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Rated 2 out of 5 stars

I gave 2 star because I got this Airtel fibre for better video and gaming experience but no this artel is bad pls why it slows your s big company challenging other company why make your internet slow... See more

Rated 1 out of 5 stars

Airtel Nigeria is something of a fraud. I have on several occasions paid for data for my mifi and yet it wouldn't reflect on my net data balance. Their customer service whether in their physical o... See more

Rated 5 out of 5 stars

"Airtel Abuja Nigeria network crime is in your blood, refund this account with the exact sum , you knows how because I don't want to open up, except if you don't do that in 24hours from now,0708273104... See more

Rated 1 out of 5 stars

Unprofessional and extremely slow customer service reps at their experience center at College road, Ogba, Lagos. Long queues daily yet reps spend so much time discussing and pressing their phones! You... See more

1.8

Poor

TrustScore 2 out of 5

37 reviews

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1.8

All reviews

(37)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointed with Airtel…

Extremely disappointed with Airtel internet services! The connectivity is absolutely terrible - constant drops and slow speeds. And to make matters worse, the customer service is non-existent. No live support available, and the team doesn't respond to emails or calls. Avoid Airtel internet at all costs! 🚫💔

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

Airtel are scammers

Airtel are scammers
They need to be taken to court
Theyvjust round off peopel data telling them they used it .....
I subscribed for 6GB while am still having 500MB data balance top it up...after some hours not up to 5 hoirs without using using it they sent message telling me i finish my data..how come

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

Very wicked people

Very wicked people. Data does not work for no reason. I called them they just keep passing me around. God will definitely punish you the way you made me lose money

September 3, 2023
Unprompted review
Rated 1 out of 5 stars

Extremely worse

Extremely worse, bad customer service, you are a scam. You're fraudulent as well, I gave this type of review on trust pilot because I'll ensure that none of my network makes use of airtel again.

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

Internet Data Rip-Off, An insult to Customers' Intelligence

These criminals do not deserve a star - the impunity with which some corporate bodies rip off their customers should be a source for serious concern. I subscribed to the 40GB (#10k) ultra plan on the 2nd Feb '23 and by day 6, I get a notification that I've run out of data - utterly alarming! Customer Service is horrendous

February 6, 2023
Unprompted review
Rated 1 out of 5 stars

The data services is too poor

The data services is too poor, I did a bundle of 40gb, and when I try to download a file of 100mb the data goes down by 300-400mb, the rate at which my bundle is exhausted is very criminal to say the least

December 3, 2022
Unprompted review
Rated 1 out of 5 stars

Fraudulent Service Provider

I genuinely thought the Airtel service provider was good,,, until they started defrauding me of my data, deducting my line for airtime loans I didn't take ...All within 2 days ..all the data I loaded gone without proof..
Am just going to tear up the Simcard am so done with this nonsense

April 26, 2021
Unprompted review
Rated 1 out of 5 stars

Airtel is the worst Network provider…

Airtel is the worst Network provider because they never leave my credit balance alone, they keep subscribing to meaningless services that dont work ,and sometimes you try to subscribe to something they take your credit and say that A network error occurred and they don't give you the data or refund your credit and just now I tried sending a text they debited my credit balance but the message refused to send so I had to borrow credit to make sure the message finally sent
I'm switching to another network provider because even when you call Airtel you never get to speak to a human representatives but online speech automated bots telling you to press one and press two

December 12, 2020
Unprompted review
Rated 1 out of 5 stars

very unhelpful staff .

very unhelpful staff .. they have No idea no matter how much you try to explain to them.
I couldn't receive international SMS and they kept on saying there is no problem and i couldnt solve the problem until i got another network provider SIM card.

April 12, 2019
Unprompted review
Rated 1 out of 5 stars

This is the worst network ever

This is the worst network ever, am very tech savvy and after few months of using it, i decided to track how much data i consume compared to how much data airtel deducts and noticed that for every 1mb of data i used, airtel deducted 6.7mb data from my account.. this is just absurd and i think this network be investigated as its plain fraud..

October 3, 2018
Unprompted review
Rated 1 out of 5 stars

Slowest Browsing speed ever!

Airtel Nigeria have to be the slowest network in terms of data I've ever seen. I can't believe they haven't still solved this issue till now. I reeks of mismanagement on their part if I'm being honest.

July 9, 2018
Unprompted review
Rated 1 out of 5 stars

Airtel Kenya sold me a modem that was …

Airtel Kenya sold me a modem that was not working well in the area where I live. I returned the modem but they never refunded my money. The worst customer service I have experienced; real thieves! Keep away from Airtel.

May 24, 2017
Unprompted review

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