Great service good food
Quality: 5
Staff: 5
Value for money: 5
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I cross the channel regularly and have used other ferry company's but for all round times of travelling and price.
Quality: 5
Staff: 5
Value for money: 5
The service was good but the waiting time was a bit too long. There must be more ferries on this important route. The price can be a bit more competitive, it looks like a cartel with the other ferry operators on that route.
Quality: 4
Value for money: 3
Very smooth experience, nice friendly staff
Quality: 5
Staff: 5
Value for money: 5
The ferry I used was clean tidy and comfortable. The sailing was also extremely smooth. It was nice that the crew were welcoming on first boarding. Highly recommend
Quality: 5
Staff: 5
Value for money: 4
Very good but had major issues with travelling with my archery equipment...
Quality: 5
Staff: 5
Value for money: 5
Fast and efficient at the port. A comfortable and well stocked ferry.
Quality: 4
Staff: 5
Value for money: 5
Lots of traffic prior to check in
Quality: 5
Staff: 5
Value for money: 3
Super. Ok 👍👍👍👍👍
Quality: 5
Staff: 5
Value for money: 5
Ferry was later leaving.
Quality: 4
Staff: 4
Value for money: 3
verry good service
Quality: 5
Staff: 5
Value for money: 5
Ferry 10.40 left 11.10
DFDS treat you like human beings. Arrive early and they will put you on the earlier boat without making you feel like you are being a nuisance
Quality: 5
Staff: 5
Value for money: 5
Booking process was very straightforward and the service provided by DFSS was efficient and professional on both the outbound and return channel crossings.
Quality: 5
Staff: 5
Value for money: 5
Sitting area chairs and seats were very dirty
Value for money: 1
Always done well in the past, however, this trip out, Border control were on a bit of a go slow, taking literally 5 minutes per passport, followed by a drugs check in their shed. This is clearly not DFDS's fault, but my ferry then sailed 10 minutes early, so I missed the ferry by just 2 minutes. This was compounded by the next ferry being on a go slow, and despite also leaving 10 minutes early, took more than 2 hours to cross, rather than 1.5 hours. I therefore missed half my first golf game. Big shame as they have normally been so reliable.Coming back there were no delays at all, despite the weather being a bit choppy.
Quality: 4
Staff: 5
Value for money: 4
Had breakfast Absolutely awful . The worst we've had with any ferry crossing
Quality: 3
Staff: 2
Value for money: 4
Lovely staff, good duty-free shop; food & drink offering a bit average
Quality: 4
Staff: 5
Value for money: 3
The best one
Quality: 5
Staff: 5
Value for money: 5
This is purely about food, I have nothing bad to say about DFDS as a ferry company and getting you coast to coast, they are brilliant at that and the staff are equally deserving of praise. In the dining area, outlandish pricing for below average meals, like reheated, or over kept chips. small fish the size of big fish fingers, not worth the cost of them. If it were a cheap meal, it would be acceptable,
Quality: 4
Staff: 5
Value for money: 3