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Rated 1 out of 5 stars

My 2 year old grandson was experiencing diarrhoea since returning from a holiday and was clearly in a great deal of pain when his nappy was changed. My husband called Aims for a home visit. A doctor a... See more

Rated 1 out of 5 stars

Prior to the visit, I confirmed in writing via WhatsApp that the price for a 600 mg glutathione IV drip was 399 AED, and that this price included the home visit and doctor fee. During the visit... See more

Rated 1 out of 5 stars

If I could give Aims Healthcare zero stars, I would. In ten years of living in Dubai, I have never encountered an establishment that demonstrated such a lack of integrity and professional... See more

Rated 5 out of 5 stars

I would like to express my greeting and congratulations to the great Aims health care for their ditinct and unique medical care and services. I am greatfull to Mr Abid nurse and his team who take... See more

Company details

  1. Home Health Care Service

Written by the company

AIMS Healthcare is one of the most trusted and well-recognized healthcare service providers in Dubai. We are always going beyond our limits to provide better healthcare services to meet the health needs of our valued patients. We have staffed a DHA-certified team of doctors and nurses to ease access to health facilities. We have all the resources and are equipped with advanced, high-tech medical equipment. So whether you require doctor on-call services at home, the office, or a hotel, just give us a call at 800 AIMS 2467. We will be there at your doorstep in 30 minutes. Our services are available 24/7, 365 days a year.


Contact info

2.0

Poor

TrustScore 2 out of 5

31 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst service ever

Worst service ever! I had taken a flu shot 7 months back during which time i hadnt asked for a certificate. Now I need the certificate since I would be travelling for Hajj. When I asked them to just provide proof of the vaccination I had taken back then I was refused this. At the health centre I was told that I had a right to get the cert since I had actually taken it. All they had to do was provide me with a soft copy by checking the emirates ID I had provided at the time of the vaccine. They do this just to exort money for another vaccine which I really do not need within a year of having taken. And the customer service was so rude and not cooperative. Don't use their services please! Worst service ever!

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service - cancel 2 minutes before start time

This company is extremely unprofessional.
I booked a night nurse to start newborn care for my baby, we agreed the fee and exchanged details and chose the “nurse”.
8pm-8am was the agreed hours.
7.58pm the company called to explain the nurse was “sick”. That she called then 30 minutes prior to inform them.
Firstly, people get sick I understand but to call 30 minutes before she was supposed to work is unprofessional but for the company to then let me know 2 minutes before she is due to start is so poor it’s actually unbelievable.
Avoid the company.
I wish I viewed all these 1 * reviews beforehand.

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

V good and useful session

V good and useful session. The staff was professional and answered all my questions - thank you alot you help me to reduce my knee pain at late night

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

This is an evil company

Please this is an evil company. They lack empathy towards their employees. I recently joined the company and the toxic stories from majority of the employees/now ex employees were terrifying and then i was treated the same. I had an accident on a Saturday morning on my way to work and got badly injured due to which i was unable to get to work. HR told me I won’t get my salary (i even earned an incentive) as I didn’t submit a month’s notice and they had no one to replace me. How are you supposed to give a month’s notice for an accident???? I need the money now more than ever for my treatment. This is not the first instance, I’ve heard from previous employees that they often hire people on visit visa, let go of them once their visa expires and don’t pay them. The lack of empathy and humanity in this company is astonishing. Please beware before opting this company.

November 18, 2023
Unprompted review
Rated 1 out of 5 stars

The worst company in Dubai that must be…

The worst company in Dubai that must be closed immediately!!! I will take legal action against you. This place and unprofessional people must be punished for the problems they brought to us. I HAVE a bruise for 2 weeks already on my arm, and I’m doing IV in a state clinics which never give pain even. We booked them for IV for 3 persons, all of us had bleeding in arms, blood was everywhere:clothes and furniture in house !! 🩸 after we sent them the pictures of bruises they stopped replying and didn’t apologize as like it’s normal!!! This company is scary and on the arrival they will ask you to pay 7000 for 3 IVs while the price on the phone they mention is 650 AED per person.

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Best doctor at home service

Took their doctor on call service yesterday and they were spot on. The process to get in touch with them is so simple and the medical team is thorough professional.

September 13, 2023
Unprompted review

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