The amount of mistakes on payment plans is awful! Everytime I try to get something fixed, they have to reach out to upper management. They don't care if you go into negative because a payment was made... See more
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Advanced financial was super easy and quick to help me with a loan! Tasha from Jefferson City was extremely nice and helpful through this process. This was my first personal loan ever, so it meant a l... See more
The folks there at the Broadway Blvd location in Jefferson City TN have been a pleasure to work with! I'm a truck driver and I had a few different issues while communicating with them on my end (poor... See more
I needed a small loan to help me out it wouldn't what I wanted but it's got me out of a tight spot and I do appreciate that very much
Company details
About Advance Financial - 275 E. Broadway Blvd
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
275 E. Broadway Blvd, 37760-2810, Jefferson City, TN, United States
- 1-865-299-7171
3.7
Average
45 reviews
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Incompetent Customer Service Shark Line of Credit Service
The amount of mistakes on payment plans is awful! Everytime I try to get something fixed, they have to reach out to upper management. They don't care if you go into negative because a payment was made manually and automatically at same time! They deduct way more than agreed upon from the beginning and customer service is incompetent!
March 27, 2026
Unprompted review
Reply from Advance Financial - 275 E. Broadway Blvd
Hi Sarah. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
I was impressed on how fast and easy it…
I was impressed on how fast and easy it was best part is they charge very affordable pay back.
July 22, 2025
I would recommend them they are vice…
I would recommend them they are vice nice and helpful and accept a lot of banks that most don’t I love them 🫶🏽
May 15, 2025
The representative was guiding me…
The representative was guiding me through the process... great personality....great to talk to just had a wonderful experience
October 25, 2024
THANK YOU!!!!
Both ladies i spoke with were extremely helpful and friendly and were able to get me approved.
October 18, 2024
Thanks Rebecca
Rebecca in the Jefferson City store was so helpful. She explained everything I needed to know and answered all my questions before I left the store. Shout out to Rebecca! Thanks again
July 19, 2024
I needed a small loan to help me out it…
I needed a small loan to help me out it wouldn't what I wanted but it's got me out of a tight spot and I do appreciate that very much
June 27, 2024
Great customer service
May 8, 2024
Rebecca was very nice and friendly
Rebecca was very nice and friendly, made us feel rite at home. She explained everything wonderfully.
April 8, 2024
Lady with the Blue Eyes
the lady who works at your office may my Time their Good ...she the one who took my Pay-off
January 25, 2024
The women to helped me was wonderful…
The women to helped me was wonderful getting me through the process
November 28, 2023
She was very helpful
October 2, 2023
The representative was so nice and…
The representative was so nice and courteous. Took major concern in helping us.
September 16, 2023
The people was nice and very helpful
September 7, 2023
The representative was very informative…
The representative was very informative and helpful
July 24, 2023
They were there when I needed the money Thank You so much
They helped me out when I needed money
June 16, 2023
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