I would love to give shoutout and appreciation to Kimberly Montano at Smyrna TN location. I put in a request for a loan at 10am, heard nothing at 6pm and had spoken to 2 reps prior to Kimberly. She wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was struggling online so called. He was super helpful and stayed on the phone and walked me through step by step. Fantastic experience!!!
The agent was amazing really nice and patient Also very helpful. Thank you
Advance financial Is a total rip off and if people, me Included knew how to budget my money better and also understand that if you owe advance financial or are late at all, you will pay 200 times wh... See more
Company details
About Advance Financial - 223 North Lowry St
Written by the company
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
223 North Lowry St, 37167-2551, Smyrna, TN, United States
- 1-615-541-1338
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The agent was amazing really nice and…
The agent was amazing really nice and patient Also very helpful. Thank you
Great work andrew
Customer service fantastic
Was struggling online so called. He was super helpful and stayed on the phone and walked me through step by step. Fantastic experience!!!
Advance financial 10 fingers down
Advance financial
Is a total rip off and if people, me
Included knew how to budget my money better and also understand that if you owe advance financial or are late at all, you will pay 200 times what you borrowed. I wouldn’t recommend this service to my enemy. I ended up paying over $1000 for a $350 borrow then they secretly got a judgement against me and garnished my paycheck. I WOULD SELL THE SHIRT OFF MY BACK before ever borrowing, getting a money order, or anything from this raggedy ass company. Not to mention they set up these buildings in the hood because rich people know better. Yall. Let’s make Advance Financial poor again
Agent was very patient and…
Agent was very patient and understanding. He helped me in every way possible. 100% recommended.
Great customer service
Great job explaining all the aspects of how the line of credit works. Able to get what I needed to help get me till my check comes. Very easy process. Thank you Mike
Amazing service
The rep. Was very nice helpful understanding very patient my phone battery went down an.he allowed me too use his charger thank you for being so kind an helpful
I would love to give shoutout and…
I would love to give shoutout and appreciation to Kimberly Montano at Smyrna TN location. I put in a request for a loan at 10am, heard nothing at 6pm and had spoken to 2 reps prior to Kimberly. She was the only one that took time to call and find out what was going on. She even called me to inform me of my application was approved and stayed on the phone with me while I signed documents. She is definitely an amazing rep and has pure compassion. Thank you Kimberly
AF24/7 saved the day
AF24/7 saved the day! They were awesome and patient with me and got me taken care of in a timely manner. Super thankful.
Andrés was great thanks
Great experience…
I was able to get help and talk me through the process. I am grateful and thankful.
Kimberly was Oustanding!!
Kimberly was Oustanding!!! She has wonderful customer service!!!
Hana she is been really nice and helpful
Hana she is been really nice and helpful
Kimberly was very…
Kimberly in Johnson city was very helpful and guided me through every step. Very professional
My experience was quick and easy.The…
My experience was quick and easy.The representative Anna was helpful and has great customer service skills
Advanced financial
They explained everything clearly and efficiently!! Money was transferred over quickly and they have such positive vibes!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







