Advance Financial - 501 Heritage Point DriveReviews 

47
TrustScore 4.5 out of 5

4.7

501 Heritage Point Drive, 37042-0862 Clarksville, TN, US


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See what reviewers are saying

Rated 1 out of 5 stars

Lance is possibly one of worst human in Clarksville! After hearing his actions on denying a family with three kids shelter from a tornado in December of 2023, I'm surprised he still works there. It's... See more

Rated 5 out of 5 stars

Lance was so helpful he was very quick about the whole process and gave me full understanding on how it all worked. Lance was very patient and friendly making the process nice rather than other places... See more

Rated 5 out of 5 stars

Lance was the best help EVAAA!!!!!!!!! he helped me over the phone and i was having complications on my end. he asked to come in the office and he’ll be able to help me out directly. his performance w... See more

Rated 5 out of 5 stars

The agent who helped me was very kind and efficient; she helped me with everything. Thank you for having professional staff.


Company details

  1. Money & Insurance

About Advance Financial - 501 Heritage Point Drive

Written by the company

Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.

Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).


Contact info

  • 501 Heritage Point Drive, 37042-0862, Clarksville, TN, United States

  • 1-931-450-7087

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.7

All reviews

(47)

1,541 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

Derek at the advance finance in tiny town clarksville TN helped me alot.

June 20, 2024
Rated 1 out of 5 stars

Be cautious of Lance.

Lance is possibly one of worst human in Clarksville! After hearing his actions on denying a family with three kids shelter from a tornado in December of 2023, I'm surprised he still works there. It's sad when business dictates actions over ones own humanity.

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

The excellence customer service I…Swan

The excellence customer service I experienced was extraordinary from the moment I entered Advance Financial. Shalesa made me feel valued by her politeness and light conversation while checking my eligibility. I left the business feeling elated. Despite witnessing a customer irate and disrespectful behavior to her co-worker I was impressive with his calm demeanor.

February 29, 2024
Rated 5 out of 5 stars

They made it very easy giving step by…

They made it very easy giving step by step details and walked me through it and took their time to make sure I didn’t get confused and I would 100% Recommend using Advance Financial 24/7 for a loan and they have my service from here on out!!!

January 12, 2024

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