Eurotunnel Calais Folkestone

Eurotunnel Calais Folkestone Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by AFerry.com

www.aferry.com

64.8K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.4

54 ratings

Staff

4.5

53 ratings

Value for money

3.9

53 ratings


All reviews


Rated 5 out of 5 stars

Verry good

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Good trip with you guys

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

At the departure it was a 50 minutes of delay but on return way it was ok, just 10 minutes of delay, the 2 rides was during the night

Quality: 5
Staff: 5
Value for money: 5
Rated 3 out of 5 stars

Aferry incorrectly booked my Tesla as small car. Suprise on a gate and £82 extra on return from half therm skiing.

Quality: 3
Staff: 4
Value for money: 1
Rated 4 out of 5 stars

No extra comment

Quality: 5
Staff: 4
Value for money: 3
Rated 5 out of 5 stars

Thanks you

Quality: 5
Staff: 5
Rated 5 out of 5 stars

Well Done friedly Personal nice ride

Staff: 5
Value for money: 5
Quality: 5
Rated 2 out of 5 stars

A 45 minute queue to reach border control. When we reached the departure lanes we had to wait another 75 minuters before our train departed.

Rated 5 out of 5 stars

Vert Nice

Staff: 5
Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Wrong adresa online maps

Quality: 1
Staff: 1
Value for money: 1
Rated 5 out of 5 stars

Really expensive prices for short Trips.

Staff: 4
Value for money: 2
Quality: 5
Rated 5 out of 5 stars

GREAT, FAST, POLITE STAFF

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very nice trip.

Quality: 4
Staff: 4
Value for money: 5
Rated 5 out of 5 stars

Pretty good but still pretty expensive

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Efficient and effective. A well oiled machine. If I had one criticism it would be the lack of direction through the car park to the train queue for a newby. That part was a little overwhelming but it only took me a minute to work it out. I think the wording of the sign could be more simple ie "this way to train"

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

A very positive experience: friendly stuff, fast Services, Trains on time!

Quality: 5
Staff: 5
Value for money: 5
Rated 1 out of 5 stars

Hi dear I bought tickets from aFerry and I pay for the car and roof box When I arrive to To cross channel they told me you have to pay for Rofbox and I told them I have confirmation email from aFerry I pay for the Car and Rofbox . They told me they didn’t put the Hi dear In Eurotunnel, they didn’t mention the height of the car. They told me the aFerry did mistake. They didn’t put on our system Car with the rofbox the a ferry they put just the car without the roof box that’s why you have to pay for the Rofbox they didn’t mention about the height of the car. I think that makes sense. What I’m saying that’s why I’ve been told pay for the box and then called a ferry, we refer the money to you because they did mistake. They put the car on our system without the box. Rofbox on the system so you have to pay and then get a refund from the aFerry when I contact the Aferry no reply I send a lot of messages no reply this is not On. I’m still fighting for refunding the money I pay for the Rofbox .still I didn’t get refund yet

Rated 4 out of 5 stars

Good service but expensive.... And they refuse to bring back frequent traveller...Which is naughty

Quality: 3
Staff: 5
Value for money: 3
Rated 5 out of 5 stars

Hoops time

Quality: 5
Staff: 5
Value for money: 5