The customer representative, Mackenzie was so helpful, patient, knowledgeable and kind. She answered all my questions and she made the process simple and easy.
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The young man was super nice and very knowledgeable able to explain how it Ask works to where an old lady like me could understand
I had a very good experience. They wre knowledgeable and very helpful. Plus I got more than what I needed. Thanks to James
Today was one of the most positive experience I have had the pleasure of being involved in. After being completely demoralized trying to secure a personal loan from other establishments, I had the be... See more
Company details
About Advance Financial - 4861 N. Broadway
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
4861 N. Broadway, 37919-1708, Knoxville, TN, United States
- 1-865-730-4085
4.4
Excellent
10 reviews
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Great customer service
The customer representative, Mackenzie was so helpful, patient, knowledgeable and kind. She answered all my questions and she made the process simple and easy.
April 19, 2024
Got my money
I had a very good experience. They wre knowledgeable and very helpful. Plus I got more than what I needed.
Thanks to James
December 14, 2023
The young man was super nice and very…
The young man was super nice and very knowledgeable able to explain how it Ask works to where an old lady like me could understand
June 7, 2023
Very nice and polite employees
June 6, 2023
Most efficient loan process ever
Today was one of the most positive experience I have had the pleasure of being involved in. After being completely demoralized trying to secure a personal loan from other establishments, I had the best possible experience with Nick and Sean at the Knoxville office. In fact I was almost beyond belief at how courteous and kind they were to me. They were super efficient and completed my loan so quickly. Love your operation as well as your employees. Good job guys👏👍
September 12, 2022
I had a great experience this company…
I had a great experience this company went above and beyond thank you
July 11, 2022
Great customer service
Fast and efficient customer service. Would recommend to friends and family
May 4, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Advance Financial - 4861 N. Broadway
Thank you so much for the 5-star review! We love being able to help our customers.
They were great
April 5, 2021
Reply from Advance Financial - 4861 N. Broadway
Thank you so much for the review. We love hearing how we've helped our customers.
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