Alexander Hall Mortgage Advisers Reviews 

I contacted Will Roberts after a friend with a similar case recommended him.
I had a few calls with him early on, plus some emails later. He’s been honest, efficient and kind throughout. No doubt about it.
Furthermore, I’ve just had my mortgage offer approved too.
What else do you need from a mortgage adviser?

we are in the mortgage process again and Dominic Roofe helped us a lot with the insurance part, I do not like those processes at all but he was very supported and professional which made it easier Massive thanks

Amirah Nawaz walked us through the whole process of getting the mortgage for our first house. She carefully considered all our available options and provided an overview and recommendations. She was even able to help us with some last minute changes to ensure the buying process was not delayed! Can only recommend!

I am very pleased with Mr Jensen's professional service. From day one, he has been very responsive and clarified all my queries related to mortgage application. Being a first-time buyer with a 5% deposit, he helped me get the best mortgage deal in the market. Despite the first purchase failing, as the seller pulled out, he managed to secure the same interest rate which saves me thousands of pounds in the current volatile market. I absolutely recommend everyone to ask for his service from Alexander Hall. Thank you Mr Jensen!

Big thanks to Jack and Farah who made the process smooth and easy to follow. Their communication was clear and informative, as well as well-timed. Highly recommended

I had a very positive experience working with William Storey throughout our mortgage process. He was clear and transparent at every stage, which made a complex and unfamiliar process much easier to navigate as a first-time buyer in the UK. Communication was excellent — he was always responsive, kept us well informed, and took the time to explain things in a way that was easy to understand.

He also made a real effort to find the best deal for our situation, which we really appreciated. Overall, I felt well supported and confident in the decisions we were making thanks to his guidance.

Side note: he also has an amazing voice, which made all our calls surprisingly enjoyable!

I would happily recommend William to anyone looking for a reliable and knowledgeable mortgage advisor.

Thank you William for your support!

Best,
Nicky KIM

Rafael Ferreira from Alexander Hall has been a fantastic mortgage broker to work with. His work ethic, responsiveness and care towards our needs have been exemplary. I would highly recommend them.

Our agent, Alston Daley-Gumbs, was very helpful and guide us through the whole mortgage process clearly and patiently. I would recommend their services to everyone.

We had a fantastic experience working with Adrian as our mortgage advisor while buying our home. From start to finish, Adrian was professional, knowledgeable, and incredibly supportive throughout the entire process.
He took the time to clearly explain all of our options, answered every question we had, and made what could have been a stressful process feel straightforward and manageable. Adrian was always responsive and kept us updated at every stage, which gave us real peace of mind.
Thanks to his guidance and hard work, everything went smoothly and we were able to secure the right mortgage for our new home. We’re very grateful for his help and would highly recommend Adrian to anyone looking for a reliable and dedicated mortgage advisor.

We’ve had a great first-time buyer experience with Dobrinka. She has been informative, responsive, and incredibly patient with us throughout the whole process. From before our mortgage offer was approved to now, while we’re waiting for our home, she’s been consistently supportive and proactive.
She takes the time to understand our situation and always looks for the best deal for us. Even now, she’s checking in and making sure everything is progressing smoothly.
Highly recommended!

Great experience with Alexander Hall
We were incredibly well looked after by Chris and Farah who kept us informed throughout a complex remortgage request.
Very happy with the advice and service received over a 5 month ordeal!
The next time we are due to remortgage I will be picking up the phone to Chris and Farah.

A great customer service from Chris & Farah. Chris was always available to explain the process and status of my mortgage application. I recommend using Alexander Hall Mortgage Advisers based on the service I received.

William Storey has been so helpeful ! I highly recommend ! He made the process much easier that it could have been !

Very helpful and transparent.

I am very happy with Alexander Hall Mortgage advisors. Andrew has been recommended to me by two friends. He helped all the way as a first time buyer and got a good mortgage deal for me.
Thank you,
Ana
P.S: Will keep recommending Andrew to my friends

Excellent and efficient service. I highly recommend to use their services. Always helpful and very welcoming.

We used Alexander Hall when purchasing our first home and had James help us from beginning to end and since then, James has helped us to remortgage. The service has been incredible, with James being extremely attentive and helping us through every step of the way. James is always on hand to help with questions and has made both the buying and remortgaging processes run smoothly! Highly recommend the services from AH and would like to thank James so much for all his work, time & help!

Fantastic mortgage brokers. Very professional and determined to get you the best deal possible.
A special mention to Jack Elston who made sure to find solutions relentlessly. He was excellent in his work and communication.

Last week I had an initial call with a male (was unfortunately unable to catch a name) customer service representative from Alexander Hall regarding protection options.

While the conversation started politely, it quickly felt more sales-driven than expected, with an early focus on emotive topics (e.g. death) and pushing a follow-up call with another adviser, rather than taking time to understand my situation in detail.

Explanations weren’t always clear, and I didn’t feel confident I was being given balanced or tailored advice. When I asked questions, I didn’t feel they were fully addressed, which made the interaction feel somewhat one-sided.

Overall, it didn’t come across as a genuine advisory experience, and I wouldn’t feel comfortable proceeding based on this interaction.

We had a fantastic experience working with Anil as our mortgage adviser. From start to finish, he was incredibly reassuring, guiding us through the process with clarity and confidence. He was efficient, responsive, and consistently provided excellent customer service. Most importantly, he secured us a great mortgage deal that we’re really happy with. We wouldn’t hesitate to recommend him to others.