Aklamio Reviews 28,489

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and efficient payment process, noting that rewards are paid quickly and as promised. Many people appreciate the clear communication and timely updates throughout the process, making the overall experience smooth and easy to understand. The responsiveness of the company is also consistently praised, with issues often resolved promptly. However, some customers encountered difficulties with the website, specifically regarding submitting bank details or navigating certain sections. A few people also mentioned issues with payment processing, including delays or not receiving rewards as expected.

What people talk about most

Payment

Consumers generally express satisfaction with the payment process, often highlighting its speed and... See more

Service

People report positive experiences with the service. Many customers found the process quick, easy, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process quick, easy, and... See more

Response time

Customers generally report positive experiences with response times, highlighting quick and efficient... See more

Website

Users describe ambiguous interactions with the website. Some customers found it difficult to submit bank... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went very smoothly, I was kept informed every step of the way and when my reward was due I just had to inform them of how I wanted paying (bank transfer or pay pal). After choosing bank tra... See more

Company replied

Rated 5 out of 5 stars

I reffered a friend on You Fibre. Within 7 weeks I receieved my £75 reward via a very straight forward system and feel everyone should refer a friend to this great company and be rewarded for it. Ak... See more

Company replied

Rated 5 out of 5 stars

The initial reward claim did not not go through due to a technical issue. I emailed Aklamio about it and they responded very quickly. They kept me informed about the process all the way through and re... See more

Company replied

Rated 5 out of 5 stars

Lebara mobile phone service has been excellent which we switched to from O2. Provides value for money & even offers 100 international minutes a month in the deals. Their referral service is excellent... See more

Company replied


Company details

  1. e-Commerce Service
  2. Cashback Provider
  3. Coupon Service

Written by the company

Many brands offer rewards for referrals, cashback, or other incentives—and Aklamio provides the technology that makes those programs run smoothly. Founded in 2011, Aklamio is the leading Customer Incentives Platform, trusted by over 400 companies worldwide. When you take part in a reward program powered by Aklamio, you can expect a smooth, secure, and rewarding experience—whether you're earning cashback, referring friends, contributing to meaningful causes, or enjoying exclusive promotions. If you’re seeking assistance with one of our reward programs, we recommend visiting our Help Centre: https://support.aklamio.com/hc/en-us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Very informative and quick support

Very informative and quick support

April 14, 2026
Aklamio logo

Reply from Aklamio

Dear Kyoko,

I am glad you appreciated our referral scheme and our customer service team so much. Thank you.

Regards,
Anita (Aklamio)

Rated 1 out of 5 stars

never used them

never used them

April 14, 2026
Aklamio logo

Reply from Aklamio

Dear Aklamio user,

Thanks for your review.

By checking your referral account we can see that you received a reward through us for referring a new user to our partner Youfibre. If you had a negative experience with us or you did not receive the reward, please contact us through our help center and our customer service team will assist you.

Regards,
Anita (Aklamio)

Rated 2 out of 5 stars

After making a referral for my daughter…

After making a referral for my daughter back in December 2025, taking advantage of the Black Friday deal, of £75 each and finally getting it resolved in April this year, not sure who was at fault, Youfibre or Aklamio? I complained hard and long and eventually the delay was sorted and we finally received our payments.

April 14, 2026
Aklamio logo

Reply from Aklamio

Dear Laurence,

Thanks for your review.
When you Aklamio's customer service for the first time in March they could solve the issue and give you the reward which was missing within 4 days.

Our agents gave their best to assist you and i do apologise if the reward was not automatically tracked due to the reasons we explained you in our message exchange.

In the future, please do not hesitate to contact us straight away for any question related to your referrals.

Wish you a nice weekend!

Regards,
Anita (Aklamio)

Rated 5 out of 5 stars

Very Rewarding!

Great communication about my rewards via email, when they were available and how to collect and transfer to my preferred payment account. The bank transfer was very fast (two working days).

April 16, 2026
Aklamio logo

Reply from Aklamio

Dear Aklamio user,

Thanks for sharing your positive experience with us. We appreciate it a lot!

Regards,
Anita (Aklamio)

Rated 5 out of 5 stars

Speedy response

Speedy response

April 14, 2026
Aklamio logo

Reply from Aklamio

Dear Trevor.

Thanks for reviewing us with 5 stars. We always try to give our best to please our users.

Regards,
Anita (Aklamio)

Rated 5 out of 5 stars

A company that keeps its promises

A company that keeps its promises, positive response, prompt service, no issues, thank you

April 16, 2026
Aklamio logo

Reply from Aklamio

Dear Steven,

Thanks a lot for trusting in us and our referral scheme.

Regards,
Anita (Aklamio)

Rated 5 out of 5 stars

I was very impressed

I was very impressed with the whole process and the way I was kept informed throughout it.

April 16, 2026
Aklamio logo

Reply from Aklamio

Dear Doug,

We are so glad to read you were impressed by our referral scheme. We appreciate it a lot. Thank you!

Regards,
Anita (Aklamio)

Rated 5 out of 5 stars

Great experience

Great experience, get what it says on the he tin.

April 15, 2026
Aklamio logo

Reply from Aklamio

Dear Raymond,

Thank you so much for your super positive review.

Regards,
Anita (Aklamio)

Rated 1 out of 5 stars

It's a scam

It's a scam, not recommended

April 15, 2026
Aklamio logo

Reply from Aklamio

Dear Agnieszka,

Thanks for your review.

I checked your account and I could see that you received your referral reward within the estimated time. Please share more info with us about the reasons for such a negative review. You can reach us out through our help center https://support.aklamio.com/hc/en-us and our agents will assist you with any question you may have regarding the referral scheme.

Thanks

Regards,
Anita (Aklamio)

Rated 5 out of 5 stars

How can I fault it

How can I fault it. Money reward arrived as promised.

April 14, 2026
Aklamio logo

Reply from Aklamio

Dear William,

Thanks for sharing your positive experience with us.

Regards,
Anita (Aklamio)

Rated 5 out of 5 stars

Very smooth process.

Very smooth process.
Easy to claim reward.

April 15, 2026
Aklamio logo

Reply from Aklamio

Dear Dave,

Thank you for your 5 stars review!

Regards,
Anita (Aklamio)

Rated 5 out of 5 stars

Great

Great incentive to join.

April 15, 2026
Aklamio logo

Reply from Aklamio

Dear Ian,

We are glad you appreciated our referral scheme so much. Thank you!

Regards,
Anita (Aklamio)

Rated 1 out of 5 stars

I referred someone to youfibre and was…

I referred someone to youfibre and was told they stopped paying out after. Even though my referral received a new referral link so thats dodgy! Reported to ofcom

Update after reply: thats understandable but why has my referral person received an email asking him to refer people to Youfibre when you have stopped paying out? Thats very misleading

April 15, 2026
Aklamio logo

Reply from Aklamio

Dear Wasim,

Thanks for your review and what a pity that is a negative one. You have been receiving rewards through us in the past. Regarding the last one, unfortunately we could not assist you since the referral was done after the RAF promotion was churned by our partner. Aklamio cannot grand any reward if a promotion is officially churned and the order date is after that. We can assist you for any other referral with any other partner as we did always in the past, but in this case there were not much we could do, unfortunately.

We do apologise for any inconvenience this may have caused and I hope that our previous partner could offer you an alternative solution.

Regards,
Anita (Aklamio)

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