AirsoftGI Reviews 1,847

One of the guns I bought came with a broken high cap magazine and the bbs it came with were busted open in the box. A rail grip was also missing.

Overall my experience with airsoft GI was good. They were friendly, informative and remembered me when I called back. There was one thing that I wish would have gone differently. I had requested to have my order shipped second day air and specifically requested it and when I called to confirm it the order had been changed to ground. The excuse I was given was that all orders are shipped in the order they are received. If that is really the case then why does overnight and second day shipping exist at all? I did receive my order but it was much later than I had planned.

Love these guys. Got everything I wanted fast.

Website is a little difficult to navigate, but it has all the detailed information you need. Just takes time to find it. Ordering process is clumsy and cumbersome, and the shipping cost is outrageous. $13 shipping for a $8.50 item that weighs a few ounces... that's crazy, and I won't do it again.

I was ableb to buy a gun I have always wanted with the option of Affirm and I'm super happy about it. I got a free gift, free shipping, and a $10 coupon to boot! This was my first purchase with GI and I certainly feel it won't be the last. Everything was smooth and easy and the customer service was excellent. Keep up the good work!

This company sent me a pistol that had a defective magazine. I contacted their customer service and now it is two weeks later and I still cannot use my pistol. They've made minimal attempts and even try to replace my magazine with one that was insufficient. The shipping costs are horrible. Customer service failed

When my gun arrived I was very happy that it included an extra magazine, a speed loader, and a foam lined plastic case. These items were not mentioned on the website description so I was surprised to get them. The gun is powered by greengas, not CO2 cartridge. The gun is very realistic, has an open breech, and the slide can be removed for cleaning. I'll buy again from AirsoftGI (especially since they have a store in Richmond VA.)

Would definately buy again and recommend to everyone!

Ordered a gift , was pending for a few days , sent an email to support , been told precessing takes 1-3 days, a week later order still pending , contacted support , asked to cancel order .... still pending

Got my item very quickly and game in very nice condition. Was a little mad I got a dead rag as a free gift.

Wonderful people to buy from. They have great prices and a wide variety.

Everything came on time and nothing was damaged

We got our order on time was not happy when we had a issue with it right out of the box , called and ask the place which is airsoft gi...told them the issue with the safety being stuck we thought since we have never owed this type of airsoft gun and yes they told us who to call but when we called the next place who repairs the guns told them the issue you would think when explaining the issue they would tell u it wasn't a issue with the safety it's like that till u load it no info in box on that issue would have wasn't time sending back if not for u tubing it we would have wasted money sending back thanks for no info and they sale and repair guns

Airsoft GI has responsive customer interaction that I've thoroughly enjoyed more than their competitors.

I purchased an event ticket to bb wars: dragon’s nest at D14. The game itself was great, couldn’t ask for a better AO however the event itself was poorly run. It was not done accordingto the itinerary posted on airsoft gi’s website. Time of play to registration was all off time. The biggest thing that ruined it for me was airsoft gi’s lack of clarification and/or action about elite force’s representative who gave out the giveaways. Long story short, the representative had to leave much earlier than expected and I felt the notice for that wasn’t given out to us or updated with airsoft gi to the customers. Therefore, those who followed the itinerary (i.e. me), missed outvthe giveaway because no one decided to notify me of moved up schedule. Poor organization.

Great selection and good prices.

The couple of experiences we've had have been very positive and everything has been well handled

The only reason I'm giving the four stars is because for the free mystery item they sent a medium t-shirt and that does not fit me way too small. Other than that good prices good timely fashion of delivery.

Excellent company, always quick with order updates and shipping times.

Good quality products at a great selection!

Horrible, very upset with this place. Bought a $300 gun from here & it was defective. Never worked. Still waiting on my return/refund!