Good Friendly Employees ,, but process could be explained in more detail and maybe not take too long . Otherwise the the flex loans seem very affordable
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See what reviewers are saying
The representative from Dickson County, Erica made my experience exceptional. She was very polite and patient. Her kindness and efforts in assisting me were superb. Thank you Erica for your partners... See more
Erica is amazing! I am very happy with the way she handled my account verification process and answered all my questions. She was proactive and understood my needs. She was able to handle my request... See more
The lady working their the day I got the loan was very helpful and considerate I plan on doing alot of business with American financial it meant a lot to me that American financial took a Chance on... See more
Company replied
Company details
About Advance Financial - 119 Mathis Dr
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
119 Mathis Dr, 37055-2094, Dickson, TN, United States
- 1-615-696-6282
4.5
Excellent
55 reviews
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Erica from Dickson County
The representative from Dickson County, Erica made my experience exceptional. She was very polite and patient. Her kindness and efforts in assisting me were superb. Thank you Erica for your partnership and support.
March 11, 2026
Erica is amazing
Erica is amazing! I am very happy with the way she handled my account verification process and answered all my questions. She was proactive and understood my needs. She was able to handle my request with ease and friendliness. Wonderful person!
Call her today!
February 4, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
To much interest can’t afford it
December 14, 2024
Reply from Advance Financial - 119 Mathis Dr
Hi Phillip, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at https://www.af247.com/contact/ so we can connect with you.
Easy online application process and…
Easy online application process and quick deposit process.
January 2, 2025
Very fast and easy to understand the…
Very fast and easy to understand the instructions
October 14, 2024
The CSR Reps I spoke with were very…
The CSR Reps I spoke with were very professional and knowledgeable
October 5, 2024
The Patience that was shown to me by…
The Patience that was shown to me by Kim and her boss was Amazing to someone like me who's telephone illiterate. Thanks again for having great customer care employees
July 24, 2024
The lady working their the day I got…
The lady working their the day I got the loan was very helpful and considerate I plan on doing alot of business with American financial it meant a lot to me that American financial took a Chance on me an gave me the lone I asked for no hesitation no second thought that was all i wanted was for someone to take a chance on me and give me a chance to prove that i will pay you all back all i want to do is build my credit back up thank you american financial
June 18, 2024
Reply from Advance Financial - 119 Mathis Dr
Hi Vernon, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering line of credit loans. If you would like to discuss any concerns, we are happy to help at reviews@af247.com. Thank you for the feedback.
The service was fast and very nice to me
June 10, 2024
Brianna
Brianna, she was very good and she knew what she was doing. I give her a five star she was excellent.
May 7, 2024
Was able to process loan on Sunday and…
Was able to process loan on Sunday and in less than an hour.
April 14, 2024
Michelle in the Dickson office was…
Michelle in the Dickson office was amazing. Thank you for the experience.
April 15, 2024
the lady at the front was really nice…
the lady at the front was really nice and helpful
April 3, 2024
The girl there was just awesome
The girl there was just awesome. She was patient and friendly.
April 1, 2024
The young lady behind the counter very…
The young lady behind the counter very helpful Pleasant clearly understood
January 28, 2024
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