Amber works very hard at running an amazing thriving business. She works hard at taking care of her clients, wouldn’t recommend any other place but A+. Variety of therapist that can fit into whatever... See more
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Review summary
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The sizing fit as described in the information. The product is of good material so I was happy with that as often times ordering online is difficult when you cannot inspect clothes in person. Deliver... See more
There were several updates to processing and shipping. Both orders were correct in size ordered per reviews. Tracking was simple and always up to date.
One pair of pants were defective but after contacting AHA they offered to refund my money or send me another pair. So I was very satisfied with their customer service
Company details
Written by the company
We go extra miles to create thoughtful every day basics to make you live with ease. We are picky about materials and design to fulfill your hidden needs with neat and insightful products.
Contact info
United States
- services@ahaselected.com
- www.ahaselected.com
3.3
Average
595 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shirt, great fit, great price
I have a very athletic build, and own tee shirts made by two of your competitors, and though the other two companys’ shirts fit pretty well, neither of them accentuates my physique the way your company’s shirts do. I like my tee shirts comfortably tight and form fitting, and ahaselected shirts accomplish that.
I also feel that the cost of ahaselected is significantly less than that of your competitors, so I can’t see buying one of their shirts when I can buy yours, which I know will fit me well at a very reasonable cost.
April 20, 2025
Unprompted review
Their customer service sucks
I’ve ordered several times from AHA Selected and I was satisfied with quality. However, one day , one item I had bought didn’t fit and was not the same color as seen on the website. I tried to return to exchange or get a refund they’ve tried to dissuade me and offered instead a small store credit on about 50% of purchase price which I’ve refused. They did whatever they could to avoid me returning the product or getting a refund. So if it doesn’t fit or product doesn’t correspond to description tough luck !
May 14, 2025
Unprompted review
Reply from AHA SELECTED
Dear Customer,
Sorry, we didn't find your order information based on the name in your comment.
We think there may be a misunderstanding.
Because the US warehouse has to ship and sort out customer returns, for some orders, we provide options to choose a discount code without return, or a refund without return.
The 50% refund you mentioned seems do not comply with our after-sales policy. Have you calculated it included the shipping fee or other product fees?
Please provide the order number and we will contact the CS team to verify.
Looking forward to your reply.
Sincerely,
Aha Selected Team
Great product
May 12, 2025
Unprompted review
It was easy to find the style and size…
It was easy to find the style and size I was looking for. The price and fast shipping were added benefits.
April 19, 2025
Good experience
Easy ordering, reasonable and accessible return policy (though it could ne a tad easier to access - I had to contact customer service for a label), friendly and professional customer service, reliable tracking, pretty fair deliver timeframe.
April 19, 2025
Reply from AHA SELECTED
Dear Customer,
Sorry for the inconvenience.
Our CS team has sent you an email to help you solve this problem, please check it.
If you have any questions, please feel free to contact us.
Have a nice day!
Sincerely,
Aha Selected Team
Damaged goods and only partial…
Damaged goods and only partial reimbursement consideration by their customer service team. I would stay away from this store if you are looking for good quality clothes and customer service
April 27, 2025
Unprompted review
Reply from AHA SELECTED
Dear Customer,
Your sweaters themselves are not damaged, but some of the stitching is a little loose due to machine production.
We apologize for the misunderstanding.
Your delivery address is in Canada and our warehouse is in the United States.
We can only provide return labels for addresses in the United States at present.
Considering that it is not convenient for you to return the products, we provide a solution of keeping the products and having a partial refund, and you have agreed to it.
If you want a full refund, please contact our CS team, and they will provide you with a return address.
Looking forward to your reply.
Sincerely,
Aha Selected Team
This company takes your money
This company takes your money. You can't reach them. There is no follow-up. Knowone to talk too. Why is this company allowed to cheat the American People.
April 18, 2025
Unprompted review
Reply from AHA SELECTED
Dear Customer,
We are very sorry that we cannot reply in time due to time difference.
You first contacted us on April 21st regarding order AS23265533, and we responded to your inquiry on the same day. And you saw our emails and replied.
But you contacted us at 6:09 am yesterday and gave us a negative review because we did not respond in time, saying that we could not be contacted.
We are really confused.
Actually, you have contacted us for the second time, but you said this.
In addition, we responded to you at 20:35 yesterday, please check your email.
Sincerely,
Aha Selected Team
Consider ordering one size larger.
great products and excellent customer service.
November 24, 2024
Unprompted review
Reply from AHA SELECTED
Dear Customer,
Sorry for the inconvenience.
The factory we cooperate with sometimes make some Asian sizes. However, they also make the European and American sizes.
Your delivery address is in Canada and our warehouse is in the United States.
We can only provide return labels for addresses in the United States at present.
If you want a full refund, please contact our CS team, and they will provide you with a return address.
Any questions, please feel free to contact us.
Have a nice day!
Sincerely,
Aha Selected Team
Serious concerns
My order was placed on April 15th and I paid extra for express shipping(3-5 business days). Now I'm being told it will arrive on May 5-6th? I feel I've been
deceived....3-5 business days equates to 3 weeks? Now I get a message in an email -
Items in this shipment
Tags on some of our products may be different from order claimed. Don't worry. After order received, please try the fit first. If unfit, we can process return or exchange for you. What is that all about? They are going to send me the wrong sizes?
April 15, 2025
Unprompted review
Reply from AHA SELECTED
Dear Customer,
Sorry for the misunderstanding.
Our CS team explained to you the problem with your order AS23265112 before.
Since one item was out of stock, the package was shipped a few days late.
