My daughter called me to say that my grandson needed money to get his car out of the shop. I am in the process of moving and need to get a loan. I called Advance Financial24/7 and received Erica, as... See more
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Good to hear I finally got approved for something to help on bills
Very professional over the phone conversation. I could tell that my information was secure and I was dealing with someone who knew their job well. 10/10 experience
I got to speak with Ms Dee Dee the branch manager and she was the nicest person during my difficult time. She was patient and walked me through all the steps to help get me approved for what I needed.... See more
Company details
About Advance Financial - 404 Morrow Road
Written by the company
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
404 Morrow Road, 37209-3011, Nashville, TN, United States
- 1-615-358-5544
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Good to hear I finally got approved for…
Good to hear I finally got approved for something to help on bills
Quick easy and friendly service
I was able to get finical help here…
I was able to get finical help here when everywhere else denied me !
Deedee was perfect!
Fantastic Customer Service
My daughter called me to say that my grandson needed money to get his car out of the shop. I am in the process of moving and need to get a loan. I called Advance Financial24/7 and received Erica, as my representative. I was so blessed that I did. Her customer service skills were noticed immediately. Erica navigated me through their online application so very smoothly. I had to stop and compliment her. She said I was approved but my income needed verification. I told her I had to go on three websites to get copies of the verification letters and at 82 years old, it might take a while, and I would have to call her back. Erica suggested that she stay on the line. I was so glad she did. With Erica, on the line, it made the process very easy. Thank you, Erica. You made my day!
The loan person I worked with was excellent.
The loan person I worked with was excellent to work with.
The experience was helpful all the way…
The experience was helpful all the way through. No complaints. Best place to borrow a loan. Erica is the best.
Great experience
The service was outstanding and will be back as a customer and will definitely refer my friends to this location thank you Erica for all your help today
My experience overall was great
My experience overall was great. Great customer service and very professional.
I got to speak with Ms Dee Dee the…
I got to speak with Ms Dee Dee the branch manager and she was the nicest person during my difficult time. She was patient and walked me through all the steps to help get me approved for what I needed. Thank you ❤️
Satisfied consumer …
Very professional over the phone conversation. I could tell that my information was secure and I was dealing with someone who knew their job well. 10/10 experience
Went out of the way to help me with…
Went out of the way to help me with limited resources
Outstanding customer service!!!
The young man that helped me was awesome. He helped me through the process. We had a few bumps, but he continued to work with me until the process was completed.
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I was originally looking for a payday…
I was originally looking for a payday loan. The woman at the store was very helpful and showed me this credit plan. She explained in great detail the interest rated and how it works. She was very nice and answered all My questions. She was very patient with me when I had trouble pulling up my bank info. She was a young African American woman I did not get her name but she was able to help other guests and me with great energy good time. I hope she gets credit for her great customer service

Reply from Advance Financial - 404 Morrow Road
They works very hard to get you more…
They works very hard to get you more than what you need & sometimes it’s a good thing, thanks American Financial.
Minnie was helpful
Minnie was helpful. I only need a little bit to get by but I'm happy to know I have a credit line.

Reply from Advance Financial - 404 Morrow Road
Emergency money
My bank account recently had issues and I needed some moneey to get by until it was taken care of. Minni was a sweetheart and helped me with some caash for my bills. Understanding peope.

Reply from Advance Financial - 404 Morrow Road
I love minnie she a good worker she…
I love minnie she a good worker she haves good exprience and she is good at what she does and I love that about her.

Reply from Advance Financial - 404 Morrow Road
Brea is the clerk to see great customer service
Brea was my clerk and she was very helpful and patient. We had some connection issues with email and my bank account but she reassured me that it would work out and it did. She explained the details of my loan and I received my loan and took care of an urgent matter. Thanks

Reply from Advance Financial - 404 Morrow Road
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