Cannot cancel this tool
Cannot cancel this tool.
Do not sign up, they keep your credit card info and keep running it even after you cancel
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Cannot cancel this tool.
Do not sign up, they keep your credit card info and keep running it even after you cancel
billing never resolved. Would not allow me to get a refund. Was billed for a service I never ordered and did not receive.
Really bad service, tried to contact them about invoice issue but no contact address available, had to resolve this through my bank and then next day got email from customer service of AIPRM threatening me that if I don’t cancel by issue with invoice they will block me forever and report as fraud and take more money from me as admin cost. Yep , all this in one email , instead of resolving the actual problem.
Since then my bank removed my money from them, to which then customer service email me saying “ We wish you a good life. You are not allowed to use our services anymore in the future.“
Well done AIPRM, no effort to resolve the original problem, but just to threaten and block customers.
Sneaky little company! Do not trust! I signed up for the service on an intro deal, but never agreed to auto-renewals. of course now i cant go back and verify any of this since they blocked my account. They never sent me any sort of renewal invoice, or receipt for the service or any indication whatsoever that I was enrolled in some bogus renewal. Saw the charge as pending on my credit card and filed it as fraudulent. Don't trust these jokers, service is not worth it, much less the hassle after the fact!
I installed AIPRM two days ago and was met by a wall of public prompt cards that overran the clean ChatGPT and Claude layouts; AIPRM’s own help page shows the “Hide Prompt Templates” list is locked away in paid plans, so free users cannot declutter the screen. Even after paying, you still cannot inspect or copy a template’s source unless you move all the way up to the Elite tier, where the “View Prompt Source” switch finally appears. Price shock followed: the live pricing page lists Pro at USD 39 per month (USD 33 per month when paid yearly) and Elite at USD 79 per month (USD 66 per month on an annual commitment). That near-doubling is demanded chiefly for housekeeping rights and basic transparency. I upgraded briefly to test the new AIPRM Claude feature, promoted as seamless prompt sharing. Instead, Claude returned off-topic or partial answers until every AIPRM overlay was disabled, an issue many users report when advising one another to “turn off all the features to fix Claude.” The financial risk sits squarely on the customer. AIPRM’s FAQ states there are no refunds under any circumstances, and a separate article confirms even mid-cycle upgrades receive no credit. There is also no trial or grace period. This pay-first, no-refund stance feels tone-deaf when Google, IBM, AWS, and others offer free prompt-engineering courses, and GitHub hosts huge free prompt libraries. AIPRM currently charges premium fees to tidy an interface it clutters, hides essential controls behind its highest tier, and ships a Claude add-on that still misfires. Until the company introduces a genuine trial, a fair refund window, and moves basic UI fixes into the Pro tier, it deserves no more than two stars.
Buyer beware. If you like the service great. BUT they hide behind shady renewal policies. They do not give you advance warning that your account is coming up for renewal. They just bill you. Which would be fine if you could get a refund for the service you are not using. But you can't. They have a no refund policy EVEN for (shady) renewals. If they thought their service was so good and value based they would have no problem reminding you that it is time to renew. SHADY
Once again, AIPRM did not listen. I do not understand why they do not provide a receipt as a standard operating practice. Why do they not acknowledge that their billing information is challenging to locate? Why are they not responsive to payments confirmed as paid for over six days and still counting? This is 2023, and they are stuck in the 1950s. Why can't they coordinate product releases with ChatGPT? Their product is unavailable for use far too often.
It is essential to mention that their company's failures caused this situation. Failure to provide a purchase receipt. Failure to provide an annual fee that does not look like a decimal point data ($9 a month vs. $90 a year.) entry error. I could go on, but it is obvious these folks are tone-deaf.
They must not get any customer service training. I keep a copy of every email; they never provided a receipt. I also had to contact support to locate the billing statement because it was not intuitive. They would do better not to respond to customers if they only intend to insult them and ignore their complaints. Their failures as a company mandated that we question the billing. Their failure to acknowledge or address their incompetence is abysmal, and withholding service for SIX days and ongoing after payment was reissued is a rip-off. We ought to get prorated refunds between this and your company's failure to communicate with ChatGPT regarding updates. But that is against your policies as well. No customer service at all. In fact, rather than help you hide complaints by kicking people out of the user group for pointing out your shortcomings. Ouch!
I will be surprised if you are still in business a year from now. Your communication skills suck pond water.
It was the most useless purchase I've ever done. I asked them for a refund 5 min after wasting the money and they sent FAQ link that we do not refund. don't buy their products it's just wasting the money
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