Hello, thank you for reading my review. I think it is important to provide a clean and safe facility for both the employee and customer. Advance Financial provided this to a level where it... See more
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The terms and payments were vert confusing. i immediately paid off my loan. I had a employee walking me through the process and couldnt tell me what my payments would be until i agreed to everything.... See more
Company replied
The ladies over there was so nice and patient with all my questions and a special thanks to Rosemary who speak Spanish so nice with me and help with my needs!! Excellent service
Very thoughtful,the lady who helped me Veronica she was nice , every time I went into your Columbia office and she is a beautiful woman.
Company details
About Advance Financial - 2304 Carmack Blvd.
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
2304 Carmack Blvd., 38401-4415, Columbia, TN, United States
- 1-931-287-2234
4.6
Excellent
49 reviews
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Help in a Rainy Day
Hello, thank you for reading my review.
I think it is important to provide a clean and safe facility for both the employee and customer. Advance Financial provided this to a level where it exceeded my expectation as did the customer service provided on this rainy day by your employee: "Nikita."
Her professional nature was accommodating to my needs. There were a few issues going on with retrieving my financial information and Nikita was more than capable to navigate them and resolve them to have a successful transaction today. I left completely understanding the terms and have confidence in them.
I am grateful for this experience provided today by Nikita and Advanded Financial.
Thank You!
Nicholas Mclean
Disabled Vet
June 17, 2026
Attentive
Patient very attentive and tended to my needs representative Sheena at the columbia store was awesome
January 15, 2026
They were very helpful and explained…
They were very helpful and explained everything clearly
February 13, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Dont complete online
The terms and payments were vert confusing. i immediately paid off my loan. I had a employee walking me through the process and couldnt tell me what my payments would be until i agreed to everything. it was too late. my payments would be $170 a month on a $690 loan.
December 10, 2024
Reply from Advance Financial - 2304 Carmack Blvd.
Hi Amy, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at https://www.af247.com/contact/ so we can connect with you.
I got my first loan today and Desirea…
I got my first loan today and Desirea was An amazing help and very informative
Job well done for Desiree
September 30, 2024
The online process was terrible…
The online process was terrible couldn't log in after I registered had to constantly add paperwork that was needed for a loan that finally got approved for only 50 dollars it was a waste of time.
September 19, 2024
Reply from Advance Financial - 2304 Carmack Blvd.
Hi Kyle, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please share your full name and contact number at reviews@af247.com so we can connect with you.
Loan Amber was fantastic with her help and…
Amber was fantastic with her help and so kind and courteous.
July 23, 2024
Can't believe only gave me a $50 credit…
Can't believe only gave me a $50 credit and didn't even tell me I wouldn't have even waisted my time
June 3, 2024
Reply from Advance Financial - 2304 Carmack Blvd.
Hi James, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering line of credit loans. If you would like to discuss any concerns, we are happy to help at reviews@af247.com. Thank you for the feedback.
Customer service
February 8, 2024
Excellent and fast
October 30, 2023
They were friendly
They were friendly, fast, and very helpful!!!
If I could give 10 stars, I would!!!
October 3, 2023
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