Arrived 15 minutes before a much earlier crossing and were immediately put on the ferry. Much appreciated.
Quality: 4
Staff: 4
Value for money: 4
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10 out of 10
Quality: 5
Staff: 5
Value for money: 5
Pleasant journey
Efficient check in and prompt departure with pet friendly areas inside and on deck.
Quality: 5
Staff: 5
Value for money: 4
It's my first trip to the Isle of Wight. The ferry was spotless and the crossing was very smooth. Getting on and off was very efficient
Quality: 5
Staff: 5
Value for money: 5
Good service But expensive but use during festival so may be costly.
Quality: 5
Staff: 5
Value for money: 2
Arrived early for our Ferry and got on the earlier one without having to ask or told to wait. Excellent service
Quality: 5
Staff: 5
Value for money: 3
Very good and we could go earlier wich was very convenient
Quality: 5
Staff: 5
Value for money: 4
It's fast and has regular service to the island, it's very much appreciated. Boat was comfortable enough and two cafes were appreciated in light of short duration of crossing.
Quality: 4
Staff: 4
Value for money: 2
Delayed 40mins and info not very good e.g. vould we have checked in later
Quality: 3
Staff: 3
Value for money: 1
Your prices are ridiculous and you are really ripping people off. We paid nearly £200 for a return trip from Portsmouth to Fishbourne, a journey of only 40 minutes. Given there was no other option we had to pay this as we had booked and paid for accommodation beforehand, never realising the ferry would be so expensive. We loved the island, but because of the ferry prices we won't be returning
Quality: 2
Value for money: 1
Perfect trip
Quality: 5
Staff: 5
Value for money: 5