Ahbrass Reviews 

Lovely company. I had a tricky order for some flush door handles which they sourced and delivered. They then refunded locks which I had thought would fit (but didn't). Really nice to work with. Great on advice too. Many thanks.

Placed an order on Tue, Jun 17 (picture) attached
- Cadiz Kirby Lever on Plate × 2
- Euro Profile Mortice Lock × 2

Received an order on Mon, Jun 30.
Requested return on Tue, Jul 8.

I noticed quality issues like uneven scratched polish and uneven sanding, dust particles embedded in the lacquer, as well as cost cutting measures to reduce amount of brass used - thin brass casting, etc.

The return was rejected claiming that these are not stock items and hence non-refundable.

I was asking for a better quality item and their sales rep attempted to sell me another such handles with even a higher price - almost double the price.

At that point I felt that I was being ripped off and started researching where these items are coming from.

These are 20 quid handles, standard stock items: Carlisle Brass Victorian Scroll Door Handle that go around $12-40 USD, hence the quality.

The boldest operation of all is that the sales rep from A&H Brass attempted to sell another such item to me claiming it is better quality and "weightier feel".

In my opinion A&H is engaged in unethical rip-off practices and should be avoided.

Ordered dark bronze door furniture at a cost of £500 +. Received Matt dark grey and they totally refuse to even consider they have made any kind of error.

Expensive, faulty items, plug socket faulty, another style fitted as we needed to get the job finished, they repaired the item rather than give a refund, this was not acceptable, I did not want to pay the electrician twice, light switch faulty, not sent a new one only broken part replaced, again, will have to pay the electrician to replace.
Would not have had these problems with B & Q at a fraction of the price.