Airsplat Reviews 173

Found what I needed for my son's m16

Everything showed up correctly and looks nice.Have not used any bbs yet but they look nice. Did not receive shipping updates or tracking info, but contacted CS and they were Able to resolve issue. Thank you all, please keep doing sales and coupon code, it means a lot to Your customers.

They had what I needed and we're able to verify over the phone it was in stock.

In the past I've felt perfectly fine ordering things online, well that is untill I ordered my item from airsplat. It started out with instantly getting an Emil to review them which I thought was a little weird but whatever, they just want to know how they are doing. So I continued to wait for atleast a confirmation email atleast telling me thanks for ordering! Well it was 4 days after ordering and I hadent received any word about my order, so I naturally started wondering if I was just scammed since they were so quick to take the money from my account but I had no proof that I had even ordered anything from them. So finally I had to call just to see when I should expect anything, since you know... I didn't get tracking information for a product that for my knowledge didn't exist. The call people were friendly but I was also put on hold for a solid 20 minutes before I actually was transferred to someone who could tell me that yeah I had an actual package coming. All in all one of the worst experiences I've had but luckily they were really polite so no voices were needed to be raised.

Awesome place, I will definetly buy from here again

Bought a gun that stated it was in stock but had limited availability. Had to wait a week before calling just for them to say "whoops, it's out of stock, would you like a refund?" The 2 stars is for issuing me the refund in less than a week and that's about it. First time trying out Airsplat rather than Airsoft GI/Evike and will not be using Airsplat again. RIP

Did what they said they would when they said they would

Stay away from this place !!!! I called them several time and left messages for them and know one ever got back to me , the gun was a piece of junk lt and broke the first day!!! Tried to call again but yet again know one got back to me do yourself a favor and buy your guns somewhere else !!!!

I purchased a product not in stock and on the site it was labeled at in stock. A few days after the purchase I was notified of this error and was offered "a similar product at the same price". Unfortunately that was the product I was interested in and not some other product that I did not know of. No thanks.

I love airsplat but this time I took my business elsewhere.

Order placed Jan 3 paying for expedited shipping. Credit card charged that day. Order listed as "processing" for over 7 days. Repeated attempts to reach customers service met dead line. Calls answered by message then transferred to line with no answer. Only received action after I contacted Amazon requesting status of order.

i was able to get 15% off my total purchase! i was amazed at how quickly i was able to order it, hopefully shipping comes in 8 days as stated because i would really love to give this site 100% of my buying experience

While the price was competitive for the air soft gun we ordered, it had been a week since so ordered and I have not received a notice for shipping. I've received no communication after my initial email that my order had been placed.

Everyone is very nice and they always make sure everything is alright.im glad i shop here

A month and a half! That's how long I waited for anything close to an update on my order only to realize it had been cancelled! The only email I received was a confirmation and then three weeks later, a supervisor finally told me the order was on hold. Fine, sure that's cool. So after about ten calls to Hobbytron, since Airsplat won't answer the phone, I relay the necessary information and wait again. Nothing else from these people. All I wanted was an ASG CZ 75 to use as a prop and the boneyard item they were selling would've sufficed since finding a metal 75B is near impossible unless you want a new one. So now I call Hobbytron again and they just told me the order was refunded. Thank you Airsplat. Thanks for cancelling my order and never getting back to me. At least I'm getting my money back. Unless that takes a month and a half, too

Great price on a really hard to find product, replacement parts for fast mags. Shipped and to my door much faster than I expected.

Great selection of guns but bad organization and efficiency, didn't ship any of my orders on time and half of what I ordered after I ordered it was marked as out of stock and

Still have not received my package or a tracking number. Customer service is unreachable through facebook, email or phone. Completely unacceptab;e

What else can i can say! Awesome product for the price and fast delivery!

Great prices, availability, and service. Overall great place to buy anything airsoft for both beginners and more experienced players. 1 minor issue is that for some items it doesn't give you an estimated delivery time.

Ordered an air soft gun for my son for Christmas. Airsplat promised delivery on 12-22. It is 12-27 and still no delivery. Efforts to reach company have failed to get a return call or any info on delivery. Merry Christmas Airsplat you rock, not...