage with a lender that accepted a property on an unadopted road and did not require a permit for a septic tank that was installed prior to legis... See more

Rated 5 out of 5 stars

Advise Wise is a great portal with exception functionality. The BDM (Tim) is an invaluable resource which I have used many times to successfully place equity release cases which are difficult to place... See more

Company replied


Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Providing qualified financial advisors with a powerful, secure and easy-to-use tool to recommend lifetime mortgages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great sourcing platform

Good sourcing platform, clear, and easy to understand the results. Also knowledgeable a team behind the scenes

May 16, 2024
Unprompted review
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Reply from Advise Wise

Thanks Tim! We are thrilled you like the platform and the support from our industry experts.

Rated 5 out of 5 stars

Good all round system

great website for product sourcing , good back up from the team at Advise Wise and webinar participation with under writting contents is excellent.

May 15, 2024
Unprompted review
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Reply from Advise Wise

Thanks for your review Brian! We're glad you're enjoying the platform and the helpdesk support.

Rated 5 out of 5 stars

Professional partner review

It's been a pleasure to work with Advise Wise over the last three years. Their sourcing platform, offering a diverse range of products to brokers, aligns seamlessly with our mission to help everyone access the benefits they're entitled to. As a professional partner we have benefited from invaluable introductions as we support the equity release market and entitledto is grateful for Advise Wise’s responsive and responsible nature to helping individuals considering equity release understand how their benefits may be affected.

February 26, 2024
Unprompted review
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Reply from Advise Wise

Many thanks for your review

Rated 5 out of 5 stars

Having worked with Daniel and the…

Having worked with Daniel and the Advise Wise team for some time now, I have always been impressed by their focus on putting the later life lending adviser at the heat of everything they do. Advise Wise manages to blend dedicated adviser support with modern tech integrations in every step of the advice journey. From my perspective in the legal side of the market, it is really important to work with firms that have similar goals and objectives in making the process as seamless as possible and leveraging technology to streamline adviser interaction - something that Advise Wise do very well.

Matthew Taylor, Business Development Director, Equilaw.

January 12, 2024
Unprompted review
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Reply from Advise Wise

Thank you for your review Matthew!

Rated 5 out of 5 stars

Above and beyond

I've been working with Daniel Edmondson at Advise Wise since I joined the equity release sector. Dan is always a pleasure to deal with and I greatly value the partnership relationship I have with him, and Advise Wise more generally. Dan is always friendly and approachable and is always going above and beyond when serving his adviser community. Keep up the good work Dan!

January 12, 2024
Unprompted review
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Reply from Advise Wise

Thanks for your review Laura

Rated 5 out of 5 stars

AdviseWise are a pleasure to work with

Our experiences and relationship with AdviseWise has been nothing but positive. From our perspective as a provider of Lifetime Mortgages, when working with our distribution partners we are keen to have good lines of communication and ongoing support to ensure our products are correctly displayed for brokers to view and ultimately deliver good client outcomes. Since AdviseWise launched we have found them to be extremely supportive and responsive at all levels and we look forward to working with them moving forwards. Chris Smyth, Partnership Development Manager LV=

January 10, 2024
Unprompted review
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Reply from Advise Wise

Thank you for your review Chris

Rated 5 out of 5 stars

Absolutely love Advise Wise

Absolutely love Advise Wise

Fantastic platform / sourcing tool for brokers in later life Space Daniel Edmondson key account manager is really approachable always happy to help and from perspective of a new entrant to the market has been a great sounding board for ideas and pointer in the right direction for myself . I Highly recommend Advise Wise to any potential users

January 9, 2024
Unprompted review
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Reply from Advise Wise

Thank you for your review Darren

Rated 5 out of 5 stars

A pleasure to work with consummate professionals

It is always a pleasure to work with AdviseWise and in particular Daniel Edmondson. The advisers at AdviseWise are all knowledgeable and work hard to provide the best level of service to their clients.

January 8, 2024
Unprompted review
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Reply from Advise Wise

Thank you for your review Peter!

Rated 5 out of 5 stars

making life easier

Steve Bortoft and the entire team are quick to respond, have great Knowledge and keen to help and support advisers. Loving the Suitability Letter template and teh comparison of providers tool. A pleasure to work with them

January 4, 2024
Unprompted review
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Reply from Advise Wise

Thank you for your review Ian, we are delighted you enjoy the platform and our support

Rated 5 out of 5 stars

comprehensive but also fabulous in terms of the resource

This platform has become my daily companion, thanks to its user-friendly calculators that provide accurate and up-to-date information. The educational resources offered by Advise Wise have been nothing short of invaluable for me.
The how-to guides provided on the website are fantastic, making them easy to follow and understand. Whether you're a novice or someone well-versed in equity release, these guides cater to all levels of expertise.
One of the standout features for me has been the marketing toolkits. They are not only comprehensive but also fabulous in terms of the resources they offer. The ability to access a wealth of marketing materials has undoubtedly enhanced my understanding and outreach in the field.
Navigating the lending criteria landscape can be a daunting task, but the lenders hub on Advise Wise has proven to be my go-to resource for all the information I need. It's a one-stop-shop that saves time and effort, providing clarity on various lending criteria.
The upskill webinars offered by Advise Wise are another additional benefit. Having attended several, I appreciate the depth of knowledge shared, and the fact that they provide certificates for CPD is an added bonus. It's a testament to the platform's commitment to continuous learning and professional development.
I would be lost without Advise Wise. The platform's dedication to providing accurate information, educational resources, and tools for both novices and seasoned professionals makes it a standout. I give Advise Wise a well-deserved 5 stars. It has become an integral part of my daily routine.

