AHA SELECTED Reviews 595

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the good material and quality of the products, finding them comfortable and stylish. Reviewers often find the sizing accurate and the fit as described, with some noting the durability of the items. The delivery service is frequently praised for being fast and providing simple, up-to-date tracking. Many also commend the customer service for being responsive and helpful, especially when correcting orders. However, some people were dissatisfied with inconsistent sizing, where items of the same stated size fit differently or were significantly off. There are also complaints about slow shipping times, lack of delivery updates, and orders not arriving. Additionally, some customers experienced issues with product quality, such as defective items, materials that shrank, or poor stitching, and found customer service unhelpful or unresponsive in these situations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, particularly regarding sizing, with many... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing dissatisfaction with product... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing dissatisfaction due to... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing very long delivery times,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing dissatisfaction, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Amber works very hard at running an amazing thriving business. She works hard at taking care of her clients, wouldn’t recommend any other place but A+. Variety of therapist that can fit into whatever... See more

Rated 4 out of 5 stars

The sizing fit as described in the information. The product is of good material so I was happy with that as often times ordering online is difficult when you cannot inspect clothes in person. Deliver... See more

Rated 4 out of 5 stars

There were several updates to processing and shipping. Both orders were correct in size ordered per reviews. Tracking was simple and always up to date.

Rated 4 out of 5 stars

One pair of pants were defective but after contacting AHA they offered to refund my money or send me another pair. So I was very satisfied with their customer service


Company details

  1. Clothing Store
  2. Health and Beauty Shop

Written by the company

We go extra miles to create thoughtful every day basics to make you live with ease. We are picky about materials and design to fulfill your hidden needs with neat and insightful products.


Contact info

3.3

Average

TrustScore 3.5 out of 5

595 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 2 out of 5 stars

Purchased a vest received two and was…

Purchased a vest received two and was billed for two. Yet my AHA account activity shows an order for only one vest. They keep saying I ordered two, showing me credit card transactions. They refuse to recognize the account activity of only one vest.

Poor customer service

February 27, 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi Rick,

We’re really sorry for the confusion and inconvenience this has caused.

It’s possible that a technical issue may have resulted in the order being processed twice, even though you only intended to place one order. We completely understand how frustrating this situation is.

Please reach out to our support team at services@ahaselected.com with your order details, and our team will carefully review the case and provide a proper resolution for you as soon as possible.

We truly appreciate your patience and the opportunity to make this right.

Rated 1 out of 5 stars

*** Buyer Beware! ***

Ordered Adventure Stretch Pants….order took forever to arrive coming from China. Upon trying on the pants they were way too short for a LG….nothing like what was pictured. I had my 10 yr old try them on and they were almost his size. In perspective I wear LG in BYLT brand pants. I could not find any way to return these pants. No contact info was listed on website or anyway to initiate a return. It wasn’t until I went back to my original order confirmation that I noticed it stated at the bottom that if you want to return to “Respond to this email”. I sent two separate emails requesting to return and never received a response, and nothing in my spam folder either. $42.07 WASTED!

February 24, 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

We’re really sorry for your experience — especially the difficulty in reaching us and the frustration with the return process. We completely understand how this felt.

Please contact our support team at services@ahaselected.com, and we’ll make sure to provide a proper solution for you as soon as possible.
Hi,
We also appreciate you pointing out the issue with our contact information not being easy to find. We’re already working on improving this by making our support email more visible on our website, so customers can reach us more easily in the future.

Thank you for your feedback — it truly helps us improve.

Rated 2 out of 5 stars

I've asked repeatedly to return 3 sets…

I've asked repeatedly to return 3 sets of gym pants that were too big. I want to exchange them for the right size I keep getting a response for a percentage off which I don't want. I want the right size. Please send return authorization.

January 20, 2026
AHA SELECTED logo

Reply from AHA SELECTED

Hi Stephen,
We’ve checked our after-sales system and can confirm that your exchange has been successfully processed.

If you have any further questions or need additional assistance, please feel free to contact us anytime — we’re here to help.

