Aljok Reviews 

I placed an order in early December 2022, which shipped on December 15. When I contacted Aljok’s customer service email because I didn’t receive my order 5 weeks later (and the USPS tracking only said “label created, package not received”), they told me to “be patient.” I asked for a refund, I’ve asked for my order to be re-sent since my previous one seemed to be lost, and they just told me to keep waiting for my order. Then they said if I didn’t want the order, I could not accept it when it arrives - that’s not the problem at all! I wanted the order, but could not get a good response about how they deal with packages lost in transit. This company is not trustworthy and their customer service is terrible. Throughout this exchange, all I got were one-sentence email responses from the customer service people, two days after I sent an email - it’s like there aren’t even real people answering their supposedly 24/7 customer service email. Don’t waste your money. Buy from a trustworthy company, not Aljok.

No way to return items. Items are not high quality and are very different colors that what appear online. Not satisfied with customer service offering me a $12 refund for almost $100 purchase!

I ordered 3 sweaters from this website because I thought they looked cute. I placed the order on December 13th and received a email stating the order was shipped. When I click on the link it just states that a USPS label was created but there is no other updates. It has been over 6 weeks and I reached out to the email that is listed on their website for customer service to inquire about my order and have not received any response. Two emails sent and nothing…don’t order from here! IT IS A SCAM!!!!! Definite a Chinese website, NOT a US company!

I was pleasantly surprised with my order. Everything fit well, a few may have been on the small side. Not thie highest quality, but a good buy for the $$.

Love the sweaters I ordered. Great look!

package came earlier than expected but I would have liked to have been able to check the status of delivery-nothing was available

This is a scam. Ordered in early December and still do not have our purchase. Poor customer service and unwilling to refund my $130.

good service - great products. Would definitely order from them again.

The sweaters are beautiful and well made; the photos didn't lie! No hassles with order, arrived within the promised delivery window. I'll be a returning customer.

Love the sweaters I ordered! They are exactly as shown on the site. Shipping does take quite some time, but worth the wait.

Shipping was a bit slow, but once I got my sweaters, I was very happy. They fit true to size and the sweaters are very cute and are nice quality.

I love both tops that I bought, they are true to size and feel and look great. I wish shipping were a bit faster.

Not a good company order placed and never received. Company will not respond when asked for shipping information. Tracking label created but item not found in USPS system, one month after order.

I placed an order 3 weeks ago and think I've been scammed. I've been given a USPS tracking number but all it says is label created. Please proceed with caution

I love my new sweaters! The fit is great and so is the feel of the material! The only reason I did 4 stars instead of 5 is that it took 2 months to get them. I ordered on 11/19/22 and received 1/17/23!

On Instagram I posted that I couldn't find country of origin or a phone number. I have been duped in the past by sites like this and there is no way to get a refund on clothing that is not even sewn properly. The site blocked me from posting again. I'd use extreme caution.

I love these sweaters! They are always cut beautifully and the fabrics are comfortable, not itchy! This is my second time purchasing from Aljok.

The clothing in my order was well-packed and arrived in great condition. I'm very happy with the fit and quality of the two dresses and sweater I ordered, and will definitely shop with Aljok again!

I love these sweaters! They were both on sale, fit true to size, looked exactly like their pictures and SO soft!