Alburujpress Reviews 69

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have tried to stop the text messages 3 times now, firstly replied back to the STOP messages text message which did not work and i have emailed twice once about 6 months ago and now again. There is a... See more

Rated 5 out of 5 stars

Beautiful Al-Aqsa trip! A wonderful trip for us students, truly breathtaking. A feeling like no other being in Al-Aqsa grounds, the Palestinian people were so kind and generous. The tours around diff... See more

Rated 5 out of 5 stars

I went on Umrah with them and also attended a number of events over the past few years and I can’t fault the brothers and sisters who volunteer here. I pray Allah azzawajal rewards them immensel... See more

Rated 5 out of 5 stars

I have been to Jerusalum 4 times with Al buruj . Every experience has been different and you can see him taking feedback on board from previous trips. Zayd has managed to add extra bonuses to t... See more


Contact info

3.9

Great

TrustScore 4 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing trip to Al Aqsa with Al Buruj Press

I joined the Al Aqsa tour with Al Buruj Press and everything was amazing. Our group leader Anwar was very informative and supportive. The hotel, transportation and our tour guide was amazing. It was such a blessing to join this tour. Our group is already discussing our next trip to Al Aqsa. I would definitely recommend going with Al Buruj.

June 15, 2023
Unprompted review
Rated 4 out of 5 stars

Short and sweet but a bit too quick

Great value for money.

The local tour guide, Imad, was very knowledgeable and friendly. At times during the tour, I felt less is more as he went into too much detail which contributed to a rushed finish and not being able to give certain sites their full attention and appreciation.

Personally, I think one more day at Palestine would have been great for personal time.

Hotel was nice and clean with friendly cleaning staff. Breakfast and dinners provided there were decent with a good variety of dishes.

I would definitely go back to Palestine with Buruj إن شاء الله.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

The best umrah and aqsa packages in the world!

I have travelled to umrah and aqsa with al Buruj. I wouldn’t recommend anyone else. The way they have been from their organisation skills to their hospitality is unheard of!

We pray Allah grants them the success of the dunya and akhira!

***** highly recommend *******

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Exclusive and inclusive organisation

Exclusive and inclusive organisation.
Caters for all and inspires everyone to become a better human being .

Amazingly, soul-quenching and spiritually motivated speakers that move your inner deep mind to become purer of heart and reflect on yourself. 🤲🏽📿💕

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

I went to al Aqsa in January if was my…

I went to al Aqsa in January if was my first time going to Palestine. All thanks to alburuj they made the experience so good comfy respectful happy adventures… most importantly they made sure we all have the best time of our life .. every and each thing was so well organised and planned and the food was so good .. the price of trip Allhumdulilah was so low that we all student get to experience this beautiful journey I wish to go again with al buruj inshAllah soon ❤️❤️

January 26, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE TO BOOK UMRAH TRIP

I booked an umrah trip with the company last year and was unable to attend due to catching covid. The initial booking had confirmed a full refund in the case of covid, but despite chasing I have not received a refund. They said they would book a similar trip, only to tell me months later I needed to use the credits in a short time frame, which was not suitable for me and also not the package I signed up for.

When I threatened to take further action due to frustration of lack of response they became extremely hostile. It is very sad that they can profit £1200 of someone's hard earned money in the name of umrah. I am aware that my spot was filled by another sister so they have profited my money. I would not recommend this service to anyone.

December 24, 2021
Unprompted review
Alburujpress logo

Reply from Alburujpress

Dear sister,

The covid situation made things very difficult and especially for those operating in Saudi Arabia, many last minute decisions were made by the hotels, we were not in control. The hotels gave a very specific time that the credits could be used by (3 months in your case) and this was offered to you. The funds were not taken by Al Buruj Press, the funds were paid to the hotel who kept the funds themselves. Your funds were paid to the hotel when you were meant to travel originally months in advance.

We do understand your frustration but please note we were not in control. Covid 19 put the Umrah/Hajj scene in a very unprecedented time.

