I've purchased a few tools from aim tools on ebay over the last few years, always great service and the tools are very good value, I've just started buying directly from aim tools themselves and it's... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Aim tools great at communicating every step of your purchase Delivery was when specified well packaged. Tools are good quality and a good price. I check around the tool sites for a good price and find... See more
Goods arrived promptly and as I hadn’t read the ad properly followed up with comprehensive advice.
Have to say fantastic service and price. Wasn’t sure anyone would stock spares for the weigh bars but really impressed with range of spares available. Many thanks will be back 👍🏻
Company details
- Hardware Store
- Electrical Appliance Wholesaler
- Electronic Parts Supplier
- Lighting Store
- Pneumatic Tools Supplier
- Tool Wholesaler
Written by the company
Welcome to Aim Tools, a UK based supplier of domestic, commercial and industrial power and hand tools, as well as electrical products, lights and accessories. We cover orders both wholesale and retail, in the UK and abroad; including Europe, America, Australia, Far East and Middle East with over 20 years experience in the industry and pride ourselves on our customer service and quality of products.
Contact info
112-114 Dephna House, NW10 6QH, London, United Kingdom
- support@aimtools.co.uk
- www.aimtools.co.uk
4.3
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
had a change of mind and they were very…
had a change of mind and they were very helpful and refund was promptly taken care of
October 14, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
What more can you ask for?
Excellent prices, good quality items, very well packed and delivered swiftly. What more can you ask for?
October 11, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
Great product at a great price
Great product at a great price plus prompt delivery, cannot fault this company!!
October 18, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
18v transfer pump
pumps well, be even nicer if the battery holder would hold a makita battery without a massive struggle or fairly extensive modification. Other than than, just what I was looking for.
October 17, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
Service was great but the compressor I…
Service was great but the compressor I ordered did not come with any connection details on the wiring their is two cables coming out of the compressor and a condenser to connect
October 9, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
Please email us on support@aimtools.co.uk and we are more than happy to help you with any missing items :)
Fast delivery and great tools
October 6, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
Amazing fast delivery and great value
September 26, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
Reply from Aimtools
Thanks for sharing your rating and review!
Simple efficient no probs
September 19, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
Reply from Aimtools
Thanks for sharing your rating and review!
Replacement Grinder
Replacement item
I purchased a mini grinder which is perfect for the hobbies , in my case recycling pallets into birdhouses for local charities and schools
It suddenly stopped after 4 months , I really rely on this grinder it’s perfect for the requirements
Zeina got back in touch , offered a free replacement , as long as I covering postage
4 days later new grinder ( with additional attachments ) delivered
Fantastic customer service , went above and beyond , considering eBay suppliers can be hit or Miss I am really impressed with this back service and company
Highly recommend
Alan R
September 14, 2023
Unprompted review
Reply from Aimtools
Thanks for sharing your rating and review!
Satisfactory as a budget supplier.
Items received as described at a far price.
Quality as expected for the price paid.
Delivery was quick and painless.
I will certainly use this company again for my engineering tool requirements.
September 6, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
Reply from Aimtools
Thanks for sharing your rating and review!
Reply from Aimtools
Thanks for sharing your rating and review!
Reply from Aimtools
Thanks for sharing your rating and review!
Delivered quickly
Delivered quickly, as described and at a good price. I recommend this seller!
August 31, 2023
Reply from Aimtools
Thanks for sharing your rating and review!
Ignore emails and poor service
First dealings with them was through Amazon ordered some katsu car ramps ,ordered for faster delivery but didn't turn up so obviously cancelled the order and ended up getting a refund from amazon . So I found some on ebay for fast delivery again paying extra but didn't realise they were the same company untill after ordering so emailed them to make sure they were coming but got no reply other than a dispatch email . So fast forward . I got the parcel sent to my parents house as nobody would be home and DX delivery service delivered a box with one end open . When I got it I looked in the box and what should of been a pair of car ramps was in fact 2 pieces of 1 ramp . So I contacted them via ebay and no reply just like no reply to my email direct to them . If you look through there reviews and sift through the fake reviews they are well known for not replying and ebay or amazon having to sort it . So I'd avoid this company because if things go wrong it's near impossible to sort without market place intervention
September 7, 2023
Unprompted review
Reply from Aimtools
Thanks for sharing your rating and review!
I am really sorry to hear about your experience. I have just arranged for an immediate resend of your order, please let me know once it has been received. Apologies once again.
Reply from Aimtools
Thanks for sharing your rating and review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.