The guy that helped me get my line of credit was really cool. He answered my questions and when I needed him to repeat or simplify something he did it and was really respectful about it. Also he was d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Horrible loan institution that takes money out of your account and any amount when they choose. Terrible
Company replied
Outstanding services from start to finish. Very kind and professional and went above and beyond my expectations. The manager was awesome and he gets 5stars for superb customer service.
The people are very friendly, helpful and courteous and has a very good atmosphere. Will definitely return again in the future.
Company details
About Advance Financial - 201 West Main St
Written by the company
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
201 West Main St, 37075-3306, Hendersonville, TN, United States
- 1-615-510-3079
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding services from start to…
Outstanding services from start to finish. Very kind and professional and went above and beyond my expectations.
The manager was awesome and he gets 5stars for superb customer service.
Help in the time of Need
Quick, easy, friendly and refreshing responsive with amazing approval odds 😁
The best customer service ever
The employee was so nice and pleasant walk me through it all also had a lot of patience.
The girls that helped me were gracious
The girls that helped me were gracious, quick and knowledgeable. I appreciate their professional attitude.
It was fast and easy and the employees…
It was fast and easy and the employees work with you and guide you through the process.
Agent was knowledgeable and efficient…
Agent was knowledgeable and efficient with my time. He had a very positive attitude and looked happy to be at work
FRIENDLY PEOPLE.
The people are very friendly, helpful and courteous and has a very good atmosphere. Will definitely return again in the future.
They where very helpful
They treated me with great kindness and…
They treated me with great kindness and efficiency
Was friendly and helpful
Was very helpful and friendly and knowledgeable about the company guidelines and terms of loan.
The women that helped me was very sweet…
The women that helped me was very sweet and professional.
The costumer service was great she…
The costumer service was great she answered all my questions and the process was quick and easy.
You get respect you give respect
The guy that helped me get my line of credit was really cool. He answered my questions and when I needed him to repeat or simplify something he did it and was really respectful about it. Also he was down to earth and spoke frankly with me. I didn’t get his last name but his name is Justin, he works at the AF in Hendersonville. “2 thumbs way way up!” -Hades (from the Disney Hercules) haha.
Very professional polite and helpful
This was a quick and easy process
This was a quick and easy process, the person who helped me was very efficient and prompt, pleasant and helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