When you found it shipped, you contacted us because you were dissatisfied with the estimated delivery time shown by the system.
In this regard, we provided two solutions.
After receiving your reply, we canceled your order and refunded you in full.
In addition, the sentence you copied under your comment is our explanation for the size label problem of some styles.
Our cooperative factory produces some Asian sizes, and everyone knows that Asian sizes are smaller than European and American sizes.
In other words, if you buy a size L, you may receive an item label that is an Asian size 2XL. In fact, the US size L of this item is the same as Asian size 2XL.
If you have any questions, please feel free to contact us.
Have a nice day!
Sincerely,
Aha Selected Team
The shirt did not fit
The shirt did not fit. There was not a clear process for returns/exchanges on the website. The website provided an email address for returns. I sent an email requesting a return or exchange but never received a response.
March 20, 2025
Reply from AHA SELECTED
Dear Customer,
Sorry for the misunderstanding.
We checked the email records and found that the CS team responded to your email on April 2, but you did not respond to us.
We suggest you check your mailbox to see if our email has been blocked in other place.
In addition, we will notify the CS team to send you an email again, please check it.
Looking forward to your reply.
Sincerely,
Aha Selected Team
They’re just flippers
They’re decent clothing if your athletic. But this company is just reselling temu items for 3x the price and same shipping speeds
March 27, 2025
Unprompted review
Reply from AHA SELECTED
Dear Customer,
Sorry for the misunderstanding.
We are an original brand and have a dedicated cooperative factory for production.
We are sorry that you are not satisfied with the products you purchased. Pls contact our CS team to return them.
If you have any questions, please feel free to contact us.
Sincerely,
Aha Selected Team
Can’t get in touch to speak to someone…
Can’t get in touch to speak to someone about a size discrepancy. I need a return label and keep getting a run around!
March 24, 2025
Unprompted review
Reply from AHA SELECTED
Dear Customer,
Sorry for the misunderstanding.
We are very sorry that we cannot reply in time due to time difference.
Our CS team has responded to your return request, please check your email.
If you have any questions, please feel free to contact us.
Have a nice day!
Sincerely,
Aha Selected Team
Absolutely ridiculous!
Absolutely ridiculous!! This company is just selling shirts too small and saying it's athletic!! No no no
Definitely not long enough for body. All athletes need longer tall size lengths. Definitely NO!
March 23, 2025
Unprompted review
Reply from AHA SELECTED
Dear Customer,
We are sorry that the size you purchased is too small for you.
You can contact us to return the product if it doesn't fit.
Please click Contact Us option at the bottom of the homepage.
You can leave a message with your order number and return requirement directly to the CS team.
They will reply to you within 24 hours and help you handle the return process.
Looking forward to your letter.
Sincerely,
Aha Selected Team
Where to send returns or exchanges
I just recieved 5 XXL T shirts. I went by the sizing chart. I am 6' 230. They fit like a baby gap tshirt.
The problem is that all inquiries lead to the same page. It gives no address to mail items back. And the live chat is only good from 9-5. I'll follow up, but nothing is more irritating than an online company that makes returns extremely difficult. I will not be buying again from this company if I don't get a response soon.
March 14. I did recieve a coupon offer to buy more stuff, which was less than my original purchase. I replied and simply asked for the address to send returns. No one has responded.
On their customer service chat, no one has responded all day.
The time line for returns is limited. I feel like they are just trying to run out the clock on me.
AHA has reached out to me and did send me a return address form. Greatly appreciated this! I had looked at the return policy repeatedly and did not find an address. Could be "operator error" I'm not sure. But I think this issue is solved. Thank you.
May 16, I still have not had the charges reimbursed to my credit card.
June 3, still have not been reimbursed for the order I returned in March. Some would call that theft.
March 7, 2025
Unprompted review
Reply from AHA SELECTED
Dear Customer,
We checked your email records.
Regarding order AS23257932, we guess that you may have more muscles, so the T-shirt is a little small for you.
We are very sorry for this.
We support returns. The return policy and customer service contact information can be found at the bottom of the website homepage.
You might not check carefully intially.
We are sorry for the misunderstanding.
Your order was placed on March 6, which is completely within the return period.
Please don’t worry about the return period being overdue.
In addition, our CS team is not online all day, and due to the time difference, we cannot reply within the time you want, but basically reply within 24 hours, so you don’t need to be too anxious.
Our CS team has sent you a return label, please check it.
If you have any questions, please feel free to contact us.
Have a nice day!
Sincerely,
Aha Selected Team
Good Quality, Comfortable Fit! Good Purchase
I received my package quickly. When I opened the package the material feels and looks good. The fit, form and function are great and I’ve received plenty of compliments on them. I like the zipper pockets and the zippers st the bottom. Very stylish. I bought a 2XL, but the next pair, I will get a XL, which is normally my size. I’m 6’ 220 pounds. I placed a second order today in other colors.
March 6, 2025
Unprompted review
Don’t buy from this company
Don’t buy from this company. I received a package the 10th of January and returned the 11th as they didn’t fit me, they haven’t refunded my money since.
January 10, 2025
Unprompted review
Reply from AHA SELECTED
Dear Customer,
Sorry for the misunderstanding.
We have just refunded you $141.60 for order AS23242827.
We sent the return label and said that if you have not received the refund within 14 days, you can contact us.
You may have forgotten.
The warehouse sorted the returns in batches, so they did not notify us of the refund in time. We are sorry for the delay.
If you have any questions, please feel free to contact us.
Have a nice day!
Sincerely,
Aha Selected Team
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