Advance Financial - 404 Morrow Road Reviews 20

TrustScore 4.5 out of 5

4.6

404 Morrow Road, 37209-3011 Nashville, TN, US


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See what reviewers are saying

Rated 5 out of 5 stars

My daughter called me to say that my grandson needed money to get his car out of the shop. I am in the process of moving and need to get a loan. I called Advance Financial24/7 and received Erica, as... See more

Rated 5 out of 5 stars

Very professional over the phone conversation. I could tell that my information was secure and I was dealing with someone who knew their job well. 10/10 experience

Rated 5 out of 5 stars

I got to speak with Ms Dee Dee the branch manager and she was the nicest person during my difficult time. She was patient and walked me through all the steps to help get me approved for what I needed.... See more


Company details

  1. Money & Insurance

About Advance Financial - 404 Morrow Road

Written by the company

Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.

Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).


Contact info

  • 404 Morrow Road, 37209-3011, Nashville, TN, United States

  • 1-615-358-5544

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic Customer Service

My daughter called me to say that my grandson needed money to get his car out of the shop. I am in the process of moving and need to get a loan. I called Advance Financial24/7 and received Erica, as my representative. I was so blessed that I did. Her customer service skills were noticed immediately. Erica navigated me through their online application so very smoothly. I had to stop and compliment her. She said I was approved but my income needed verification. I told her I had to go on three websites to get copies of the verification letters and at 82 years old, it might take a while, and I would have to call her back. Erica suggested that she stay on the line. I was so glad she did. With Erica, on the line, it made the process very easy. Thank you, Erica. You made my day!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The service was outstanding and will be back as a customer and will definitely refer my friends to this location thank you Erica for all your help today

June 7, 2024
Rated 5 out of 5 stars

Satisfied consumer …

Very professional over the phone conversation. I could tell that my information was secure and I was dealing with someone who knew their job well. 10/10 experience

May 12, 2023
Rated 5 out of 5 stars

I was originally looking for a payday…

I was originally looking for a payday loan. The woman at the store was very helpful and showed me this credit plan. She explained in great detail the interest rated and how it works. She was very nice and answered all My questions. She was very patient with me when I had trouble pulling up my bank info. She was a young African American woman I did not get her name but she was able to help other guests and me with great energy good time. I hope she gets credit for her great customer service

February 22, 2022
Advance Financial - 404 Morrow Road logo

Reply from Advance Financial - 404 Morrow Road

Thank you so much for the 5-star review! We love being able to help our customers.

Rated 5 out of 5 stars

Minnie was helpful

Minnie was helpful. I only need a little bit to get by but I'm happy to know I have a credit line.

December 20, 2020
Advance Financial - 404 Morrow Road logo

Reply from Advance Financial - 404 Morrow Road

Thank you so much for the review. We love helping our customers.

Rated 5 out of 5 stars

Emergency money

My bank account recently had issues and I needed some moneey to get by until it was taken care of. Minni was a sweetheart and helped me with some caash for my bills. Understanding peope.

November 9, 2020
Advance Financial - 404 Morrow Road logo

Reply from Advance Financial - 404 Morrow Road

Thank you so much for the review. We love hearing from our customers.

Rated 5 out of 5 stars

I love minnie she a good worker she…

I love minnie she a good worker she haves good exprience and she is good at what she does and I love that about her.

October 17, 2020
Advance Financial - 404 Morrow Road logo

Reply from Advance Financial - 404 Morrow Road

Thank you so much for the review. We love hearing from our customers.

Rated 5 out of 5 stars

Brea is the clerk to see great customer service

Brea was my clerk and she was very helpful and patient. We had some connection issues with email and my bank account but she reassured me that it would work out and it did. She explained the details of my loan and I received my loan and took care of an urgent matter. Thanks

July 29, 2020
Unprompted review
Advance Financial - 404 Morrow Road logo

Reply from Advance Financial - 404 Morrow Road

Thank you so much for the review, Mr. Allen. We love hearing from our customers.

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