Very professional and polite the whole thing cook only about 30 minutes from applying to approval. Once I signed the documents, my money was in the bank within five minutes thought I would’ve gotten a... See more
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Very simple and easy. Quick. Very helpful customer service. However, my malware detection flagged the app as malware. The web address of the app does not reflect Advance America. So I deleted the app... See more
Company replied
The Customer Service that I received from Ms. Erica was amazing. She made sure that I got everything in. She was very patient with me and she helped me a whole lot. she was also very nice and communic... See more
They approved my loan and as I make my payments they store further approved amounts that I can use at my convenience. I will always have money in my account for emergencies.
Company details
About Advance Financial - SC Online
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
Oceanside Drive 365, 37204, Nashville, TN, United States
- 1-615-341-5900
4.6
Excellent
859 reviews
Asks customers to review
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Process was simple and straight…
Process was simple and straight forward. Put your info in and go from there.
June 15, 2026
They were very helpful and polite…
They were very helpful and polite through whole process
June 12, 2026
It was a extremely easy convenient and…
It was a extremely easy convenient and fast process completely amazed how simple the process was
June 9, 2026
the agent that helped me today went…
the agent that helped me today went above and beyond and was very pleasant
June 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very simple and easy
Very simple and easy. Quick. Very helpful customer service. However, my malware detection flagged the app as malware. The web address of the app does not reflect Advance America. So I deleted the app
May 23, 2026
Reply from Advance Financial - SC Online
Hi David. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
N/A it's a great day for me
N/A didn't realize I got the money until I checked my email
May 20, 2026
The Representatives were very helpful…
The Representatives were very helpful and answered all the questions that I asked. They were very nice and professional about helping me.
May 18, 2026
Getting approved was fast
May 20, 2026
She was very professional when I call
She was very professional when I call. Less than 30mins I had the funds
May 14, 2026
I was approved and then never received…
I was approved and then never received funds to my account.
May 13, 2026
Reply from Advance Financial - SC Online
Hi Lisa. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Easy to navigate online
Easy to navigate online. Call customer service agents very helpful and pleasant.
May 11, 2026
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