I called in with questions and the rep who helped me was outstanding. Very personable, gave clear information and set realistic expectations.
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See what reviewers are saying
AMAZING!!! I worked with Tyra who was the only one in the office working with 3 different people. She was incredibly patient with those that didn't have computer / phone skills or all their informatio... See more
My experience at AF24/7 I was very impressed with not only the professionalism but also with the politeness, but honestly the friendliness was the most impressive and appreciated. Thank you so muc... See more
The place was OK, the lady working there was polite and professional
Company details
About Advance Financial - 8024 Kingston Pike
Written by the company
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
8024 Kingston Pike, 37919-5524, Knoxville, TN, United States
- 1-865-494-1197
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Satisfied
I called in with questions and the rep who helped me was outstanding. Very personable, gave clear information and set realistic expectations.
Friendly helpful
My experience at AF24/7
My experience at AF24/7
I was very impressed with not only the professionalism but also with the politeness, but honestly the friendliness was the most impressive and appreciated. Thank you so much AzF24/7
Tara was very patience and helpful…
Tara was very patience and helpful during my loan process.
The young lady that helped me was so…
The young lady that helped me was so pleasant to work with and very knowledgeable and very professional
The Professionalism was great!
The Professionalism was great!
She answered all my questions...
Thank you for a great experience and for helping us in time of need.
The customer service was extremely…
The customer service was extremely helpful and kind and very thorough with explaining my situation
The place was OK
The place was OK, the lady working there was polite and professional
She was very patient and polite a d…
She was very patient and polite a d friendly during the entire process.
Very easy and simple without leaving my…
Very easy and simple without leaving my home. I was very impressed
Excellence and professionalism 100%…
I have had nothing but a pleasant experience with Advance Financial. They made me feel welcome and displayed professional excellence with handling my concerns and I am pleased with the overall experience while there.
Advance Financial is the best!
Great company for loans! Very easy to work with and get your money fast, when you need it. You can even get approved with bad credit.
good attention and customer service
AMAZING!!
AMAZING!!! I worked with Tyra who was the only one in the office working with 3 different people. She was incredibly patient with those that didn't have computer / phone skills or all their information. She was patient kind and really really helpful. She is a gem. You are lucky to have her as an employee.
It was a smooth experience but very slow
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