Alienware Reviews 68

TrustScore 1.5 out of 5

1.7

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Rated 2 out of 5 stars

Dell Alienware is for lazy people, like me. Happy to pay more for optimised, purposely built PC with high spec performance. At least, on the paper. But the options during configuration are becoming ve... See more

Rated 1 out of 5 stars

Dell G5 G5500 with AlienWare This machine is quite powerful but has constantly overheated since I bought it. Thanks Intel. Alienware doesn't know how to set a suitable fan speed & leaves the fa... See more

Rated 1 out of 5 stars

I am extremely disappointed with Alienware and Dell. I purchased an Alienware laptop costing around £3,200, expecting a premium product built to last. Unfortunately, the laptop stopped workin... See more

Rated 1 out of 5 stars

Got an Alienware X15 R2 18 months ago, was great until the motherbaord failed 5 months ago. Dell are unable to source the part to repair it. Waste of £3000, support is awful, was told that high end la... See more

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Computer Hardware Manufacturer

Information provided by various external sources

Alienware offers custom configuration of Notebook Computers, and Desktops. Build Your Own Gaming System today!


Contact info

1.7

Bad

TrustScore 1.5 out of 5

68 reviews

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Rated 3 out of 5 stars

Great items BUT....

A huge price to go with them. Definately shop around (don't forget that Alienware are owned by Dell). You'll get a similar spec machine for a good few hundred pounds elsewhere but it won't look as pretty!

February 7, 2012
Unprompted review
Rated 2 out of 5 stars

overpriced pc's

you can build your own computer which will be more powerful and probably better looking for less than the price they are selling them for.

December 17, 2011
Unprompted review
Rated 4 out of 5 stars

Nice Site

I am very much impress with your web site. I and i am soon going for buying the new Desktop. the feature which you have provided is really awesome.

July 30, 2011
Unprompted review
Rated 5 out of 5 stars

The ultimate Gaming Machine website.

Wow, if you are seriously looking for a stunning looking and high spec gaming pc then this is the place to go. This website is amazingly cool and it is possible to spend hours just customising machines for fun, even the avatars come preloaded and with a choice of design. Quite simply, you get what you pay for with one of these machines and a fabulous after care service will keep you coming back for more.

July 13, 2011
Unprompted review
Rated 3 out of 5 stars

Good then, but is it good now?

I ordered a very expensive laptop from alienware about 3 years ago, which in all honestly did exactly as it was supposed to, I was informed of it's progress every step of the way (build phase, packaging phase, shipping phase) and it all went rather smoothly. Customer service was great too, replied to email same or next day and were generally pretty helpful.

However the site is now a Dell Computers site and I never have nor never would order from Dell due to the horror stories I've heard about them. So today I'm really not sure at all if I would order from Alienware again...

The new site compared to the old one is awful, I tried finding a page for Alienware replacement parts and kept getting redirected to the same, unrelated page.

December 3, 2009
Unprompted review

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