Adwickcaravans Reviews 

69
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We recently bought a caravan from Adwick Caravans and couldn’t be happier with the experience from start to finish. A huge thank you to Jason, who was incredibly helpful, professional, and fr... See more

Rated 5 out of 5 stars

Unfortunately we were flooded out of our home and lost virtually everything. Our insurance company offered us cash to purchase another caravan to live in for 6 -9 months until the house is repaired. R... See more

Rated 5 out of 5 stars

Fantastic from start to finish - from looking round joyfully on our own to the final delivery. Everything worked, phone always answered politely with Jason always ringing back if necessary. Our c... See more

Rated 1 out of 5 stars

Bought a caravan from and would not recommend Lots of problems with caravan,all should have been sorted before caravan was sold to us Leaky gas pipe A live wire was not connected properly Ma... See more

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Company details

  1. RV Dealer

Written by the company

New & Used Buyers and seller Of caravans and Motorhomes


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4.0

Great

TrustScore 4 out of 5

69 reviews

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4.0

All reviews

(69)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome staff no pressure viewings

Just visited Adwick caravans they unfortunately didn’t have what we are looking for but the staff are fantastic left us to look around with out feeling under pressure to buy we explained the layout we are after and Jason has our details so that when they have one Instock they can give us a call we may have to wait but it will be Adwick caravans we deal with thanks Jason hope to hear from you soon

July 29, 2021
Unprompted review
Rated 1 out of 5 stars

Arrived at dealership the dealer didn't…

Arrived at dealership the dealer didn't give his name even though we asked him twice we then went the the motor home which was a hymer it stated it had a cooker and TV on viewing it had neither of these when we spoke to the staff member he was rude abrupt and very sarcastic we had travelled all the way from Derbyshire and think its disgusting wouldn't buy a pen off these people never mind a £21000 motorhome .

July 29, 2021
Unprompted review
Adwickcaravans logo

Reply from Adwickcaravans

after viewing The CCTV you actually never spoken to our member of staff you must of Spoken to another member of public also viewing the Motorhome hence why you got confused, our Staff have there name in massive letters on there shirts
Regards
Billy

Rated 5 out of 5 stars

Just collected our new Bailey ranger

Just collected our new Bailey ranger
From adwick caravans couldn’t wish for better service from the staff we are so pleased with are new caravan would highly recommend!! Special thanks To Jason For all off he’s help

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Very trustworthy and highly reccomended

We sold our Hymer motorhome to Billy at Adwick Caravans. We filled out a online form after coming across them on google, got in contact with me really quick and came out the same day, gave me a valuation, received the payment instantly & billy took the Hymer away with him. First class service, very trustworthy and highly recommended.

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Making dreams come true thanks guys

Recently collected our swift Motohome from Adwick fantastic service from start to finish everything agreed was done mot service etc full when we collected it and they walked us threw how to work everything over the moon that’s guys we will be making some happy memories

July 28, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything from this firm I…

Don’t buy anything from this firm I have been trying to return my faulty camper van which I paid almost £38000 , iv documented all the faults and have Evan got 2 months warrant which is useless as thay won’t do anything about my problems, I drove 5 hours to return it this wkend and the owner won’t talk to me and kept moving his truck every time I got near him , this was bazaar behaviour, I Evan had to call the police about the threats I had if I came there which thay did , and still thay won’t do anything about my problems, I’m trying to take it back under the right to reject faulty goods 2015 but are just egnoring this , thay did tell me I won’t b the first one to take them to court o the last but would b the first to win and slammed phone down , this has now left me no choice but to start court proceeding and now going to claim back all my expenses, and get this firm prosecuted for false advertising and what ever else I can do, thay have done this to so many people after reading the reviews and would like this not to happen again to anyone else, I have tryed to the easy option for all but have now made it clear that thay want to go to the courts , my solicitor is behind instructed to act on my behalf Monday and going to give them the go ahead to take this matter all the way and claim back all legal expenses and my expenses which so far is an extra £500 on top of £37750

July 25, 2021
Unprompted review
Adwickcaravans logo

Reply from Adwickcaravans

Dear Jonathan
The Motorhome You Purchased is Not Faulty and we was more than happy to help you, either inspected your concerns or Exchange the vehicle to something of the same value, up untill the point you threatened My Staff and try Intimidation/Bullying Tactic at Point we had no choice but to Reports these threats to Police. You arrived at our site at 5:40 pm Saturday as My staff was leaving, unannounced parked across our entrance gate and proceeded to shout at them holding them to hostage. At this point we called the police. As we was waiting for police to arrive you was chasing after my vehicle and shouting waving your arms, All caught on CCTV,I was driving away from you to remove my self from this situation by Advice of the police. Please note you’re antics and behaviour will not be accepted and we stand firm in No Excuse for Abuse.

