Very bad service. I had issues with my trips and they refused to help me. all what the was asking is for extra money. they didn't feel concerned by my situation. I was on my own with 4 kids, and all the help I received from them at calais it was accusing me that I was pretending and lying. Evening if I had all the proof with me. they was racist and they tried to scared my kids saying that I gona be arrested and they will be on they own. Even one of the staff ask my 13 yeas old daughter if she have money to pay to sort out the problem. I all ways travel with Irish company I never had any problems that was my 1st time with P&Q and the last time never again

Sold by AFerry.com
The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.
Here’s what people highlighted
All reviews
Very good service even when I got a mechanic problem with my car still staff manage to assist. You are powerful
Super Service
Food very limited , have switched to a screen based ordering system which works but what's on offer is limited. Apart from that all good
It’s okay 👍
Food very expensive,
I recently traveled on this ferry and was disappointed with the food options available. You have choice of fast food items only and no breakfast served rather you can get a box with choice of roll / beans /egg. Compared to my usual ferry experiences, the selection was lacking. I ordered the fish and chips, which were priced at £14.95. While that isn't overly expensive, I found it frustrating that I had to pay extra for ketchup. I would suggest raising the price to £17.95 and including a slice of lemon and some sauce with the meal.
10 out of 10
New ship was clean but soul-less. The automated foodservice is chaotic and the so-called 'quiet lounge' was beseiged by noisey school kids. The design seems to me to be a missed opportunity to create a welcoming environment; it is impersonal & almost factory-like!
Very pleasant trip across the channel - coffee& croissant to my liking !!
This time all went Ok.
Good experiency
It was nice to have also musical show for the kids
Nice trip.
Cheap for a quick weekend to visit our son in Europe. Once the Easter holiday starts the price becomes too high
I’m waiting three hour I leave 40 minutes before, but Sam is giving me like 10 o’clock night.
I like product
I will be definitely take this ferry ⛴️ again
I had a very quiet passage to Calais, and I was pleasantly surprised by the ‘newness’ feel to the ship. The staff were very polite and very helpful. Suggest doing an all day breakfast.
Amazing journey with excellent staff.
