Aeromedical Consulting UK Covid Testing Reviews 

441
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I’ve seen negative reviews on here. For me the service was faultless. Good parking, easy to get an appointment and friendly staff who were efficient and knowledgeable. I additionally required a cardio... See more

Rated 5 out of 5 stars

The customer service team were quick to respond and really helpful. During these uncertain and changing times they did put our mind to ease and we’re up to date with all the new developments re: tests... See more

Rated 4 out of 5 stars

I like to think that Probably due to high demand our testing kit arrived after the day two so the test was actually done on day four. Reasonably priced test kit when many charge much more. Would recom... See more

Rated 1 out of 5 stars

We recently travelled to Poland for 3 nights. (4 Adults). We started our Lateral Flow Test at 5pm and although all 4 tests were negative we didn't actually receive successful certificates until 11pm.... See more

Company details

  1. Travel Clinic

Written by the company

Government-approved accurate & comfortable lower nostril tests. Use at home with our video technology & get a same-day certificate within 30mins of a negative test.


Contact info

3.5

Average

TrustScore 3.5 out of 5

441 reviews

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3.5

All reviews

(441)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Unexpected reimbursement

Whilst in France I ordered 2 lateral flow tests to be delivered to my home to use upon arrival. Unfortunately the day before we travelled the UK government changed the rules and we needed to take PCR tests. Aeromedical Consulting UK did not have any in stock but they refunded £6.00 for each lateral flow test. I was impressed as the change of rules was nothing to do with them.

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

On our recent holiday to Norway

On our recent holiday to Norway, we purchased the lateral flow test from Aero Medical for our return, the government then changed the requirements to a PCR test. On our trip we decided to take the lateral flow tests with us to Norway, which was a massive relief to us as the Government had once again changed the rules and we had to provide evidence within 2 days prior to our return in the UK.
We wrote to Aero medical and asked if it was ok to use our kit as our evidence for our return, which was answered very quickly stating this was not a problem.
The process was easy to follow, and a certificate was returned very quickly after providing the details required.
As the Island we were staying on had no facilities for COVID testing we would have been in a very stressful situation of trying to get a certificate of proof for our return and would have likely missed our flight home.
The price of the test was competitive and just for the relief of having this kit was a massive weight of our minds, so I would recommend Aero medical to anyone needing this service as they could not have been more helpful.
Many Thanks

Andrew

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

Support we received was absolutely excellent

The support we received was absolutely brilliant, I am extremely grateful for the support we received in such a stressful time.

We purchased the lateral tests in November, for our trip in December. The government changed the rules, so had to go on to purchase a PCR test for our return. The day before we flew out the government changed the restrictions and required us to have a lateral flow test prior to departing.

The company said we could use the initially brought return test as a fit to fly test instead.

Which was fantastic as we were in Svalbard where there are no testing facilities and we had three connecting flights home. So no time to test elsewhere.

After taking the tests, we realised we did not have the reference number required, we email and receive a reply immediately. My husband then, accidentally selected the wrong box and lost the code, again we email and got a reply immediately .

The form which you fill out online is quick and easy and we got our certificates within 20 minutes of sending off the results.

I would definitely recommend aeromedical. Great service and a great price.

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

Pleasant surprise

I purchased some lateral flow tests from Aeromedical for our return from holiday but the guidelines changed and I had to the purchase PCR tests( from a different supplier). I was very surprised when Aeromedical contacted me to send a refund for the LFTs. Most unexpected and a pleasant surprise. Thank you.

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Before we even got the chance to use our test kits Government rulings changed and our trip cancelled and we were refunded. Would definitely use Aeromedical again and recommend.

December 18, 2021
Unprompted review
Rated 3 out of 5 stars

Let down by Royal Mail

Let down by Royal Mail, as it took 34 hours to get 40 miles aon first leg, therefore results took 3.5 days to get results

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Good value for money

Good value for money . Test arrived on time , and upon submittal , results were delivered in around 10 mins . Would recommend.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Would recommend if needing lateral flow tests for travel. Communication excellent when i emailed questions. Only £15 each which is a great price for lateral flows especially when you need 5. I will definitely be using their service again if I need to travel.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service

I ordered 2 Lateral Flow tests. I immediately received the confirmation number for my passenger locator form and the kits arrived the next day. Unfortunately the kits could not be used as the law changed the following day and PCR tests were required. I received a partial credit for the kits initiated by the supplier (I did not request it) which I thought was extremely honest and worth praise.

December 17, 2021
Unprompted review
Rated 4 out of 5 stars

Test on return

We used the company as we needed to visit Spain...easy ordering and payment, tests waiting on our return very simple to use and submit our tests...cost effective as well.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excelente service

Excelente service. The test arrived before I cam home. I was able to send the test straight away and the confirmation came a few hours later. Very impressive

December 17, 2021
Unprompted review

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