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The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.
The ferry Mont St Michel is showing it's age. There are not enough deck layout plans. Lift from car deck up did not even take you to the level where the shops and other facilities are. My wife received a better portion for here breakfast then me. We was around 10 mins difference.
Great crossing , new boat , very clean , staff very helpful
Always very professional. Don’t like the new boat. Prefer old one with lounges and recliners
Excellent
Long slow moving queues
Excellent service
New ship and more than half empty meant lots of space to choose to sit. Was impressed with some staff engaging and entertaining children during a 6 hour crossing.
Food was well presented hot and delicious,all the staff were friendly , the journey as always was pleasant ,thankyou 😀👍happy customer
We personally have a problem with garage music blasting every where in the ship! Not even taken into consideration the age group in areas where people are moving from one noisy area to another seeking confort and restful silence, and to which the staff apparently have not control over Britany ferry’s policies!
The ferry was cancelled, with shocking customer service from Brittany Ferries. AFerries did their best, but Brittany? No.
Very clean boat and good entertainment in the bar area to help pass the time. Everything you need on a crossing
Great ferry crossing
All on time. Port staff In Portsmouth a little hit and miss with fairness in moving waiting rows to passport control but other than that all good.
The seat were supposed to be reclining . This was not the case . Too expensive.
A large ship with a good range of eating options and quality food and cooks.
Thank you, great service.
We did the Caen Portsmouth route and then the Portsmouth Caen route with Brittany Ferries. We had great crossings both ways. We did not book a cabin either way but easily found a space to sit comfortably each way. The ferry was clean and comfortable.
Absolutely disgusting service,staff totally unconcerned with issues on the sailing and after seven days i have still not had a reply to my email regarding My complaint,new ship same old problems,the staff really don't know what customers require and they really need training
Perfect as always
Impeccable !
