Karen in the Oak Ridge office was very helpful and very patient. I was having problems the day before and she suggested I come in so she could help. I wish all customer service representatives could b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience went extremely well. I am very pleased with the young man whom I interacted with. I was treated with respect to and patience. I wish all establishments were overflowing with kindness a... See more
Approval didn't take long. And I did receive a cash payment under 1 hour after applying for the aid. Thank you!
The people there were very friendly and helpful, they were patient and walked me through each step. It was very stress free and excellent service.
Company details
About Advance Financial - 214 S Illinois Ave
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
214 S Illinois Ave, 37830-6203, Oak Ridge, TN, United States
- 1-865-229-6303
4.7
Excellent
30 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kind understanding happy cheerfull
February 19, 2026
Excellent service!
March 31, 2026
Impressed with the service Greg gave
Impressed with the service Greg gave. Very quick process.
May 29, 2025
It was super easy and the employees…
It was super easy and the employees were great and very nice.
March 21, 2025
Helpful and Kind Service
Spoke with a gentleman named Greg - extremely nice and helpful. I'd come back again just for his service.
Thank you AF247!
October 12, 2024
The employee was extremely helpful and…
The employee was extremely helpful and very polite
September 30, 2024
Karen in the Oak Ridge
Karen in the Oak Ridge office was very helpful and very patient. I was having problems the day before and she suggested I come in so she could help. I wish all customer service representatives could be like her.
June 18, 2024
Fast and easy friendly
July 15, 2023
Values
My experience went extremely well. I am very pleased with the young man whom I interacted with. I was treated with respect to and patience. I wish all establishments were overflowing with kindness and helpfulness. 5🌟
June 20, 2023
Approval didn't take long
Approval didn't take long. And I did receive a cash payment under 1 hour after applying for the aid. Thank you!
June 13, 2023
The people there were very friendly and…
The people there were very friendly and helpful, they were patient and walked me through each step. It was very stress free and excellent service.
June 3, 2023
Karen kares
Karen and Zach were amazing and I was approved in a matter of minutes and received more than I expected
March 18, 2023
Very painless process
February 21, 2023
You made a great choice by hiring Karen…
You made a great choice by hiring Karen Chamberlain. She is very personable and explained everything to me in easy-to-understand language. She dealt with me and still was smiling. I made a new friend. Give her a raise just because she had to work with me.
June 10, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very professional and knows your name
May 26, 2022
Reply from Advance Financial - 214 S Illinois Ave
Thank you so much for the 5-star review! We love being able to help our customers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.