Albatyres HORSFORTH were fantastic yesterday- very professional and competitively priced . They repaired my puncture without any fuss while I waited and also explained how the VW tyre breakdown kit w... See more
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I have been using Pete at Alba tyres for some years now and after I got married my Husband uses him too we are very happy as he explains all the work needed and gives us options. I am writing this r... See more
Terrible company. Adverts are misleading telling you one price for uysing Know Your Car app, you call and they then double the price so there is infact no discount at all, you accept it becuase you're... See more
Over the years I've been to Alba Tyres in Headingley and they are always brilliant. The staff are friendly and efficient. Today I was expecting to pay for a new tyre but was told the tack in my whee... See more
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Alba tyres in Ilkley
I have just had my car mot,ed at Alba tyres in ilkley. The tester did the usual inspection which took around 40 minutes. He then took it on a run to test the brakes as it's 4 wheel drive so can't go on a rolling road. I then got a failure sheet stating off side front brake pipe seriously corroded. So even with a seriously corroded brake pipe he still drove it. The actual brakes passed, Just the pipe that failed. On getting my car home I inspected the brake pipe to find it is not corroded at all. The paint on the brake pipe is starting to peel off as the car is now 12 years of age. I rang the garage & spoke to the tester. His explanation is it is not down to him to remove the paint to carry out a proper inspection so it's a fail. His argument is that I could drive it somewhere one day & the pipe could split. My confusion with this is No1 if the pipe is so corroded as to put life in danger why did he road test it. No 2 An mot inspection is to say a vehicle is fit for purpose on the day it is inspected. Not what or might not happen another day. If I had got stopped by the police on my way home with a car not deemed fit to be roadworthy I would have been in big trouble all because the tester cannot be bothered to remove a bit of blistered paint to carry out a proper inspection. I think this is done to create work for the garage. It is going back with the same brake pipe he failed still fitted but with the paint peeled off. If it fails again it will stay on my drive without mot until vosa come out to inspect it. It should have been an advisory if he could not be bothered to clean it & not a fail. Avoid this place at all cost or it will cost you.
November 2, 2018
Unprompted review
Appalling... never again!
I've never experienced such bad customer service until dealing with Alba tyres, the staff are rude and unhelpful, not to mention lazy.
Not sure how much they actually know about mechanics as when I had my car back from them they had carried out the wrong job and told me a couple of things were to be carried out for an agreed price instead the invoice was the price but only ONE job!
Spoke to the "big boss" at head office he is just as bad and only cares about his wealth. Stay away there are better local garages out there not with greedy bosses and ignorant workers! Very unhappy.
September 12, 2016
Unprompted review
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