November 22, 2023
Unprompted review
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Reply from Advise Wise

Many thanks for your review Hayley! We're glad you are enjoying our platform and find it useful

Rated 5 out of 5 stars

The service we receive is remarkable

The service we receive is remarkable. Steve understands our business and our clients needs. Has an in depth knowledge of the market. He gave us 5 options when we were out of ideas.
Amazing!

September 18, 2023
Unprompted review
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Reply from Advise Wise

Thank you for your review Stephen. We're here whenever you need us!

Rated 5 out of 5 stars

I have frequently relied on Advise Wise…

I have frequently relied on Advise Wise over the past few years - and will continue to do so. Russell has been top draw and cant recommend enough!

August 29, 2023
Unprompted review
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Reply from Advise Wise

Thanks for your review Steve! We're glad you're enjoying our platform and helpdesk support.

Rated 5 out of 5 stars

I have sought advice on two occasions…

I have sought advice on two occasions in the last year for difficult LTM cases, on both occasions Steve has responded within the hour with a wonderfully comprehensive answer! Head & shoulders above the rest for professionalism and product knowledge.

February 6, 2023
Unprompted review
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Reply from Advise Wise

Thanks for your review Carl, we're glad our helpdesk could be of assistance. We're here to help anytime you need!

Rated 5 out of 5 stars

Exceptional service and technical…

Exceptional service and technical knowledge again from Steve Bortoft. I never leave feedback or reviews so that fact I am says everything.

I had a query regarding a properties suitability as security linked to potential flood risk and Steve not only answered my query immediately, he did so in detail and took time to explain steps that I can myself undertake to now enhance my own client initial enquiry/boarding process.

Brilliant no less!

Ian Watters

January 12, 2023
Unprompted review
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Reply from Advise Wise

Thank you very much for taking the time to leave us a review Ian! We're glad you find our helpdesk support useful. We're here when you need!

Rated 5 out of 5 stars

Advisewise knowledge and support is legendary!

I am so pleased I am able to refer to Jane, and now Steven, for help when I get stuck with a difficult case, which is becoming more and more common as lenders become more and more inflexible. Their knowledge of all things equity release is unsurpassed. And they respond quickly, with a smile and words of support and understanding! Thank you both for all your help. Makes my life, and ultimately the client's life, so much easier. I couldn't do it without you!!

December 12, 2022
Unprompted review
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Reply from Advise Wise

Thanks for taking the time to leave us a review Karen! We're glad you find our helpdesk support useful. We're always a call away, whenever you need us!

Rated 5 out of 5 stars

Fully recommend Advise Wise

Fully recommend Advise Wise, great organisation with a lot of experience. The sourcing tool is simple to use and helps drill down to get the correct product quickly and efficiently. Some very talented experts work there, great firm.

August 15, 2022
Unprompted review
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Reply from Advise Wise

Many thanks for your review Matt!

Rated 5 out of 5 stars

The depth of knowledge and experience…

The depth of knowledge and experience demonstrated by the folk at Advise Wise is formidable. Steve has stood out for finding solutions to seemingly intractable problems in a friendly and rapid way. Highly recommended!

August 8, 2022
Unprompted review
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Reply from Advise Wise

Thanks for taking the time to leave us a review Nick! We're glad you enjoy our helpdesk support!

Rated 5 out of 5 stars

The support and guidance provided by…

The support and guidance provided by Steve, Jane and the team at Advise Wise has been fantastic. They have always taken the time and trouble to work through the functionality of the system, which seems quite superior to other systems that I have used. Their guidance has helped me to get a better understanding of equity release in my early days of advising in this area.

July 8, 2022
Unprompted review
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Reply from Advise Wise

Hi Simon, many thanks for your review! We're glad we could help and very nice to hear you're enjoying our platform.

Rated 5 out of 5 stars

Excellent mortgage club

Advise Wise are always extremely helpful with prompt and comprehensive responses to any questions. The website is easy to use. An excellent mortgage club.

June 13, 2022
Unprompted review
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Reply from Advise Wise

Thank you Emily! We're glad you're enjoying our platform and mortgage club! Our helpdesk is always happy to help!

Rated 5 out of 5 stars

First time using the site

First time using the site - and I have to say compared to a few others this was amazing. Advise wise could not be more helpful. They spent 45 minutes going through my quotation.
Thank you so much

May 10, 2022
Unprompted review
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Reply from Advise Wise

Thank you for your review Sam! We're glad you're enjoying the Platform and our helpdesk support

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