Rated 5 out of 5 stars

Just sold my motorhome to Adwick…

Just sold my motorhome to Adwick Caravans. Process was quick and easy and the price offered was fair so very happy with the whole deal. Special thanks go to Billy for making this such a smooth transaction.

June 27, 2021
Unprompted review
Rated 5 out of 5 stars

Really pleased with our purchase super

Really pleased with our purchase from Adwick great service from start to finish being new to caravanning they walked us threw all steps for setting up and showing us everything working on the caravan upon our collection recommend to all

June 15, 2021
Unprompted review
Rated 1 out of 5 stars

I wouldn’t purchase from here

I wouldn’t purchase from here , all they do is purchase privately and place on there forecourt, I purchased a van from them in may and the list of faults was endless even though was told it’s all been checked .
Soon as they have your money they don’t care.
All I can say go elsewhere or really spend time checking whatever Item your thinking of buying from top to bottom.

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

Just bought a Hobby Toscana motorhome…

Just bought a Hobby Toscana motorhome what a excellent service I received from Jason.
He couldn’t do enough for us the vehicle was spotless and he went through everything nothing was to much trouble during the hand over
I would definitely purchase again from this company .

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish no…

Fantastic from start to finish no pressure when viewing caravans left to make your own choice they also done a handover showing me and my wife how to work everything in the caravan and finally after sales we superb jason was more than happy to help when we got away with the van and just struggled to get the heating on he talked us threw step by step could thank him and everyone at Adwick caravans enough we will be seeing you again when it’s time to change kind regards Mark

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Bought Chassuon Motorhome from Jason

Bought Chassuon Motorhome from Jason
Originally Viewed Motorhome on Auto Trader
After Contacting Jason we Received a Live Video tour and Placed deposit
The Motorhome was As Described and We was very happy with Handover received as this was our first Motorhome. We used several times now we had no issues and would recommend Adwick caravans to any one will use Agian

May 24, 2021
Unprompted review
Rated 1 out of 5 stars

Very bad experience buying a motorhome…

Very bad experience buying a motorhome traveled a long distance to buy this van and very badly let down by the condition of the interior ,lots of things damaged and worn and this was only the interior I never got round to looking at the engine,
When faults were pointed out all Jason could do was shrug his shoulders and tell us to buy new stuff,I also paid a £500 deposit which he is not returning.

May 22, 2021
Unprompted review
Rated 4 out of 5 stars

All good

Sale was seamless. Videos and pics sent were first class due to current restrictions. Van was delivered on time on the agreed date. Few small issues to small to mention was sorted pretty quick. Would be 5 stars if the time were taken to explain the workings of the caravan in more depth but hey nothing major.

April 22, 2021
Unprompted review
Rated 1 out of 5 stars

after sales service, non existant

Traded in my 2012 Luna Delta van, against a Hobby 700 SMF, which was cheaper in price than mine was worth, agreed a deal, quite happy, asked for the hobby to be checked over, to make sure all worked, asked for a spare wheel, a valet, , was told the van was a 2008 {not} was a 2005, was told it was cris registered {not }, van was delivered to my house October time, so we could get used to it. Van arrived with no spare, no valet, wasn't cris registered etc etc Billy agreed to take it to the campsite of my choice come March time, asked him over 3 times for a date, as we were moving house, and needed it off our drive, no communication from Billy, van is great, after spending £600 to bring it up to working condition but aftersales service was non existant, My previous van was sold at a profit of over £5000, so a little customer service would have been expected from this company, hugely disappointed, and wont buy from these again. Our friends also bought a Swift at £12,000 on our recommendation, and were left disappointed with the after sales service too, so, Im afraid due to the attitude given, you have lost 2 further, potential customers, YOUR LOSS ! you need to learn, money isnt everything, and a follow up service, goes a long long way, to future business.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

We purchased our caravan after seeing…

We purchased our caravan after seeing pictures and Jason sending videos as could travel due to restrictions. But that was not a problem as they offered to deliver. From start to having caravan delivered I can not express the exceptional service we received. The caravan turn up just as described , I would highly recommended adwicks, excellent company

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

caravan

billy phoned after seeing photos of the van agreed price collected same day no fuss thanks.

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

Fast no nonsense sale highly recommend

Messaged Billy about buying our tourer and he responded within minutes. Called us arranged to view it 2 hours later. He arrived on time looked around the caravan and did his checks, made us an offer, bank transferred the money and off he went with the van. Nice honest young lad and would highly recommend 👍🏼

January 9, 2021
Unprompted review

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