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AKC Pet Insurance Reviews 

1,092
•
TrustScore 2 out of 5

2.1

Pet Insurance Company
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Rated 1 out of 5 stars

RUN!!! THEY DO NOT REIMBURSE!! Believe what others say… THIS IS A SCAM! If you have a dog that is older than 6 or 7 they will ONLY pay for accidents and wellness visits if you chose that option. I ca... See more

Rated 1 out of 5 stars

My 1 year old Havanese dog that we got from a breeder we noticed around her 1 year birthday that she was limping and pulling her right hind leg up. I took her to the vet and they X-rayed her. The diag... See more

Rated 1 out of 5 stars

Absolutely terrible company, do not use them! There are far better pet insurance companies out there that actually pay on claims versus deny every single one you put in. We were with them for 2 months... See more

Company replied

Rated 5 out of 5 stars

Our little puppy has had a few casualties, so I’m really fortunate that I took a policy out. I have been treated like royalty, by this insurance company. I appreciate it!!! (I am a senior citizen... See more

Company replied

Company details

  1. Pet Insurance Company

Written by the company

PetPartners Inc., a licensed agency, administers pet insurance for the AKC Pet Insurance brand underwritten by Independence American Insurance Company. Customizable coverage allows you to create a pet insurance plan to meet your pet's individual needs without going over your budget. 1. Start by choosing from accident and illness coverage or accident only. 2. Further customize your plan by adding coverage for hereditary conditions, exams, final respects and wellness care. 3. Then choose your own deductible, coinsurance and annual limit to complete your unique plan! Get your free quote today - https://www.akcpetinsurance.com/enroll *Policyholders enjoy access to the 24/7 Vet Helpline. Call or chat with licensed veterinary professionals to get your pet health questions answered directly from your phone. Learn more - https://www.akcpetinsurance.com/24-7-vet-helpline *Policyholders can also manage pet health with the TailTrax app! Keep track of your pet's health records, access your pet insurance documents, submit a pet insurance claim, join the pet community in your neighborhood and much more! Learn more - https://www.akcpetinsurance.com/tailtrax

Contact info

2.1

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

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2.1

All reviews

(1,092)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

AKC Pet Insurance

AKC Pet Insurance

Always provides help when needed and provides an amazing service especially during a stressful time with a sick pet.

September 4, 2019
Unprompted review
Rated 5 out of 5 stars

For peace of mind

For peace of mind, pet insurance is a "must" AKC is tops in my book for easy to understand policies, easy claim filing, quick turn around time, I am so glad that I decided to insure my Pet with AKC.

September 4, 2019
Unprompted review
Rated 4 out of 5 stars

It's been good so far

It's been good so far. I would give it five stars IF the price is lower or the claim payments are a little higher. other than that, it's been good.

September 3, 2019
Unprompted review
Rated 2 out of 5 stars

Poor speed of processing claims

Poor speed of processing claims, obscure reasons for claim denial even though vet clearly describes condition.

August 27, 2019
Unprompted review
AKC Pet Insurance logo

Reply from AKC Pet Insurance

Hello Reece,
I am sorry to hear that you are unhappy. I understand that it can be frustrating when we need more information in order to process a claim. With any claim, we need a definitive diagnosis for each condition in order to determine the eligibility of the submitted charges. For this claim, your veterinarian suspects that one of the possible diagnoses for this condition is a listed exclusion on your policy. We understand that additional testing can be expensive. That is why we will leave your claim open in a pending status until you feel ready to move forward with those diagnostics. We would be happy to discuss your concerns. Please give us a call and ask for Jasmin or Adam

Rated 5 out of 5 stars

AKC pet insurance is a blessing

AKC pet insurance has been so helpful for my German Shepherd pup and myself. As everyone knows, pups can get themselves into a lot of problems accidentally as they grow and explore the world. We had quite a few claims within the first 3 months. These claims were processed quickly and it has really helped us financially to make sure our pup is getting the right care he needs when he needs it. I would recommend this insurance to anyone.

August 27, 2019
Unprompted review
Rated 1 out of 5 stars

Disappointed

I purchased the insurance due to the no waiting period on wellness NO WHERE did it state the effective date would be postponed. I would have saved a lot on his neuter and I was misled. I spoke with customer service and they offered nothing. I’m extremely disappointed I work at a pet friendly community and get asked daily about pet insurance and I will NEVER recommend this one to them. We will be canceling,

August 26, 2019
Unprompted review
Rated 4 out of 5 stars

I have 3 out of the 4 insurances…

I have 3 out of the 4 insurances offered by akc for my 17 month old cockapoo.
Service has been prompt and efficient utilizing the fax number. The one time I called, the agent was very helpful and kind.
The monthly payment seems to be moderate at $52.
My puppy has had many vet visits so having insurance was awesome.

August 23, 2019
Unprompted review
Rated 4 out of 5 stars

I have a very good opinion of this…company

I have a very good opinion of this company they process my claims in a timely fashion and reimburse me any monies due to me in compliance with my policy. So far I have no negative comments.🐶🐶🐶🐶

August 22, 2019
Unprompted review

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