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Review summary

Created with AI, based on recent reviews

Evaluating 512 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the platform's user-friendly interface and the ease of navigation, especially with recent design updates. Some customers have experienced quick and instant payouts, finding the withdrawal process smooth and efficient. However, a significant number of people have expressed dissatisfaction with the payment process, citing issues with withdrawals not going through despite being marked as successful, and long approval times for earnings. There are also frequent complaints about unresponsive customer service and a lack of support when problems arise. Some users also noted difficulties with the website's functionality, particularly concerning payment gateways and the availability of withdrawal options.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many customers report significant difficulties and delays... See more

Website

Reviewers express significant dissatisfaction with the website. Many customers report issues with the new... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report not receiving... See more

Customer service

Clients share negative opinions on customer service, with many expressing frustration over unaddressed issues... See more

User experience

People report ambiguous experiences with user experience. Some customers praise the platform's ease of use,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I was able to withdraw my reward through my network in under a minute, which was honestly impressive. The surveys are legit—approval can take some time, but once it goes through and you hit the $3 ma... See more

Company replied

Rated 3 out of 5 stars

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'... See more

Company replied

Rated 3 out of 5 stars

Trying to withdraw with sochitel is a headache, it just says successful but doesn't work. I've sent an email to support concerning bank transfer being unavailable and I was told the matter would be es... See more

Company replied

Rated 3 out of 5 stars

I've been using this survey sight for years, definitely worth my time although recently I'm experiencing issues with the airtime withdrawals. Trying to withdraw with sochitel is a headache, it just s... See more

Company replied


Company details


Contact info

2.9

Average

TrustScore 3 out of 5

663 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unfortunately

Unfortunately, the credit/balance did not last for more than half an hour.

March 25, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

I do not know why Afrisight refused to… here is the details you requested for Afrisight . I have added my details

Updated with details

I do not know why Afrisight refused to attend to all my concerns .

1) I got money on my wallet I cant withdraw. Because they refused to change my acct details that I applied for over 3months now.

2) I cant use the money in my wallet to recharge my number. It will show successful but the money will not be deducted nor credit to my phone .

3) I will complete survies, the not will not reflect in my wallet nor will i see it on my pending .

Please find time to address these issues as soon as possible.

Your positive responses assuring and ratifying this concerns will be appreciated.

This are my Acct Details
My acct details are :
Bank Name : Access Bank
Acct No: 0021891957
Acct Name: Richard Madumere

Regards
Richard

March 25, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 5 out of 5 stars

Fast and conveniece

Fast and conveniece. But they need to work on reward, sometimes it takes a month to receive reward on dashboard.

March 24, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for the positive comment. We'll work on processing rewards faster, but please note that rewards typically take 2-4 weeks to process after survey completion 😊.

Rated 1 out of 5 stars

Among all survey sites Afrisight has…

Among all survey sites Afrisight has the vague and worst help desk, whenever you reach them expect three things 1. The answer will not be in line with what you asked for 2. They will just ignore you and keep quiet and never respond to you 3. They may respond and say we have received your message we are looking into it and we will assist you soon,but the truth is that they will do nothing over the same, and because they don't want to respond to my query I decided to write a review on trust pilot then boom they requested for more information which I provided "We have requested your details; kindly provide them so that we may assist you accordingly. After providing the requested information they ran into hiding,they haven't responded and haven't solved the issues raised,AFRISIGHT you have deaf ears 👂👂,kind regards Caleb David from Nairobi Kenya

March 25, 2026
Unprompted review
Rated 4 out of 5 stars

experience is great just not very…

experience is great just not very reliable

March 24, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for the 4-star rating. We're sorry to hear the experience wasn't perfect. Your feedback is valuable - please do send us an email with suggestions on how we can improve 😊.

Rated 5 out of 5 stars

One of the best survey sites

One of the best survey sites, payment is instant but a little down side is, there's no enough surveys to fill out, maybe it depends on the country, overall,I love Afrisight.

March 23, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

😊 Thank you for the feedback and the 5-star rating!

Rated 5 out of 5 stars

Great app

Great app. Easy to use.

March 20, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for being part of the Afrisight community!

Rated 2 out of 5 stars

I have problem with available payment options

I have USD 5.95, the page says minimum is $5, but I get ‘Failed to request payout’ ...also the airtime redeemer SOCHITEL is unavailable on my page meanwhile is the one that works for us in Ghana

March 19, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 5 out of 5 stars

It is quick and instant I love it

It is quick and instant I love it. Thank you I received my dues the moment I clicked request without any charges

March 19, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for the kind words! We're happy you're enjoying Afrisight 😊 Keep earning and thanks for being part of our community!

Rated 2 out of 5 stars

I like the fact that it actually pays…

I like the fact that it actually pays out( tho it has been getting glitched lately I reckon it's getting fixed?) and it does deliver surveys to your mails but I hate how I can't withdraw my earnings to my mobile money wallet and mist only always use it for top up (airtime)
It's frustrating especially with how long it takes for one to be qualified for a single survey tho they appear ever so often I get screened out. I don't get it.

March 18, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

An extremely dishonest site in their…

An extremely dishonest site in their dealings: How do you earn a reward of ghc50 and end up with a transfer of ghc43. 34 (airtime). The total airtime transfer was $4.80. Same thing happened with the transfer from the decommissioned page. Make this make sense Afrisight.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Today I withdraw the sum of $15 from…

Today I withdraw the sum of $15 from Afrisight survey platform and gest what, I was paid instantly I swear to God...I love the platform, it really paying and legit, kindly join the platform and let us all earn together

March 16, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thanks for the feedback and the 5-star rating! Glad Afrisight worked out for you 👍

Rated 2 out of 5 stars

Payments

All i can say,this one needs a hard heart
Cash out they reject then say no cashout for a whole month,

March 16, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"Kindly provide the requested details so that we can assist you accordingly."

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