Advance Financial - WI Online Reviews 185

TrustScore 3.5 out of 5

3.4

Oceanside Drive 375, 37204 Nashville, TN, US


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Rated 2 out of 5 stars

I am so sorry that I ever applied and got approved but I was in a dire need and of course never really read all the fine lines. I have always made my payments but it seem my principal just never gets... See more

Company replied

Rated 5 out of 5 stars

Loan agent name is ANGELA. Was an excellent customer service representative!!..She was very patient with me she explained my different options and it meant alot so to the head boss in charge i wanna... See more

Rated 5 out of 5 stars

I have to admit I did not expect this from a loan company, based on what friends have disclosed- but Advance Financial has shown me an entirely different perspective. Lynn was the epitome of patienc... See more

Rated 5 out of 5 stars

I just spoke with Keisha from store #36, she was very patient, kind and informative. Although I was unable to receive another loan with advanced financial, she explained to me in detail as to why. All... See more


Company details

  1. Money & Insurance

About Advance Financial - WI Online

Written by the company

Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.

Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).


Contact info

  • Oceanside Drive 375, 37204, Nashville, TN, United States

  • 6153415900

3.4

Average

TrustScore 3.5 out of 5

185 reviews

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Rated 1 out of 5 stars

Horrible company had a revolving loan…

Horrible company had a revolving loan for over a year paid on time never late. Paid off my loan now they say my bank which I was using for over a year kind you had to many people defaulting on the loan. If I owned a business I would want my better quality customers to stick around. Will never advise anyone to work with this company

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of fraudulent practice

Beware of this company they created a fraudulent address and used my name to be a compliance with the state that they supposed to be working in I live in the state of Georgia they do not have license to work in this state they have been trying to collect money from me for months using a fraudulent address I have contacted my bank to put a stop to these fraudulent people

May 27, 2026
Unprompted review
Advance Financial - WI Online logo

Reply from Advance Financial - WI Online

Hi Bonnie. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

Rated 2 out of 5 stars

I am so sorry that I ever applied and…

I am so sorry that I ever applied and got approved but I was in a dire need and of course never really read all the fine lines. I have always made my payments but it seem my principal just never gets lower and my payoff balance always gets higher, I have read other reviews and I wish I would have read before getting this loan shark loan. I paid in back in the more than $15 k on a $3000 balance I wish there was a way to get out from under them but I just can not come up with the payoff so I am basically stuck and even when I pay extra to the principal it doesnt seem to make a difference. Stuck in hell.

May 27, 2026
Unprompted review
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Reply from Advance Financial - WI Online

Hi Karin. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

Rated 1 out of 5 stars

HORRIBLE BUSINESS

Horrible business, taking money out of checking, when not authorized to do so!!! Just like dealing with a LOAN SHARK!!! THIS COMPANY TAKES ADVANTAGE OF CUSTOMERS, WITH EASY , QUICK MONEY !!! OVER $800 A MONTH TO PAY BACK!!!! I JUST WANT TO PAY THIS DAMN LOAN OFF!! The website IS A JOKE!! FLEXIBLE MONTHLY PAYMENTS TO FIT YOUR BUDGET🤣🤣 THIS COMPANY WON'T WORK WITH YOU, THEY ARE LIARS, LOAN SHARKS, SCUM......

March 15, 2026
Unprompted review
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Reply from Advance Financial - WI Online

Hi Mike. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

Rated 1 out of 5 stars

No Real Help for Customers – Only Told to Pay More

I had a very frustrating experience with Advance Financial. I borrowed a total of $4,385, and after making several payments from my bank account, including $236.13 on January 9, 2026, $364.45 on January 23, 2026, $387.45 on February 5, 2026, and $379.21 on February 20, 2026, for a total of $1,367.24 paid to date., I noticed that very little of what I paid was actually going toward reducing the principal balance due to the extremely high interest and fee structure.

When I realized this, I contacted their customer service department to try to work out a solution. I explained the situation and asked if there was any way to lower my payment or restructure the loan so that more of my payment would go toward reducing the principal. I was hoping for some type of hardship option or reasonable repayment arrangement because I do not want to default or have negative credit on my report.

Unfortunately, the only option they offered was for me to increase my monthly payment if I wanted the principal balance to go down faster. In other words, the only “solution” provided was to pay even more money. There was no flexibility, no attempt to work with the customer, and no meaningful assistance offered.

The way the loan is structured makes it extremely difficult to make real progress on the balance, and the lack of willingness to work with customers who reach out for help is very concerning. Consumers should be extremely cautious before borrowing under these terms, because what may seem like short-term help can quickly become a very expensive and difficult cycle.

Based on my experience, I would strongly encourage others to fully understand the total cost and repayment structure before using this service.

March 4, 2026
Unprompted review
Advance Financial - WI Online logo

Reply from Advance Financial - WI Online

Hi Scott. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

Rated 5 out of 5 stars

Thank you

Thank you! I needed the help while Trump can't provide it, you can!!!

February 20, 2026
Rated 1 out of 5 stars

everything

everything. y'all lie and charge to much

February 18, 2026
Unprompted review
Advance Financial - WI Online logo

Reply from Advance Financial - WI Online

Hi Pashie. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

Rated 2 out of 5 stars

24/7 is not a good business to get…

24/7 is not a good business to get money. Once they have your card info, they will take payments are there pleasure. They took (3) payments in two days from me which cause other problems paying my bills.

February 13, 2026
Unprompted review
Advance Financial - WI Online logo

Reply from Advance Financial - WI Online

Hi. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

Rated 1 out of 5 stars

Why don’t you tell people upfront that…

Why don’t you tell people upfront that you want to charge them 399 % interest and you have to pay it back in five months

January 23, 2026
Advance Financial - WI Online logo

Reply from Advance Financial - WI Online

Hi Michael. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

Rated 1 out of 5 stars

Despite the numerous negative reviews…

Despite the numerous negative reviews seen, in which this company has sued consumers for more money than was ever loaned to them, I decided to try (desperation=stupidity). I was declined for loan after giving them transparency to my bank account showing the numerous repeat deposits from my employer as well as side gigs. They declined because they say my bank account is listed as a savings or prepaid account, which is completely false. I receive numerous deposits to this account weekly, and many times daily! A legitimate bank account with checking AND savings! Aren’t all bank account prepaid?!? You’ve got to be kidding me.

January 9, 2026
Unprompted review
Advance Financial - WI Online logo

Reply from Advance Financial - WI Online

Hi Sheri. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

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