Akooka Reviews 

16
TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

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Rated 5 out of 5 stars

Too bad that they are not working…

Too bad that they are not working anymore totally and completely, if they do - I would recommend them to you at any given day anyway. So for how much you should probably will do it that personally. Care to share this much or not?

February 6, 2020
Unprompted review
Rated 1 out of 5 stars

Went from excellent to the worst...

I've been hosting with Akooka since 2007 - Was always such a pleasure to deal with Chrysis and Edith. I always knew I had peace of mind because their service was stable and secure. I don't know if they've sub-contracted their support department out to a primary school or what they're doing, but for the past few months it has been an absolute "punishment" dealing with Akooka. One example of their support's tardiness is their instruction to me to "delete everything and start from scratch", claiming my account was compromised. Yet a few hours before I opened a support ticket, they sent out a notice about THEIR system being hacked/compromised. I'm on the verge of signing up with another hosting company... Would rather entrust my business at a larger, more established, more professional, more cost effective and more tech savvy company than a "one band band going down".

April 2, 2013
Unprompted review
Rated 3 out of 5 stars

Very frustrating hosting provider. One the verge of changing web hosts.

Servers keep crashing or going down. Name servers not working, emails not working etc....look at my submitted tickets.
No notification when there is a problem. Websites simply stop working and url's don't resolve. Clients go mad and I spend wasted time on 1) finding out what the problem is 2) emailing all my clients to let them know.

Acceptable is not good enough, especially when your service down time affects my reputation.

March 11, 2013
Unprompted review
Rated 4 out of 5 stars

Excellent Service!

It is virtually impossible to come by such professional, prompt and friendly service. The support from Akooka has been amazing - they truly care about their customers. They have answered all of my queries in almost no time and have guided me on all processes that I was unfamiliar with. The best service provider that I have used (and there has been a couple). I would recommend them in a heartbeat! All the staff, especially Edith ROCKS!

February 9, 2013
Unprompted review
Rated 5 out of 5 stars

Business Partner, not supplier

I view Akooka as a strategic business partner, and not just a hosting company, because without them and their support, I do not have a business!
There might be 2-3 incidents at most during a year, that requires attention from their side, and then they always produce!

I especially want to praise Edith who always calmly handles my issues when they arise.

I am thank full to Akooka and endorse them 100%

Heinz Oellrich

February 1, 2013
Unprompted review
Rated 5 out of 5 stars

PLEASANTLY SUPRISED

I was not sure which company to use for web hosting and prepared myself for a difficult time to start off. I was pleasantly suprised when I found how quick and easy the initial setup was. I can highly recommend Akooka to anyone who is looking for a web hosting company even if you are just starting off.

February 11, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent as usual

The staff & Edith are very friendly, fast and extremely helpful. it is always a pleasure to deal with them. Payment done and all up and running within hours. domain registered and all.
Thanks Edith & your team.
You guys are cooking

January 11, 2012
Unprompted review
Rated 5 out of 5 stars

Exceptional web hosting

I was forced to look for a new web host as our old web host was ripping us off. I asked my “techie” friends and did a lot of research into which web host to use. I emailed about 5 web hosts for quotes and only Akooka responded. I sent an email requesting quotes on a Sunday and much to my surprise I had the quotes within minutes. Many companies claim to have 24/7 support but never deliver on this promise but Akooka has.

Akooka’s pricing is excellent and there service is exceptional, I wish there were more companies that handle their clients in the manner that Akooka does. I wish them a very prosperous future.

December 21, 2011
Unprompted review
Rated 5 out of 5 stars

Unprecedented support and service

I have never experienced such professional, reliable and pleasant service. The support from Akooka has been phenomenal, I wish more businesses cared for the customers the way Akooka does. They have answered all of my queries in almost no time and have guided me on all processes that I was unfamiliar with. This is a really superb and fantastic service provider and I would recommend them in a heartbeat! A special mention to Edith, this lady ROCKS!

October 18, 2011
Unprompted review
Rated 5 out of 5 stars

Try them. You will be pleasantly surprised.

I was forced recently to start looking for a trustworthy hosting provider after a nasty fallout with Afrihost. As always, the measure of a good company is the type of service one receive when things go wrong rather than when everything's running smoothly. So it was only after many years that I realized Afrihost made a mess of my account, mixing up my own account with that of some of my clients. After six weeks, they still weren't able to fix their accounting problems, and I have given up on them. Today, I am actually glad it happened as I have discovered a great new partner in Akooka. During the last five years, I have just about used every hosting company in South Africa at some stage, and I have never had the privilege of receiving such a trouble-free service from any. My kudos go to Edith and the team for the smooth transfer of four of my websites so far. With this type of service, I am trying to convince all my clients to change service providers. On the technical side, I have done a number of tests, and the servers are responsive, even faster than my previous host, and I have far more control over my websites. I have for a change absolutely nothing to complain about. Well done, Akooka and Edith!

September 2, 2011
Unprompted review
Rated 5 out of 5 stars

Absolutely like Akooka

Akooka is truly a wonderful company to partner with, with regards to my website hosting. Their service, follow up, advice and trouble shooting are excellent and I always get quick and swift responses to queries.

August 15, 2011
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMENDED

dealing with akooka with a number of my clients sites, i must admit its easy & to the point.

The staff is friendly and quick to respond to any queries i might have, always willing to go that extra mile for us, the clients.

i can recommend them with ease in my heart to any one.

Great job Edith & staff

August 15, 2011
Unprompted review

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