Thank you for your patience and support!

Rated 1 out of 5 stars

Scam

Ive been trying to return items for over a week and they refuse to answer

February 13, 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi Allan,

We’re really sorry to hear this — we completely understand how frustrating it is not to receive a response.

This is not the experience we want for our customers. Please contact us at services@ahaselected.com, and we will prioritize your case and assist you with the return as soon as possible.

Thank you for your patience — we’ll make sure this is properly handled.

Rated 1 out of 5 stars

What a nightmare for refund!

On the day I received my order, I realized that the size was too small even though I had followed their size guidelines. I asked for exchange of the products with the next size on the same day and got offer to receive $65 coupon which I refused when I had paid twice as much. I then received another offer for $97 which I again refused. Their website clearly says free refunds within 35 days. This is no way to treat any customer. I have now asked for a full refund but I am not receiving any response. What a nightmare!

February 13, 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi Zoher,

We’re sorry again for the inconvenience caused.

We’ve checked and can confirm that your refund has already been processed.

If you have any further questions, feel free to reach out — we’re here to help.

Rated 1 out of 5 stars

Incorrect order

Ordered over$200 worth of joggers and sports wear for my rahabilitate on from a bad accident,,, after a month of waiting I relieved two very ugly women's dresses!!! What in Christ sakes is that????? I'm assuming I've been scammed,,,, so buyer beware!!! They did infact send a second order that contained mostly women's clothing,,, I did photo like the asked , I didn't video opening the package because my wife I receive items delivered from Uni-Uni often. I had NO way of knowing I was opening the replacement shipment from AhaSelected because I received No tracking on the replacement. So it speaks volumes that an online merchant request you video tape opening your package,,, they are 100% a scam operation in my opinion. They have acted like I'm cheating them after they have kept my $200 and sent me crap I couldn't give away . I'd laugh but it ain't no joke.!

February 12, 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi James,

We’re truly sorry for the continued frustration, and we’ve been taking your case very seriously.

After your initial report, we arranged a replacement for you as a gesture of goodwill, even though the items shown in the photos did not match any products from our store. To help avoid any potential shipping or handling issues, we kindly requested an unboxing video upon delivery so we could properly investigate and also file a claim with the carrier if needed.

However, after the second delivery, we were again informed that incorrect items (women’s clothing) were received. Without the requested unboxing video or additional evidence, it is unfortunately very difficult for us to verify the situation or proceed further with an investigation.

We remain willing to assist, but we kindly ask for your cooperation by providing clear evidence so we can continue working toward a fair resolution.

Thank you for your understanding.

Rated 4 out of 5 stars

Good Value, run small

I like the shirts, much like BYLT but not as robust as BYLT. I'm 6'2" 230 and fit and usually wear Large shirts as they fit perfectly. These I bought XL and the shirts were snug so I had to get XXL

January 20, 2026
Rated 4 out of 5 stars

The pants are great ,look nice

The pants are great ,look nice, fit ok.
The only thinks is the size are a little bigger than usual.
I get pants medium size they are a little bigger for my normal medium size. So I need to get small next time.

January 20, 2026
Rated 1 out of 5 stars

I ordered a three pack of the softest…

I ordered a three pack of the softest jogger on 12/31 and was notified that a shipment was coming 17 days later on 1/17. When it arrived there was only one pair of the joggers. No explanation. no email saying the others were in their way. It is now 2/1 and nothing in sight.

January 21, 2026
AHA SELECTED logo

Reply from AHA SELECTED

Hi Brian,

We’re really sorry for the confusion caused.

Due to high demand, some sizes are temporarily out of stock and have different restocking times. Because of this, your order has been split into three separate shipments, which is why you’ve only received part of it so far.

If you have any questions or need further assistance, please feel free to contact us at services@ahaselected.com — we’re here to help.

Thank you for your patience and understanding.

Rated 2 out of 5 stars

Very long delivery

Very long delivery
1 item by 1 item
Poor quality
Don't order

December 1, 2025
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi Frédéric,

We’re sorry to hear about your experience and appreciate your feedback.

