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This company is a joke. Customer service is terrible, when you ask to speak with a manager never happens. The representative have no knowledge about the company procedures. The representative does not... See more
Company replied
What a scam. Borrowed 1600 in December, 2024 and ended up having to pay $3670 in April because they charged 300% interest and penalty. They would not settle. Tried getting into my account, was able... See more
Company replied
You criminals what Americans to @ 400/percent on $1200.00 that raping Americans who need assistance not to be screwed. I will get by before I get in debt with you Drop dead go to hell and do not send... See more
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Company details
About Advance Financial - 10511 Kingston Pike
Written by the company
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
10511 Kingston Pike, 37922-3165, Knoxville, TN, United States
- 1-865-685-5251
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The AI generated reviews are not a…
The AI generated reviews are not a testament of this company’s far-reaching policies about certain banking institutions that are automatically disqualified and will mislabel your bank account but only after they get actual bank statements that verify income. A complete waste of time to consider this organization with its high finance charges and minimal credit offerings. Do yourself a favor and build credit where you are treated with respect and get positive results!
May use AI-assist with repliesRead more
The company is not good at all.
This company is a joke. Customer service is terrible, when you ask to speak with a manager never happens. The representative have no knowledge about the company procedures. The representative does not let you speak. They owe me a refund and the representative does not know nothing about it blaming another company for that. Terrible experience. I will report this company to the Departmebt of Consumer affairs.

Reply from Advance Financial - 10511 Kingston Pike
This company is total ass
This company is total ass. When I took out a loan for $3,100, the rep clearly stated that I would have a set bi-weekly payment. Now my bi-weekly payment shot up to over $300 more. On all my other loans, it had a set bi-weekly payment. They also will not coordinate the payment dates to your paydays. DO NOT USE THIS COMPANY. I plan on getting another loan to pay this one off and NEVER USE THIS COMPANY AGAIN

Reply from Advance Financial - 10511 Kingston Pike
These reviews are fake
These reviews are fake, the amount of interest being charged should be illegal. I got a loan a 2 months ago for $2750. The listed “pay is $3860. I called to pay off this loan today thinking what I owe is $3860. I was told that it would take over $10,000 to pay off my loan. A $2000 payment will only pay $70 on the principal. They will gladly accept $3860 today but my principal will drop by less than $200. I will give them this though, I have a plan to take care of all of my personal debt by simply paying things off. This company right here will literally force you into bankruptcy. Upon reading other reviews on BBB, you will see that if you get behind they will immediately sue you and garnish your wages. They will add the lawyer fees on top the insane interest. So it’s a realistic possibility that this $2750 loan could cost me over $15,000. They will choose this route 10 out of 10 times before they will accept their quoted “pay off amount”

Reply from Advance Financial - 10511 Kingston Pike
No help!
Got locked out of my account for no reason after paying for several months on time. Password reset link does not work, hasn’t been for a month that I know of! All contact info is invalid. Phone number goes straight to voicemail, and I haven’t gotten a reply to my email.

Reply from Advance Financial - 10511 Kingston Pike
This is yet another “ loan “ app that…
This is yet another “ loan “ app that just takes you in circles. You get a email saying you approved for a loan. Click on it bam back to junk mail trying to get you information nothing else. They aren’t lenders.

Reply from Advance Financial - 10511 Kingston Pike
I wouldn’t even give one star
I wouldn’t even give one star if I didn’t have to. I borrowed money because of the government shutdown. I got a $3000 line of credit but did NOT ask to have the full $3000 put in my account but it showed up in there. Then they want a monthly payment from me of $1100 in December of all months! I called and asked to speak with a supervisor and was told no three times. Do NOT us advance financial!!! They set you up to fail!

Reply from Advance Financial - 10511 Kingston Pike
Told me i could borrow then after…
Told me i could borrow then after a week of jumping through hoops denied me.could have said no a week ago. Not worth the time or effort!!! Deception warning. Not trustworthy at all!!!

Reply from Advance Financial - 10511 Kingston Pike
You watch out the old declining you how did you get all your information all my information about bank…
You got all my information about bank accounts social security card number driver's license everything and you deny me what can you deny me before all that I'm going to see my lawyer about this

Reply from Advance Financial - 10511 Kingston Pike
Can I give this company 0 stars
Can I give this company 0 stars? I would absolutely never trust them with my money as they clearly don't have normal peoples best interest in mind, just billionaires. Run far away from these people!!
I’m on disability I get paid I have…
I’m on disability I get paid I have know bills to pay my boys pays the bills so really o need the money for move out cause it just bad I promise I’ll pay my every dollar back
No recomendable 👀
Based on my experience, this lender is a total scam. I've been paying triple what they lent me for a year. The interest is extremely high, not to mention that when they lent it to me, they told me one thing and it was another. I don't recommend it. Terrible service.

Reply from Advance Financial - 10511 Kingston Pike
Great place will help you
I didn’t receive my line of credit nor…
I didn’t receive my line of credit nor willing let me withdraw anythknh

Reply from Advance Financial - 10511 Kingston Pike
What a scam
What a scam. Borrowed 1600 in December, 2024 and ended up having to pay $3670 in April because they charged 300% interest and penalty. They would not settle. Tried getting into my account, was able to login but unable to look at any transactions or my profile, the agents could not email anything that showed my account at zero balance. I will be reporting to the attorney general.

Reply from Advance Financial - 10511 Kingston Pike

Reply from Advance Financial - 10511 Kingston Pike
I believe I was just scammed
I opened an account easy and quickly. When I requested $50 it didn't go into my bank and I call 5 times at different times throughout the afternoon & evening but no one answers the phone. I'm going to have to call my bank and close my checking account. Disappointed. I knew it was too easy. Scam.

Reply from Advance Financial - 10511 Kingston Pike
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