Agriframes Reviews 

217
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and sturdy construction of the garden structures, noting that the items enhance their outdoor spaces wonderfully. Consumers also appreciate the wide variety of available design options, the simple ordering process, and the secure packaging that ensures products arrive safely. Some reviewers were not happy with occasional delivery delays and issues where parts of their orders went missing or arrived incomplete. A few individuals additionally noted that putting certain structures together could be quite tedious, with parts occasionally feeling overly flimsy or poorly fitted.

What people talk about most

Product

People report positive experiences with product, highlighting that items are well made, sturdy, and easy to... See more

Quality

Users describe positive interactions with quality, consistently highlighting the robust construction and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt, reliable,... See more

Order

Customers had positive experiences with order, consistently praising the user-friendly website and simple... See more

User experience

Clients share positive opinions on user experience, highlighting how straightforward it is to set up and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order for planting pockets for pond plants was received quickly and they were exactly what I needed. I’d tried a similar product with multiple pockets from elsewhere but found them too heavy to handl... See more

Rated 5 out of 5 stars

I've ordered many things from Agriframes over the past few years since moving to a new build and starting from scratch. Their rustic products are such high quality and have really helped with the ove... See more

Rated 5 out of 5 stars

Slight backlog on orders, but was kept in the loop and our fruitcage arrived promptly even though we had to reschedule due to a holiday. The 2 longest poles were slightly bent on delivery but were ea... See more

Rated 5 out of 5 stars

The instructions supplied are very straightforward. All the parts are clearly illustrated and named with additional codes should you need to order more for any reason. Customer Service is helpful a... See more


Company details

  1. Garden

Written by the company

At Agriframes, we’ve been proudly helping gardeners transform their outdoor spaces for over 50 years. Our wide range of beautifully designed arches, pergolas, obelisks, fruit cages, plant supports and planters is crafted to combine style and lasting quality, backed by the confidence of a 10 Year Guarantee. We are award-winning exhibitors at prestigious shows including the Chelsea Flower Show, and are delighted to partner with the Royal Horticultural Society (RHS) and support the National Garden Scheme - reflecting our passion for gardening and commitment to excellence. Whether you’re looking for practical solutions or timeless style, Agriframes is here to help you make the most of your garden.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

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No recent history of asking for reviews

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Replied to 55% of negative reviews

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4.6

All reviews

(217)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordering was easy and regular updates…

Ordering was easy and regular updates regarding status.
Our gazebo is really lovely and very sturdy frame. The instructions could be a bit clearer with guidelines regarding measurements where different parts of the frame shoukd sit...we have Already shared this with the team.
When assembling we scratched some of the paint and they are sending us some paint, free of charge so we can touch this up....all in all great service and lovely product

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Monet metal arch frame

Invested in a Monet metal arch and it both looks great and looks well made with sturdy grade of metal.
Easy to build and install when you follow the instructions.
Recommended product and supplier.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Good products …

Bought some screens from them and found the website informative and easy to navigate. The products seem good and sturdy and were easy to install. Would recommend.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Vine arches for potager

I purchased 2 of the vine arches for my potager. Am really pleased with the quality - they seem very sturdy and will make great supports for my roses and squashes.

Be aware that they are very tall and the tops are a substantial weight when assembled. We found that two ladders were necessary and three people rather than two when placing them on at the end.

Highly recommend!

March 21, 2026
Unprompted review
Rated 3 out of 5 stars

Ambivalent!

I have unfailingly appreciated Agriframes products - particularly their lovely obelisks. BUT I have been waiting weeks and weeks for delivery of my garden chairs. Agriframes is now blaming the good weather! Come on! It's been lousy weather for ages now.

I'm giving 3 stars on the basis that I expect to like the chairs when I finally get them. But I can't give 5 when it's taking quite this long to deliver them - and I haven't clapped eyes on them yet!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Quick delivery. Bought 2 climbing trellis last year. Decided to buy another 4 as there were a discount. I recommend them.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous company selling really great…

Fabulous company selling really great quality garden products.

I have had their decorative frames and obelisks on my wish list for a long time and having moved house recently, decided I would treat myself and my new garden. The frames arrived quickly, were easy to put together and look amazing. Not a cheap option but you definitely get what you pay for and I am very pleased with my purchase and would buy again.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Rose Obelisk

The website is very easy to navigate and the descriptions of the products are detailed and accurate. The rose obelisks I purchased are perfect for taller shrub roses are well made and easy to assemble, a great addition to my garden.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Arch

I was unsure whether I wanted to spend so much on an arch for the garden but I'm so glad I did. I bought the Monet extra with the latice. I love the shape and look of it! The product itself is great, looks lovely and is very strong and sturdy. Installation was straightforward. Word of warning though when using the hole digger after every four or five hammers it's wise to wiggle the tube, remove it and then carry on. When digging the first hole we struggled for ages to get the tube out as there's nothing to hold onto but no problems after we figured out what to do. Installation took just short of two hours for two of us. I had already unpacked everything which took half an hour as the product is so well packaged. The only negative was the delivery firm. I didn't want to drop a star because the company themselves were very helpful but the delivery firm delivered to a different address, left the product outside and said it had been signed for which it hadn't. Luckily the kind person came to my address and let me know they had it. Agriframes customer service was great but the delivery firm were not helpful saying they would collect it from the wrong address and redeliver the same day but they didn't.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Wall arch

I’ve not erected this arch yet, but it’s the same as one I put up last year. Hopefully, this experience will be similar, although I’m hoping that I can modify the width to suit my space.

March 19, 2026
Unprompted review
Rated 2 out of 5 stars

I personally think they overcharge some…

I personally think they overcharge some postage. The brochure says it will be £5.95 unless it can fit in an envelope when it will be £3.95. My net order arrived in a tracked large letter envelope so I would expect £3.95 but I was charged £8.95. When I asked about it, I was told it was how they hid their hid cost of cutting the net!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Bought an ingenious item

Bought an ingenious item - a leaf picker. It "stabs" the leaves and then allows you to unlock them from the bristles and dispose of them. So good that I bought 2! But the best part of this experience was the customer service . From shipping to follow up it was the gold standard of customer service. Absolutely excellent!

March 10, 2026
Unprompted review

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