Due to high demand, some items may be shipped separately and take longer than expected — we’re actively working to improve both delivery speed and product quality.

If you have any concerns with your order, please contact us at services@ahaselected.com, and we’ll do our best to make this right for you.

Rated 1 out of 5 stars

Fraud company

Item never arrived. Customer service appears to be Chinese bots that do not provide refund. Essentially stole $56 from me.

January 12, 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi Matt,

We’re really sorry to hear about your experience — we completely understand how concerning it is when an order hasn’t arrived.

Please contact us at services@ahaselected.com, and we will investigate your case right away and provide a proper solution, including a replacement or refund if necessary.

Thank you for bringing this to our attention — we’re here to help make this right.

Rated 2 out of 5 stars

Slow ship

Slow ship. Product smaller than normal sizes. I ordered a pair of shorts. After, washing still has permanent creases. Would not order again.

December 20, 2025
Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE! First-time customer here. I decided to place an order for Christmas and because their website's promise of "35 Day Free Returns, No Questions Asked, Hassle Free Shopping" gave me confidence to place an order. However, the pants and shirt didn't fit my son so I contacted customer service to request a return shipping label.
Instead of providing the label, they asked why I was returning the items. I thought what about your "No Questions Asked" policy?! But okay, I explained my reason and requested the label again. They responded by offering a $65 credit toward new products—despite the three items I wanted to return totaling $145. I declined and repeated my request for a return label. Silence.
After sending a fourth request with no response, I filed a dispute through PayPal. Suddenly, they sent an email offering a full refund without requiring me to return the items. When I agreed, they claimed they couldn't process the refund because of the active PayPal dispute and asked me to close it.
This is a common scam tactic. Once you close a PayPal dispute, you cannot reopen it—leaving you completely unprotected if they decide not to issue the refund. The case closes, they keep your money, and it appears you're a satisfied customer. WILL NOT BUY FROM THEM AGAIN!

January 3, 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi Tammy,

We’re truly sorry for your experience and completely understand your frustration, especially given your expectations around our return policy.

First, we sincerely apologize for the confusion and delay in communication. This is not the level of service we aim to provide, and we are actively reviewing our processes to ensure better clarity and responsiveness.

We’re committed to resolving this properly and fairly. We kindly encourage you to continue the resolution through the PayPal case or contact us at services@ahaselected.com, and we will make sure your refund is completed securely.

We truly value your feedback and are using it to improve both our return experience and communication moving forward.

Rated 1 out of 5 stars

Customer service and shipping is…

Customer service and shipping is horrible! Girlfriend ordered two shirts for Christmas, and never received them. Complete scam!! Customer service gives her the runaround, not helpful at all. Be prepared to lose your money with them.

January 2, 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi David,

We’re really sorry to hear about your experience — we completely understand how frustrating it is when an order doesn’t arrive as expected.

We want to assure you that we are a legitimate business, and this is not the experience we want for any of our customers. In some cases, shipping delays or delivery issues can occur, but we will always work to resolve them properly.

Please contact us at services@ahaselected.com, and we will urgently investigate your order and provide a solution, including a replacement or refund if necessary.

Thank you for bringing this to our attention — we’ll make sure this is handled.

Rated 1 out of 5 stars

You could improve by hiring a delivery…

You could improve by hiring a delivery service that would drop off packages securely off the street into a secure building and to the correct building address on label. Could also call customer as the phone number is on the label.

December 20, 2025
AHA SELECTED logo

Reply from AHA SELECTED

Hi Terry,

Thank you for your feedback — we truly appreciate you taking the time to share this.

We’re sorry to hear about the delivery experience. While shipping is handled by third-party carriers, we agree that secure and accurate delivery is extremely important, and we’re actively working with our logistics partners to improve this.

Your suggestion regarding contact before delivery is also very helpful, and we’ll take it into consideration as we continue to enhance our service.

If you’re still experiencing any issues with your order, please feel free to contact us at services@ahaselected.com, and we’ll be happy to assist you.

Thank you again for helping us improve.

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