AKASO Reviews 

I had an issue with the metal mount included in my AKASO 360 Cycling Combo. Unfortunately, the mount started to crack and break during my very first cycling ride. Fortunately, I noticed the damage before the camera fell, which potentially prevented more serious damage and a possible safety incident.

I contacted AKASO customer support, and I was very pleased with how seriously they handled the situation. The support team asked for photos and details about the problem and offered several solutions.

They worked with me to find a practical alternative while arranging a suitable resolution for the issue. I especially appreciate their communication, transparency, and willingness to help instead of simply asking me to wait for a replacement part.

The mount failure itself was disappointing, especially considering that it happened during the first use, but the customer service experience was excellent.
AKASO support team were polite, responsive, and genuinely helpful throughout the process.

I hope AKASO can also look into the durability of this particular mount to prevent similar issues for other customers.

Overall, I am satisfied with how AKASO handled my case and would like to thank the support team for their assistance.

The entire experience I have when using your products has been first class all the way so far. These products are designed her versatility and easy functionality in several different areas and in many different uses. I have noticed this company continues to strive and designing more innovative products to adapt in real world scenarios when using AKASO cameras.

Cost me £5 for a replacement lens but £15 p&p and weeks of waiting which is daylight robbery

Edit after response: The $99 limit applies to the UK but not Europe and Europe gets 3 days delivery. The limit and delivery time is an arbitrary penalty for UK users which is why I wont be buying Akaso again.

Amazing quality for camera that cost 100 euros but i recommend buy a microphone if u want to have better microphone quality

Akaso camera EK7000 is in my view an excellent camera for everyday use,especially cycling. It is easy to use and comes with lots of useful extras in the box. Easy set up and provides a good picture quality on playback. If your looking for a low budget camera for everyday use look no further than this product range.

Excellent and efficient customer service.

Quick and easy, no issues

excellent equipment and great customer service!

Poor order to delivery. I ordered a bundle and then had to repeatedly contact you because pieces of the bundle would show up and you’d say the whole order was complete.
This was the worst experience.

The brand, item and customer service is how all companies should be run.

Akaso brave 4 housing lasts only around 10 meters deep. Below 10 meters it starts getting water

Bought the AKASO EK7000 pro for a holiday this year. Snorkelling ... despite following all the instructions the underwater videos all have a yellow tinge. Went onto Akaso AI for help. Followed the link and still all underwater videos have a yellow tinge. Used the Diving Mode - can't see a thing. Diving filming expert on excursions also tried - all videos ruined.

Brilliant camera! Portable, easy to use and budget friendly.
Special mention to Eliana from customer service, who provided exceptional service to answer my questions!
Would 100% recommend

does not accept most other mics and not wireless mics I found this out the hard way

Complete failure. Of course I should have read more reviews before I purchased this Akaso EK700. Initially I was impressed with all the included accessories - although it promised 2 batteries and I only had 1. I did several trial runs to familiarise myself with the various functions before setting off to the Maldives for a dream holiday. All seemed fine and I was happy with the underwater shots I had taken in the first few days , although I was only viewing the footage on my iPhone.I had purchased 2 micro sd cards at no small cost. On day 3 disaster struck! The very small screw on the back of the waterproof case had worked loose and as a result the retaining clip sprung open and water rushed into the case and camera. I immediately went and asked for dry rice at the hotel kitchen and buried the camera in it for 48 hours but the camera, sd card and battery is ruined.
The clipping mechanism for the case is evidently very fragile and I am sure this must have happened before. It may be a reasonable camera for cycle helmets etc but a costly failure for me. The snorkelling experience was magical but I have few tangible memories thanks to this poor product which has a serious design fault

2 Akaso brave 7 not meet specs. I bought the first one, told me it's waterproof and there is no need for case, so on the first use underwater it came up with a leak on the front mini screen.. this burnt the screen and make it useless. They came up with an offer with a big discount on a new one which I bought again. I used it on a swimming pool and after a couple of minutes it came up with the same issue. It was visible that the leak came from the front and not from the battery compartment. Avoid to buy again or if you want.. NEVER USE WITHOUT CASE!!!!! send an email to Akaso but never got a response.......

Worst product ever.

Everything is wrong!

DO NOT BUY!

What went wrong? How about I can't get the camera out of the packaging!!!??? Yeah I have to watch a YouTube video on how to unpack the freaking camera!

Bad start. I'm beyond unhappy.

The Akaso Brave 7 action camera was great initially, worked well and easily.
However, it has stopped working completely. Won't power-up, despite following all the trouble shooting ideas the manufacturer.
Although we have owned our brave 7 for two years, it has only been used for under 10 hours, with no knocks or bumps.
Akaso customer services seem to think this is reasonable life expectancy.
I don't.
Don't buy. Not a trustworthy brand.