Agile CRM By 500Apps Reviews 1,775

Drake was quick to respond & have me the solution I needed.

Thank You, Chris, You helped me a lot in navigating the Agile.

Live chat was very helpful. Effecient, knowledgable, and effective. Thank you.

Great support given and very detailed. Look forward to future conversations and training.

So, let me say: I´m a consultant, helping smaller SME (companies) implementing a B2B sales depart. Using PD for many many years, I now changed to agile. why? pricing is one part but, the functionallities and the service and support is amazing. Of course you have to get adjusted to the new UI but that is something to get used rather quickly.

The support specialist took the time to understand our needs and offer the solutions needed to put Agile CRM to work as we needed.

Drake was great and took care of my issues quickly.

Thanks

Glenn

Patience is the key when giving support over the phone. Drake showed plenty of patience when he helped me. Typically by the time I get to the support line I am frustrated and out of what little patience I have to begin with. He was great, got me calmed down, never lost his cool when I didn't understand or did the wrong thing as we shared my screen. Really a super positive experience.

New user and just needed some questions about upgrading. Drake answered all my questions.

Drake was very polite and perfect in his assistance in answering my question.

Henry was very helpful and was able to quickly identify the cause of the campaign email not sending issue I was having. He had consulted with some of his system software colleagues who had determined they needed to make some changes to DKIM at their end.
Henry was prompt in his replies and reached out to me when the issue was resolved. Took less than 24 hours and very happy with result. Method of support was via email.

Great and friendly home, and was very professional, and very easy to understand

The person that helped me was very helpful and gave me the info I was needing to know.

I spoke to someone 2 days ago for 2 hours but was not able to empathize and solve my problem with Agile. Henry was able to help me right away and solved it

Drake was knowledgeable and helpful. He solved my issues in a competent and timely manner

Quick answers and helpful directions and when it was really big problem that i couldn't cope on my own, the staff helped me and did the work for me, even repaired some damages. Really nice work, really apreciate this kind of help.