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Rated 5 out of 5 stars

I had some reservations about products from overseas as have been stung before but this company has a great website and recommend from other sites and utubers so I gave them a shot . Eight days later... See more

Company replied

Rated 5 out of 5 stars

We were sceptical about the products quality when we saw the price. But ALEADERGEAR has exceed all of our expectations and added a customer for life. We ordered four pairs and these shoes are so comfe... See more

Rated 1 out of 5 stars

I bought 5 pairs of Aleader shoes and wore them out in 5 years. I would wear nothing but. This year my shoes were changed into something unrecognizable. The size and construction were different. They... See more

Rated 5 out of 5 stars

Ordered a couple sets of "fin shoes". Other reviews said sizing was normal. For wife, usual size was good. For me I ordered 1 size up...my shoe is 9 so I ordered 10 and was way too hard to put on. I e... See more

Company details

  1. Shoe Store

Information provided by various external sources

Official Aleader Site: Enjoy Adventure Life with various stylish outdoor aqua water shoes in hiking, kayaking, beach, fishing, &water sport activities; & casual styles for your active adventure lifestyle. Free shipping!


Contact info

4.0

Great

TrustScore 4 out of 5

43 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought 5 pairs of Aleader shoes and…

I bought 5 pairs of Aleader shoes and wore them out in 5 years. I would wear nothing but. This year my shoes were changed into something unrecognizable. The size and construction were different. They are larger and longer and wider. They hurt my feet. I could find no method for returns or refunds so I wrote a request for satisfaction. A couple of months later I got this request to review Aleader. I am no longer a happy customer.

September 17, 2025
Rated 1 out of 5 stars

Package has not arrived

Package has not arrived. I sent an email to Aleader, who have not responded. What a shame as this was recommended to us and I was really looking forward to receiving them.

January 6, 2025
aleader logo

Reply from aleader

Hi,

We sincerely apologize for the late reply. We have now responded to your email regarding your order. Please check your inbox, and we will continue to assist you there.

We truly appreciate your patience and understanding.

Best regards,
Aleadergear Customer Service Team

Rated 5 out of 5 stars

Great products, Great customer service

Ordered a couple sets of "fin shoes". Other reviews said sizing was normal. For wife, usual size was good. For me I ordered 1 size up...my shoe is 9 so I ordered 10 and was way too hard to put on. I exchanged for an 11. Seems good, I still think I'll get some dive socks or something to help slide into them. So I'd say order on the high side of your sizing. Customer response and service was perfect. Very quick several times, following up every step and going beyond my expectations. Don't worry about China shipping, everything is legit.

December 27, 2024
Rated 5 out of 5 stars

Happy with purchase

Easy ordering experience, product shipped from China promptly and took a little while to arrive through customs but still made it before Christmas. Happy with the purchase.

December 21, 2024
aleader logo

Reply from aleader

Thank you for your review! We're so glad to hear you had a smooth ordering experience and that your order arrived in time for Christmas. Enjoy your purchase, and we appreciate your support!

Rated 5 out of 5 stars

Aleader x drain water shoes

I had some reservations about products from overseas as have been stung before but this company has a great website and recommend from other sites and utubers so I gave them a shot . Eight days later they were delivered in perfect condition.
What a fantastic product and perfect fit they will be used for boating and beach , river adventures . Light weight compared to my previous water shoes and a lot more stylish highly recommended.

December 21, 2024
aleader logo

Reply from aleader

Thank you for your review! We're delighted to hear you’re happy with your purchase and appreciate your recommendation. Wishing you many great adventures ahead!

Rated 5 out of 5 stars

Item was spot on

Item was spot on, exactly what I wanted. Their customer service was awesome, too. I had a question about the delivery and they got back to me super fast. So happy with my purchase and the overall experience. Would definitely buy from them again.

December 21, 2024
aleader logo

Reply from aleader

Thank you for your kind words! We're so glad to hear you’re happy with your purchase and had a great experience with our customer service. We look forward to serving you again in the future! 😊

Rated 1 out of 5 stars

Have not received items

December 21, 2024
aleader logo

Reply from aleader

Dear Bill,

We sincerely apologize for the inconvenience caused by the delay in receiving your order. It seems the package has been delivered to your local post office. I have sent another email to you with the tracking link to help locate and collect your order.

Thank you for your patience, and we’re truly sorry for any frustration this situation may have caused. If you need any further assistance, please let us know.

Best regards,
Aleader Customer Service Team

Rated 5 out of 5 stars

Water shoes

Great product
Great service
Great price
Fast delivery

November 1, 2024
Unprompted review
aleader logo

Reply from aleader

Thank you for your positive feedback! We're thrilled to hear you had a great experience and look forward to serving you again.

Rated 5 out of 5 stars

Very happy with Aleader and their hiking water shoes

I ordered this pair of shoes due to a recommendation. The website is well organised and ordering was easy. The product was sent from Texas to Australia, and it was well packaged and despatch was prompt. To date I am very happy with Aleader and the shoes which I ordered from them, but will review the shoes after more robust use.

September 10, 2024
Unprompted review
aleader logo

Reply from aleader

Thank you for sharing your experience! We're glad to hear you found the ordering process easy and that you're happy with the shoes so far. We look forward to your review after more use!

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