It was a good experience, straight forward. I'm already in a difficult situation and advance came in and got right to helping me... I really appreciate them and would use them again...
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My experience with AF was great. The person whom I worked with was very polite and knowledgeable. The process was very easy and quick. He explained everything to me. I will recommend AF to all my fri... See more
Incredible Service, easy to apply and thanks to these fine folks , my Christmas and Birthday Gifts are Done with money to spare to catch up bills and still have some in reserve! Excellent Customer Ser... See more
Technical glitches re signatory page and approval to submit. Does not work on hand mobile phones but does on laptop. As a result Michael told me there is a "glitch" creating a 24 to 48 hours delay in... See more
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Company details
About Advance Financial - TN Online
Written by the company
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
Oceanside Drive 777, 37204, Nashville, TN, United States
- 6153415900
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Working for meence
It was a good experience, straight forward.
I'm already in a difficult situation and advance came in and got right to helping me...
I really appreciate them and would use them again...
Very friendly Very nice and very…
Very friendly Very nice and very helpful very nice person
Be more clear about debit card info=instant funds before the loan is finalized
Fix all of the bugs with your website the website boxes malfunction throughout the process. Also be more clear about exactly how this works from the beginning with depositing into a bank account or onto a debit card and how many days it takes to get that deposit. If this thing had told me from the beginning that by entering the debit card I would receive my funds immediately versus using the bank account itself taking three to five business days then I would have made sure to enter my debit card information at the very beginning when it first asked me for it. But at the time when it asked me that question I didn't even know that I was even going to be able to get the loan or not and I did not know that it would be immediate versus taking three to five business days the other way so maybe ask for the debit card information after showing the window that says that you successfully are getting the loan before processing everything and explain in that window that the debit card is immediate and the bank option takes three to five business days before completing the loan then once they have entered their debit card information or opted out of that or whatever at that point you can push the loan on through and have it go to the desired location right away!
The application was easy to fill out…
The application was easy to fill out and customer service was very helpful ,easy to understand, and patient with me and my questions.
My experience with AF was great
My experience with AF was great. The person whom I worked with was very polite and knowledgeable. The process was very easy and quick. He explained everything to me. I will recommend AF to all my friends and family. Thank you very much.
Tammie Willette
May use AI-assist with repliesRead more
they raise your increase real slow
they raise your increase real slow. You have to take out the same amount over and over and over you don’t really move up any.

Reply from Advance Financial - TN Online
Initially approved me for 2000
Initially approved me for 2000 , cool I only needed 500, then it went down to 450, ok not sure why but still close to what I needed. Next thing I know says 50$, All my documents showed what I stated. Oh well two days worth of back and forth for 50 bucks. you'll probably sell my info and get three times that. I Look forward to the onslaught of scam calls.

Reply from Advance Financial - TN Online
It took me an hour to get my bank acct…
It took me an hour to get my bank acct verified and within that hour my loan decreased from 550.00 to 50.00. It’s not my fault your system is crappy.
Thanks so much
Great Service
Fast, efficient and customer service representative were noligable and very helpful. Great experience.
It was advertised as same day deposit…
It was advertised as same day deposit but when I was approved, my email said next day. I wouldn’t have done it if I hadn’t known that was the case. Other than that, I was a smooth process.
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