Advance Financial - 800 Jefferson St Reviews 23

TrustScore 4.5 out of 5

4.3

800 Jefferson St, 37208-2632 Nashville, TN, US


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See what reviewers are saying

Rated 4 out of 5 stars

Rep was very open and honest with how much daily interest I would be paying. She even recommended sensible ways for me to pay down the principle as fast as possible since that's what drives the high i... See more

Rated 5 out of 5 stars

I’m very unfamiliar with technology and everything today is based upon advanced tech ! Marisa took her time , walked me patiently through the process and helped me complete the process. Cleanest envi... See more

Rated 4 out of 5 stars

Attendant associate was pleasant, helpful with your technology, and efficient.

Rated 4 out of 5 stars

The only thing that surprised that I applied for a $3,000 loan. They had me go through the whole process and sign the documents before they told me I could only get 500. Dollars. That should have been... See more

Company replied


Company details

  1. Money & Insurance

About Advance Financial - 800 Jefferson St

Written by the company

Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.

Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).


Contact info

  • 800 Jefferson St, 37208-2632, Nashville, TN, United States

  • 1-615-486-3722

4.3

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I’m very unfamiliar with technology and…

I’m very unfamiliar with technology and everything today is based upon advanced tech ! Marisa took her time , walked me patiently through the process and helped me complete the process. Cleanest environment that I have seen in any loan office, from Texas to Tennessee.
Thank the entire organization ! The highest compliment I can give you is…..” I got the Chic fa lay treatment “😂😂😂

September 14, 2024
Rated 4 out of 5 stars

Rep was very open and honest with how…

Rep was very open and honest with how much daily interest I would be paying. She even recommended sensible ways for me to pay down the principle as fast as possible since that's what drives the high interest. Will definitely use AF247 again if I'm ever in an unexpected financial bind.

August 18, 2024
Rated 5 out of 5 stars

Baby Shower

They were able to take care I had something planned for the weekend and didn't know if I could do it. Jay was WONDERFUL!

September 26, 2023
Rated 5 out of 5 stars

great service

so glad to have shalesa! she helped me out tremendously when i needed it. was a pleasure to work with put a smile on my face. i will definitely be back to see her!!!

January 21, 2022
Advance Financial - 800 Jefferson St logo

Reply from Advance Financial - 800 Jefferson St

Thank you so much for the 5-star review! We love being able to help our customers.

Rated 4 out of 5 stars

The only thing that surprised that I…

The only thing that surprised that I applied for a $3,000 loan. They had me go through the whole process and sign the documents before they told me I could only get 500. Dollars. That should have been explained before U signed all the paperwork.

October 30, 2020
Advance Financial - 800 Jefferson St logo

Reply from Advance Financial - 800 Jefferson St

Ms. Smith. Sorry for the long process and your unsatisfactory experience. We'll definitely be checking into this situation. Thank you for the feedback.

Rated 3 out of 5 stars

The teller was excellent

The teller was excellent. Y’all where unable to acsess my bank statement. So wasn’t able to get the amount i needed.

October 21, 2020
Advance Financial - 800 Jefferson St logo

Reply from Advance Financial - 800 Jefferson St

Thank you for the review, Mr. Greenway. Sorry we weren't able to help, but glad you had one of our great tellers to assist you.

Rated 5 out of 5 stars

Martin & the rest of the staff were…

Martin & the rest of the staff were very kind & professional. Asking for financial help is a challenge for most. It was refreshing to not feel defeated. Thank you for being respectful. Greatly approached.

September 29, 2020
Unprompted review
Advance Financial - 800 Jefferson St logo

Reply from Advance Financial - 800 Jefferson St

Thank you so much for your review. We love hearing from our customers.

Rated 5 out of 5 stars

Besho is the best

September 22, 2020
Unprompted review
Advance Financial - 800 Jefferson St logo

Reply from Advance Financial - 800 Jefferson St

Thanks for the review! We love to hear from our customers.

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