Thank You,

Kashif Aman
Al Buruj Press

Rated 5 out of 5 stars

Al Buruj Press - excellent tour

The tour was absolutely amazing and a privilege to have been there. Zayd and his team were so kind and looked after us every step of the way. I would recommend this group for a trip of a lifetime.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Memorable experiences

I have been to Jerusalum 4 times with Al buruj . Every experience has been different and you can see him taking feedback on board from previous trips.
Zayd has managed to add extra bonuses to the trips eg. Classes with renowned scholars, dhikr sessions etc and still managed to keep it affordable .

Without Al buruj, I wouldn't have been able to go to the blessed land!

Furthermore I have been Umrah, Morocco and Bosnia with Al buruj as well. All good experiences as well.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Alburuj are an honest and extremely…

Alburuj are an honest and extremely reliable organisation. They have been organising events up and down the country for many many years. They have genuine care and concern for their communities. They always aim to facilitate they highest standard of events. I would highly recommend people to visit their events and travel with them on their al-aqsa and umrah packages. They are the best in the game and will give you an experience like no other. Support their work, so they can continue to serve our communities.

June 4, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Palestine trip

Al Buruj have a well established presence in Palestine and this shows, the group tours are unforgettable, the talks by esteemed teachers are one of the best reasons to join this group.

Well organised trip to Palestine. Highly recommend going during the last 10nights of Ramadan, absolutely beautiful!

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great tours and great experience

I travelled with Al Buruj for the last 10 nights of Ramadan 2022. From the initial point of travel and throughout the trip the experience went above and beyond expectations.

The hotel was clean and close to the mosque. The tours were excellent and the group was very productive. I would easily recommend them for further trips and have already planned some of the next available tours in the future.

Easily 5*s

April 17, 2022
Unprompted review
Rated 1 out of 5 stars

Pests

Have never signed up to Al Buruj mailing list yet they still send me junk. Have unsubscribed numerous times and sent them emails but they just ignore them and keep sending.

March 31, 2022
Unprompted review
Alburujpress logo

Reply from Alburujpress

Please email alburujpress@gmail.com and we will remove you immediately as we do. If you haven't attended any of our events or trips, you should not be on our list.

Many Thanks,

Kashif Aman
Al Buruj Press

Rated 1 out of 5 stars

They don't allow critism about their…

They don't allow critism about their seminar, they have been crying saying all Muslim would pay £70 to go to Atif Aslam show and not £20 for their event. I put a comment and they deleted it, they ban me from their Facebook page.

Seem this organisation is run by crooks. I've google their organisation I've came across go fund me pages. Please avoid.

February 16, 2022
Unprompted review
Alburujpress logo

Reply from Alburujpress

Salams,

We are sorry you feel this.

The organisation is not run by crooks. There are many dedicated brothers and sisters in the UK and Abroad who help run it. Keep us all in your duas.

May Allah guide everyone. Ameen

Kashif Aman
Al Buruj Press

Rated 5 out of 5 stars

Inspirational Scholars

Been to several events organised by AlBuruj over the past decade and they have been spot on. The most recent was the talk in East London masjid with some inspirational scholars. Keep up the great work.

November 28, 2021
Unprompted review
Rated 5 out of 5 stars

Very Organised

I always find the events I go to very organised, anyone who works for Al Buruj Press is always very helpful and their events are always so beneficial. We get to be in the presence of some amazing scholars and each subject they bring to us is always so educational. I also like the fact that most are free events. Even adapting to difficult times and making the events online was so helpful. I have been to so many events with Al Buruj Press in the last 5 years and I have always had such a great experience. My latest being a inspirational talk by Yasmin Mogahed, again been a wonderful experience.
Will soon wish to join their trips abroad In sha Allah.
Keep up the good work!!

November 27, 2021
Unprompted review
Alburujpress logo

Reply from Alburujpress

Thank You!

Rated 5 out of 5 stars

I have been attending talks and…

I have been attending talks and seminars hosted by Al Buruj for a few years now. They are always well organised with hard working volunteers. Reminders are regularly sent about events so that you do not miss the event once you’ve booked a place.
The topics are always inkeeping and relevant to what is currently happening in society. Most of the talk hosted by Al buruj are free of charge allowing everyone the oppertunity to increase their knowledge, which is rewarding in itself. May Allah swt put barakah in Al Buruj.Ameen

November 27, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look